Nice quiet and beautiful resort. Excellent customer service, staff were very polite, friendly and accommodating
Rina
Rina,1 晚行程
已验证
8/10 非常棒
2023 年 1 月 24 日
The food (breakfast) is not good but expensive
Indra
Indra,1 晚行程
已验证
6/10 不错
2026 年 2 月 11 日
Het verblijf was fijn, maar had meer van het resort verwacht. Had idee dat het iets luxer 4 sterrenhotel was. De kamer en hotel waren op veel plaatsen aan renovatie toe. Het licht en lek in wastafel moesten 2x gerepareerd worden. Het is eigenlijk gewoon veel te duur.
Het minste was dat je bij checkin borg moet betalen. Dat heb ik al jaren niet meegemaakt. Helaas ging er een mok kapot. Wilde ze 200.000rp voor hebben, terwijl het hen misschien 20.000 kost. Uiteindelijk heb ik niet hoeven betalen, maar dit moet het management meteen veranderen voor anderen. Niet servicegericht!
Er was ook veel wel goed. Het uitzicht was mooi. Bed comfortabel. Ontbijt was lekker. Het personeel was aardig. Het cafe en resaurant clubhuis en lake restaurant waren mooi gelegen in het bos vlakbij. Ps er is een shuttle service naartoe...
Bert
Bert,2 晚行程
已验证
10/10 绝佳
2022 年 10 月 6 日
You're in the middle of paradise here! Totally beautiful and serene. This is tea country with tea plantations surrounding the area
My only complaint was at the restaurant which charged me almost USD 3 for green tea! Apparently, the only free tea is one local brand but since they are in tea country, I believe they could do better by offering what is local.
Mitchell
Mitchell,2 晚行程
已验证
10/10 绝佳
2022 年 4 月 11 日
4 star new Hotel in Puncak
Nice 4* hotel.. room 24 m . Minimalist modern style... perfect for family with kid. There is a sofa bed.
Wanna come back again to try their spa n tea break package
Location just side by side with Botanica Santuary Hotel 5*
flelianty
flelianty,1 晚行程
已验证
4/10 一般
2021 年 12 月 19 日
We stayed in villa with 3 rooms for 3 night. We got problems with water heater, internet connection, TV, and intercom in day 2 so that totally we can’t do anything there and outside is raining. The sad thing we called the services, it is so slow and need to call many times.
indra
indra,3 晚行程
已验证
10/10 绝佳
2021 年 10 月 15 日
Very nice place and view and good services
Marthen
Marthen,1 晚行程
已验证
10/10 绝佳
2017 年 7 月 10 日
It was amazing
Recommended for all
They have nice rooms
And clean
I think it's best choice in puncak
moayed
moayed,4 晚行程
已验证
10/10 绝佳
2017 年 6 月 4 日
Excellent!
Fantastic short relaxing break in a lovely location
The hotel is beautiful but the service is terrible. I make request for high floor and they gave me the first floor with worst view ever.
The swimming pool was empty during my stay and the the room was very simple. Apart from this i would say that the hotel itself is nice and the view is amazing.
mentor
已验证
10/10 绝佳
2016 年 2 月 18 日
Good stuff
When I reached the hotle I supprised, my villa (surprier villa) maintains 3 single beds which is not enough for 4 people. But the manager was so helpful his name is Akbar and he upgraded my booking to bigger villa for free.
Abdullah A.
已验证
10/10 绝佳
2016 年 1 月 25 日
best hotel in puncak
The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go.
Abdulmalik
已验证
10/10 绝佳
2016 年 1 月 16 日
A pleasant hotel for a getaway.
Mohamed Ali
已验证
8/10 非常棒
2016 年 1 月 5 日
Door was noisy whenever open and close
Hot water not conistance
JIN HAN
已验证
8/10 非常棒
2015 年 12 月 24 日
Good location with a good view
The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go. They offer food and beverages with affordable price. They also have kids playground which is good thing when you travel with two kids.
Shella
已验证
10/10 绝佳
2015 年 11 月 27 日
pelayanan para staff dr awal check in sampai dgn check out sangat memuaskan..tp utk harga makanan terlalu mahal dan rasanya biasa saja...tp secara keseluruhan cukup memuaskan..
novianti
已验证
10/10 绝佳
2015 年 11 月 10 日
Benar2 alam yang mempesona
Keunggulan hotel ini adalah alam & pemandangannya yang indah, sesuai dengan nama hotelnya. Fasilitas hotel bagus, hanya kolam renangnya agak kecil. Kamar bersih & nyaman. Juga ada sepeda gratis utk berkeliling. Menu breakfast perlu ditambah variasinya, misalnya beefbacon utk western breakfast. Pastry nya luar biasa, renyah & harum.
Agus Anang
已验证
8/10 非常棒
2015 年 10 月 19 日
getaway place
location is amazing, we tried lunch in hotel but quality is not good enough, so many flies, buffet lunch is not vary
arif
已验证
10/10 绝佳
2015 年 10 月 13 日
جميل واطلالة على الحديقة
SALEH
已验证
10/10 绝佳
2015 年 8 月 19 日
relaxing and nice hotel .
One of the bast hotel in Puncak , quite and relaxing so far from the noise , beatiful forest and good view , I recommended for couples .
Nice and polite staff ..
I didn't like some food that I orderd in midnight iand who cooked the pasta is the worst ,no taste at all and the food are expensive comparing to other hotel , bath room get wet every time I use shower , need to be approved