Located near Yudanaka Hot Spring and Jigokudani Monkey Park, Ryokan Suminoyu offers a serene retreat with an indoor mineral hot spring (onsen) and rejuvenating spa services. Relax with in-room WiFi, enjoy the convenience of free self-parking, luggage storage, and train station pick-up. Previous guests have praised the helpful staff.
Joshin'etsu-kogen National Park - 4 min drive - 2.4 km
Getting around
Shinshu - Matsumoto Airport (MMJ) - 97 min drive
Haneda Airport (HND) - 111.2 miles/179 km
Narita Intl. Airport (NRT) - 127.5 miles/205.2 km
Yudanaka Station - 26 min walk
Zenkojishita Station - 29 min drive
Nagano (QNG) - 31 min drive
Free train station pick-up
Restaurants
味処 みかさ - 3 min drive
猿座カフェ (ENZA Cafe) - 3 min drive
The Farmhouse - 18 min walk
穂垂亭 HOTARU TEI - 18 min walk
ラーメン 徳味 - 6 min walk
About this property
Ryokan Suminoyu
At Ryokan Suminoyu, you'll be just a 5-minute drive from Yudanaka Hot Spring and Joshin'etsu-kogen National Park. Free perks include WiFi and self parking. Also, this ryokan is 0.1 mi (0.1 km) from Shibu and 1.9 mi (3 km) from Jigokudani Monkey Park. Fellow travelers love the helpful staff.
At a glance
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Hotel size
12 rooms
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Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: 6 PM
Minimum check-in age: 18
Check-out time is 10 AM
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Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking rooms with Half Board must check in by 6 PM to receive dinner. Dietary restrictions and specific food requests cannot be accommodated.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
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Transfers
Free train station pick-up*
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Other information
Designated smoking areas
Property amenities
What to do
Hot springs
Skiing nearby
Services
Front desk (limited hours)
Luggage storage
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Sleep well
Bed sheets provided
Freshen up
Electronic bidet
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ryokan Suminoyu Yamanouchi
Ryokan Suminoyu
Suminoyu Yamanouchi
Suminoyu
Ryokan Suminoyu Ryokan
Ryokan Suminoyu Yamanouchi
Ryokan Suminoyu Ryokan Yamanouchi
Frequently asked questions
Are pets allowed at Ryokan Suminoyu?
Sorry, pets aren't allowed.
Is parking offered on site at Ryokan Suminoyu?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Ryokan Suminoyu?
Check-in start time: 1 PM; Check-in end time: 6 PM. Check-out time is 10 AM.
What is there to do at Ryokan Suminoyu and nearby?
Have fun with nearby winter activities like skiing. Additional recreation onsite includes hot springs.
What's the area around Ryokan Suminoyu like?
Ryokan Suminoyu is a short 5-minute walk from Shibuyu Bridge and 3 minutes' walk from Onsen-ji Temple.
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Reviews
Ryokan Suminoyu Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.4
Location
9.8
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious and catered to various dietary needs, with many guests praising the quality and service. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Onsen
Food
Room
Breakfast
Culture
View
Reviews
Verified
10/10 Exceptional
Apr 17, 2026
What a welcoming and special stay we had! Couldn’t fault the facilities or the staff. A great location, comfortable setup with great amenities, added services like shuttles from the train station and to the monkey park, and a super dinner and breakfast.
Jo
Jo, 1-night trip
Verified
10/10 Exceptional
Jan 10, 2026
A cozy onsen ryokan with very attentive and helpful male staff. I was truly impressed by his excellent service and will definitely return for another stay. Both dinner and breakfast were delicious. Although the onsen is not very large, it offers both indoor and outdoor baths and was pleasantly quiet with few people around.
Echo
Echo, 1-night trip
Verified
10/10 Exceptional
Apr 6, 2025
For an authentic Japanese experience this is the place to go. Staff wonderfully helpful, picked us up from the Monkey Park when we arrived, also put on an early breakfast for us as well as early transport to the railway station.
John
John, 1-night trip
Verified
10/10 Exceptional
Mar 1, 2025
Great service, from check in to check out.
