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HM Playa del Carmen

4.0 star property
Hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Nestled near Quinta Avenida, HM Playa del Carmen offers a tranquil escape with a poolside bar and sun-drenched loungers. Unwind in the garden or enjoy a cocktail at the rooftop terrace, while staying connected with free in-room WiFi. With dry cleaning services and concierge services available, guests have praised the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
The current price is CNY1,076
CNY1,322 total
includes taxes & fees
Jan 9 - Jan 10, 2026

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Room Standard

  • 28 sq m
  • Sleeps 1

View all photos for Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Room Standard

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2

View all photos for Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Room Standard

  • 28 sq m
  • Sleeps 3

View all photos for Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4

View all photos for Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Room Standard

  • 28 sq m
  • Sleeps 3

View all photos for Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Room Standard

  • 28 sq m
  • Sleeps 4

View all photos for Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Room Standard

  • 28 sq m
  • Sleeps 4

View all photos for Standard Double Room

Standard Double Room | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Standard Double Room

8.8 out of 10
Excellent
(29 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room Single Use

Double Room Single Use | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
Private bathroom
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite with terrace and city view

Junior Suite with terrace and city view | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Junior Suite with terrace and city view

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Double Room Standard

  • 28 sq m
  • Sleeps 2

View all photos for Double Room Standard with Street View

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Double Room Standard with Street View

  • 28 sq m
  • Sleeps 2

View all photos for Suite Junior

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Suite Junior

  • 35 sq m
  • Sleeps 2

View all photos for Suite Junior with Street View

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Suite Junior with Street View

  • 40 sq m
  • Sleeps 2

View all photos for Junior Suite

Junior Suite | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double room with balcony

Double room with balcony | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Double room with balcony

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double room with terrace and city view

Double room with terrace and city view | View from room

Double room with terrace and city view

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

2 outdoor pools, pool umbrellas, sun loungers
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  • Pool
  • Airport transfer
  • Free parking
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9.0 out of 10, Wonderful, 1,022 reviews
The price is CNY705
CNY887 total
includes taxes & fees
Jan 31 - Feb 1, 2026
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About the neighborhood

Map
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Alegría Shopping Mall - 8 min walk - 0.7 km
  • Central Square - 8 min walk - 0.7 km
  • Quinta Avenida - 9 min walk - 0.8 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Fogón - ‬1 min walk
  • ‪Don Sirloin - ‬2 min walk
  • ‪Vips Constituyentes - ‬2 min walk
  • ‪La Cochi-Loka - ‬3 min walk
  • ‪La Ceiba de la 30 - ‬1 min walk

About this property

HM Playa del Carmen

HM Playa del Carmen puts you in a great location, within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 91 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite valet parking
    • Limited valet parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Horse riding nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Be entertained

  • 50-cm plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

HM Playa Carmen Hotel
HM Playa Carmen
HM Playa del Carmen Hotel
HM Playa del Carmen Playa del Carmen
HM Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does HM Playa del Carmen offer free cancellation for a full refund?

Yes, HM Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HM Playa del Carmen?

Yes, there's an outdoor pool.

Are pets allowed at HM Playa del Carmen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at HM Playa del Carmen?

Yes, there's free valet parking. Parking spots may be limited.

Is airport shuttle service offered by HM Playa del Carmen?

Yes, an airport shuttle is available.

What are the check-in and check-out times at HM Playa del Carmen?

Check-in start time: 3 PM; Check-in end time: 11:00 AM. Check-out time is noon.

Is there an onsite casino at HM Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (10-min walk) is nearby.

What is there to do at HM Playa del Carmen and nearby?

Have fun with nearby activities like fishing and horseback riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Are there restaurants at or near HM Playa del Carmen?

Yes, there's an onsite restaurant.

What's the area around HM Playa del Carmen like?

HM Playa del Carmen is a short 13-minute walk from Playa del Carmen Main Beach and 9 minutes' walk from Quinta Avenida. Travelers love the hotel's prime location.

