In the heart of downtown, Mercer Hotel Downtown, BW Premier Collection offers a stylish retreat. Savor a coffee at the cafe or enjoy local flavors at the restaurant. With in-room WiFi and helpful staff nearby to assist with tour tickets, this hotel's location is sure to delight.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Pet friendly
Parking available
Non-smoking
Free WiFi
Main amenities (9)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
Room service
Coffee shop/cafe
Luggage storage
Limited hour front desk
Tour/ticket assistance
Feel at home (6)
Children stay free
Private bathroom
Premium TV channels
Daily housekeeping
Coffee/tea maker
In-room climate control (air conditioning)
The current price is CNY934
CNY934
CNY1,098 total
includes taxes & fees
Aug 25 - Aug 26
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)
Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Rainfall showerhead
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)
Standard Room, 1 King Bed, Non Smoking (No Elevator Access)
8.88.8 out of 10
Excellent
6 reviews
(6 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)
Highlights
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)
Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)
Kitchener, ON (YKF-Region of Waterloo Intl.) - 49 min drive
Stratford Station - 14 min walk
St. Marys Station - 19 min drive
Restaurants
Gilly's Pubhouse - 4 min walk
Balzac's Coffee Roastery - 1 min walk
Gino's Pizza - 3 min walk
Bentley's
Coffee Culture - 3 min walk
About this property
Mercer Hotel Downtown, BW Premier Collection
Mercer Hotel Downtown, BW Premier Collection puts you just a 5-minute drive from Festival Theatre. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. The helpful staff and location get great marks from fellow travelers.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered onsite self parking (CAD 15.00 per night)
Onsite parking limited
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 8:00 AM–11:00 AM on weekdays and 9:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (late night)
Traveling with children
Children stay free (see details)
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Romance packages
ROOM
Room amenities
Be entertained
IPod docking station
Flat-screen television
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
MONETIZATION_ON
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 9 to 15 per person
Late check-out can be arranged for an extra charge of CAD 29.99 (subject to availability)
Children & extra beds
Rollaway beds are available for CAD 49.99 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay
Parking
Uncovered self parking costs CAD 15.00 per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Also known as
Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Mercer Hotel Downtown, BW Premier Collection?
Yes, cats and dogs are welcome. There's a charge of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Mercer Hotel Downtown, BW Premier Collection?
Yes. Self parking costs CAD 15.00 per night. Parking spots may be limited.
What are the check-in and check-out times at Mercer Hotel Downtown, BW Premier Collection?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of CAD 29.99 (subject to availability). Express check-out and contactless check-in and check-out are available.
Are there restaurants at or near Mercer Hotel Downtown, BW Premier Collection?
Yes, there's an onsite restaurant, Mercer Hall.
What's the area around Mercer Hotel Downtown, BW Premier Collection like?
Mercer Hotel Downtown, BW Premier Collection is in the heart of Stratford, a short 16-minute walk from Festival Theatre and 3 minutes' walk from Stratford City Hall. Travelers love the hotel's prime location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Mercer Hotel Downtown, BW Premier Collection Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Location
Food
Elevator
Bed
Theater
Bathroom
Bar
What guests liked
The on-site restaurant offered great food and was a convenient option for guests. (11 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 14, 2025
Wonderful staff and cozy, comfy bed.
margaret
margaret, 2-night trip
10/10 Excellent
Aug 9, 2025
Fab stay with our kiddos and pup! Thank you :)
Janice
Janice, 2-night trip
10/10 Excellent
Jun 22, 2025
I find the hotel clean and the staff are okay.
Ma Cecilia Marjorie
Ma Cecilia Marjorie, 3-night trip
10/10 Excellent
Aug 6, 2025
Excellent location, friendly staff, clean, updated room! The only thing I didn’t love was having to walk downstairs for ice.
Elizabeth
Elizabeth, 3-night trip
8/10 Good
Jun 27, 2025
Many steps no elevator. Small hotel. Staff was great from hotel staff to breakfast server.
Timothy
Timothy, 1-night trip
10/10 Excellent
May 19, 2025
Really neat boutique hotel with beautiful rooms!
Kind of awkward with the desk in the bar, but otherwise great!
Remi
Remi, 1-night trip
10/10 Excellent
Dec 15, 2024
Friendly staff, great location, nice room.
Julie
Julie, 1-night trip
8/10 Good
Jun 11, 2025
The staff were incredible! From check-in to departure everyone had a smile and seemed to genuinely care. The room itself was lovely. The only suggestion would be that housekeeping need to spend a little more time snd attention when cleaning the room.
Maxine
Maxine, 2-night trip
10/10 Excellent
Mar 23, 2025
I love the food here! Room is clean and new!
wenwen
wenwen, 3-night trip
10/10 Excellent
Nov 4, 2024
Location was perfect.
Christine
Christine, 1-night trip
10/10 Excellent
Oct 10, 2024
Very convenient location & extremely welcoming and friendly staff. Loved our stay!!
NANCY
NANCY, 3-night trip
10/10 Excellent
Dec 22, 2024
Friendly staff and love the rooms, industrial look but cozy atmosphere!
Desiree
Desiree, 1-night trip
10/10 Excellent
Dec 16, 2024
We had a great stay at The Mercer. The location as excellent, the staff were very friendly and the food was amazing. Best of all it’s pet friendly so we were able to have our pup with us! Would stay here again!
Trevor
Trevor, 1-night trip
10/10 Excellent
Jan 19, 2025
This is second time staying at Mercer Hall. It’s convenient and central to amenities.
Wayne
Wayne, 1-night trip
10/10 Excellent
Jun 12, 2024
Very comfortable and convenient hotel in the heart of Stratford.
David
David, 1-night trip
10/10 Excellent
Nov 16, 2024
It was great! And the food is exquisite
Florian
Florian, 3-night trip
10/10 Excellent
Sep 5, 2022
It was very nice place to stay room was very nice an the restaurant was amazing
Jonathan
Jonathan, 2-night trip
10/10 Excellent
Aug 4, 2024
Perfect place to stay in Stratford. Spacious and quiet rooms, quick walk to the theatres, and tons of restaurants, bars, and coffee shops on the doorstep.
Rahul
Rahul, 1-night trip
10/10 Excellent
Mar 9, 2025
Cute little hotel! Our room was very clean and had everything we needed. Only complaint was the size and location of the TV (small, in the corner of the room), but that’s a very minor issue.
The Mercer restaurant is fantastic! The food and beer were amazing, I would definitely recommend it.
The hotel and restaurant staff were all very friendly and knowledgeable. Overall, we had a nice and relaxing time and would definitely return!
Miriam
Miriam, 1-night trip
10/10 Excellent
Jan 27, 2024
Greatl hotel and restaurant staff were absolutely amazingb
Shannon
Shannon, 1-night trip
10/10 Excellent
Nov 4, 2024
Absolutely loved Mercer hall, both the stay and the food/drink. If you are planning a weekend getaway to see a show at the theatre make Mercer Hall your home base.
Tyler
Tyler, 2-night trip
10/10 Excellent
Mar 12, 2023
It was a nice stay and the staff were lovely.
Lisa
Lisa, 1-night trip
10/10 Excellent
Nov 18, 2024
Great location right downtown. Easy to walk to everything you need. Just know that access is staircase only.