Amenities available were great & dinning room staff were very friendly & explained all the dishes.
Onsen was fabulous
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Nov 21, 2024
Unique dining, excellent service
Shufang
Shufang, 1-night trip
Verified
10/10 Exceptional
Jul 13, 2025
Nicer Ryokan for the area. Obvious reason to stay is to visit the Shibu Onsen facilities and the Snow Monkey Park and this is a great option for those activities. Pretty close to the Shiga Kogen resort. Check the Map before booking as it is not in Nagano despite the address. Diner and breakfast with Half board was very good and staff were friendly and helpful. Free shuttles were a bonus.
Brad
Brad, 2-night trip
Verified
10/10 Exceptional
Jul 17, 2025
Loved our experience. Only issue was the bed was not enough mattress for us but maybe others would not take issue. Other than that everything was a 10/10. Food was unique and delicious, service excellent, clean and of course the Onsen’s we so fun. Beautiful little town.
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Dec 24, 2024
Incredible rooftop bathing
Fantastic ryokan within Shibu Onsen - the rooftop spring are so nice that we barely felt the need to leave the town, and the food and service was amazing
Adam
Adam, 1-night trip
Verified
10/10 Exceptional
Apr 8, 2024
This place was amazing! Never have I stayed with a more friendly staff. They were very helpful with everything.
The tradition Japanese experience was perfect from the public hot baths to the great food served at dinner and breakfast!
cody
cody, 1-night trip
Verified
10/10 Exceptional
Feb 25, 2025
Excellent service. Delicious meals at the Ryokan and they catered to my dietary needs! They made me delicious vegan and gluten-free dinner and breakfast. I loved the bathhouse as well.
Sami
Sami, 1-night trip
Verified
10/10 Exceptional
Mar 1, 2024
A wonderful time
A really special place. Amazing room, onsen and food. The service was absolutely amazing. We had the most special time.
Lorenzo
Lorenzo, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2024
The staff were so kind and helpful, and the included meals were exquisite. We were picked up from Yudanaka station and driven to the Snow Monkey Park the next morning. The location is within a block of two public onsens, but the hotel’s own onsen is even nicer and well-appointed.
James
James, 1-night trip
Verified
10/10 Exceptional
Mar 29, 2024
A lovely traditional Ryokan. The staff were lovely and welcoming and went out of their way to make our stay memorable. They offer free collection and delivery to the train station and drop off to the snow monkey resort. The food is beautifully presented and very traditional. They also have a lovely onsen to enjoy.
Joanne
Joanne, 2-night trip
Verified
10/10 Exceptional
Apr 8, 2025
A welcome slowdown in pace at a top notch Ryokan
Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto.
Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat.
And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
Karen
Karen, 2-night trip
Verified
10/10 Exceptional
Jan 22, 2024
Best Ryokan to stay.
the stay was very nice, very nice lady boss and very friendly,
The room was large and extremely cozy and warm for ryokan stay.
breakfast and dinner we have was so good. just love it.
They supplied us with the key for the 9 public onsens and all the instructions. We also had all the necessary items for the onsen trips including warm jackets for going out.
The onsen at the hotel is indoor and outdoor with an amazing view outdoors.
Boon Kiat
Boon Kiat, 1-night trip
Verified
10/10 Exceptional
Feb 22, 2025
wonderful Ryokan with delightful staff
We had a wonderful two night stay here, one in a traditional Japanese room and one in a modern Japanese room. The staff did everything to make us welcome; they are super friendly and helpful. You have everything you need for a stay in an onsen town. The kaiseki dinner was delicious - served in a dining room not in the room, and breakfast wonderful too. The roof level onsen is clean and tidy and has great views from the outside pools - the men's more so as the women's have a bamboo discretion fence. But you can see over it. Collected and dropped at Yudanaka station to meet our trains Heartily recommend.