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Reviews

HM Playa del Carmen Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was a great place to relax, with many guests praising its cleanliness, amenities, and convenient location. (24 reviews)
  • Breakfast was plentiful, varied, and satisfying with many options available. (23 reviews)
  • The property's location is perfect for exploring the beach and town, with easy access to public beaches and scenic walking routes. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Bar
Beach
Food
Restaurant
Shower
Water

Reviews

10/10 Exceptional

Staff was very kind, nice place, Quinta Avenue very close
Valérie, 1-night trip

8/10 Very good

The rooms are nice and fresh. The pool area is really nice but does not have sun all day long Personel is really friendly and helpful.
Kim, 1-night trip

10/10 Exceptional

Everything was awesome , great bar staff .
Jovanni, 5-night trip

10/10 Exceptional

Yes
Jorge, 2-night trip

10/10 Exceptional

Was a great stay for breakfast would’ve been better if they had more options. And the staff were lovely people but at times they were busy with other things they were to busy to help.
Giorlette, 5-night trip

10/10 Exceptional

We like the location.
Froila, 1-night trip

8/10 Very good

Great location, very close to the shopping area.
Luda, 3-night trip

10/10 Exceptional

Perfect location, beautiful pool, perfect drinks, gorgeous room
kerry, 1-night trip

10/10 Exceptional

Everything at this property was lovely. It was quite and calm. The pool was great. Very walkable to the strip of playa del carmen. The only thing were the beds and pillows a little stiff. Overall everything was great and had a good time stay here.
Moises Alberto, 6-night trip

10/10 Exceptional

People at the facility was excellent and the room was super clean in my 8 days in there. Food was great. I didnt like the partking place but the service was really nice.
Francisco, 8-night trip

8/10 Very good

While pricey, this hotel offers a tranquil haven from the hustle of Playa. Great location and a really lovely hotel with pool and well priced happy hour !
melanie, 3-night trip

10/10 Exceptional

Unique, quiet and very closed to everything
Charitsa, 6-night trip

10/10 Exceptional

Really great pool area and wonderful breakfast for the price.
Claire, 2-night trip

10/10 Exceptional

Few blocks from 5th ave

Great location and friendly staff.
Lee, 8-night trip

10/10 Exceptional

Great place to stay. Great location, good amenities, nice breakfast and wonderful pool aerea.
Maria, 2-night trip

10/10 Exceptional

Excellent breakfast!
Zuleyka, 3-night trip

10/10 Exceptional

We had a fantastic stay at HM Playa del Carmen! This beautiful boutique hotel is close to the main road, beach, and ferry, making it easy to explore. The well-maintained pool and poolside bar were perfect for relaxing with great drinks and snacks. Plus, the convenient and secure parking space, ideal for those travelling by car, and the attentive staff made our experience even better!
Irene, 3-night trip

6/10 Good

It’s walkable and convenient to shop and eat.
Hok Fei, 3-night trip

10/10 Exceptional

Amazing pool area and bar/restaurant with great options to eat and drink at the hotel.
Orlando, 4-night trip

10/10 Exceptional

This is the second time we stay there and we loved it.
Diana, 6-night trip

10/10 Exceptional

Would definitely stay here again. Beautiful ambiance, great food, drinks and nice pool
Gabriela, 5-night trip

10/10 Exceptional

Friendly hotel beautiful hotel totally worth it
Guillermo, 5-night trip

8/10 Very good

Decent spot for the price

The place is beautiful and has great food. Beds are a little hard. The staff were not so efficient at the front desk but all the waiters and bartenders were great
Kristina, 1-night trip

10/10 Exceptional

Great facilities and services, especially towel service, parking and breakfast
Thomas, 2-night trip

10/10 Exceptional

Great little hotel, friendly attentive staff, good drinks and serene atmosphere.
Deanna, 6-night trip