Virginia
Virginia, 2-night trip
Verified
10/10 Exceptional
Feb 15, 2024
Judanaka station transfers were so very convenient for us as well as the transfers to Snow Monkey Park. The staff were incredibly patient and helpful even though we did not speak Japanese. The food served was really incredible. Even the kids meal was very thoughtfully planned and tasty. Location was perfect, it was so close to the shrine and a tiny play area with snow for kids was right next door. They also had a foot bath and next to an area with foot baths. The onsen on site was very nice especially the outdoor one. Not crowded at all. We had everything we needed, even great espresso at the front desk. We loved our stay.
Lynn
Lynn, 2-night trip
Verified
10/10 Exceptional
May 8, 2025
Ryokan Suminoyu was absolutely wonderful. We had a traditional Japanese room with two twin futons. The bathroom and shower were modern and lovely. The staff spoke English and were very gracious about our attempts to speak Japanese. The location is perfect; tucked on a quaint street in the heart of Shibu Onsen. We were picked up from the Yudanaka Station by the staff who monitored our train arrival time and were there to retrieve us when we arrived. There were also two very convenient morning shuttles to the Snow Monkey park. The walk back was down hill and only took 25 minutes. There were cabs there if you needed one. We were absolutely delighted with our Kaiseki style dinners and breakfasts. They were prepared and served beautifully and the wait staff were very gracious in explaining the various dishes and in what order to eat them. I cannot praise Ryokan Suminoyu enough. Thank you to the staff for making our first Ryokan and Onsen experience one we will never forget.
Suzanne
Suzanne, 2-night trip
Verified
10/10 Exceptional
Jan 15, 2024
Fantastic Stay
Definitely the best decision to change our booking (for 03 families) to Suminoyu Ryokan as the overall stay was a superb one right from the start. It was also a 2nd time stay in this ryokan for one of us.
Lady proprietor greeted us warmly outside the ryokan after we had parked our cars and her team immediately sprang into action welcoming and helping us with the bags and parking. It had snowed the night before so the roads were snowed in and iced and very cold.
As we were heading into snow monkey park, lady boss was concerned with the ladies' footwear and gladly offered her personal snow boots to 2 of our female travellers.
The rooms were clean, cosy and well maintained taking into account that the ryokan was fully booked.
Dinner and breakfast were served in a room separated for each travelling party. Service were prompt and excellent especially from a lady staff ( Filipina) who is always obliging and smiley.
The Onsen on the top floor was good and we enjoyed hot soaks daily with an awesome view of the mountain range.
Check out was swift and the farewell experience from lady owner and her team was with the highest recognition to their guests. They stood and waited to bid goodbye out in the cold even when we gestured that we would take a while to get ready.
Overall it was a great stay and the experience we had was exceptional from the team in Suminoyu Ryokan.
Thank you Suminoyu Ryokan, we will sure to be back!
Kia Hung
Kia Hung, 1-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Excellent service, amazed with the attention during the check in and check out service, incredible experience durin the dinner en breakfast service. All 9 baths incluided in rate, awesome stay
Alejandro
Alejandro, 1-night trip
Verified
10/10 Exceptional
Apr 6, 2023
My room was lovely and comfortable, the staff was very pleasant, friendly and helpful. The superb dinner and breakfast were really memorable and a highlight of my trip!
Betty
Betty, 1-night trip
Verified
10/10 Exceptional
Apr 15, 2023
Lovely small traditional onsen hotel.
Lovely small hotel. Very clean, great service. Great onsen on top floor. Traditional Japanese dinner was excellent.
matt
matt, 1-night trip
Verified
10/10 Exceptional
Mar 23, 2023
Such a good time. Definitely would book again!
Really nice place. You get access to the 9 onsen nearby and the town is cute and quiet. Definitely opt in for meals, they are AMAZING.
Leah
Leah, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2023
Great Ryokan Experience
Lovely ryokan experience at a reasonable price! Felt like a new property, with great rooms, food, and hospitality for our entire stay. Highly recommended for your first time staying at a ryokan, especially in an onsen village
Carlos
Carlos, 1-night trip
Verified
8/10 Very good
Dec 27, 2016
It's a good hotel, I have happy time in the hotel, thanks for the pick up and the advice for our visit, snow monkeys are cutr