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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools, near Los Lagos Hot Springs

Choose dates to view prices

Nestled near Arenal Volcano National Park, Hotel Los Lagos Spa & Resort offers a family-friendly retreat with a free breakfast buffet, poolside bar, and Fangus spa. Relax in the hot springs or explore onsite activities like ziplining and horseback riding. With 11 outdoor pools and an indoor pool with a waterslide, guests can unwind amidst lush gardens.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 11 outdoor pools and indoor pool
  • Hot springs
  • Nightclub
  • Children's pool
  • Hot tub
  • Waterslide
  • Pool bar
  • Room service
  • Business center

For families (6)

  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(119 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

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About the neighborhood

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Paradise Hot Springs - 13 min walk - 1.1 km
  • Kalambu Hot Springs - 14 min walk - 1.2 km
  • Baldi Hot Springs - 16 min walk - 1.4 km
  • Ecotermales Fortuna - 2 min drive - 1.5 km

Getting around

  • La Fortuna (FON-Arenal) - 10 min drive
  • Juan Santamaria Intl. Airport (SJO) - 168 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Soda La Palma - ‬5 min drive
  • ‪Restaurante Las Palmas - ‬1 min walk
  • ‪Roca di Baldi Sports Bar - ‬16 min walk
  • ‪Raúl Castaño - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort is just 4.8 mi (7.8 km) from the airport and offers a shuttle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or reflexology, and international cuisine is served at Las Palmas, which is open for breakfast, lunch, and dinner. Other highlights include 11 outdoor pools, an indoor pool, and a nightclub. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 96 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Waterslide

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Kayaking
  • Ziplining
  • Hot springs

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (5382 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 11 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Hot tub
  • Waterslide
  • At least 80% of food locally-sourced
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Accessible shuttle
  • Wheelchairs available on site
  • Pool access ramp on site

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Dining

Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort offer free cancellation for a full refund?

Yes, Hotel Los Lagos Spa & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Los Lagos Spa & Resort?

Yes, there are 11 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Hotel Los Lagos Spa & Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Los Lagos Spa & Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Los Lagos Spa & Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Los Lagos Spa & Resort and nearby?

Have fun with onsite activities like horseback riding, kayaking, and ziplining. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 11 outdoor swimming pools. Hotel Los Lagos Spa & Resort also has a nightclub and an indoor pool, as well as a garden.

Are there restaurants at or near Hotel Los Lagos Spa & Resort?

Yes, Las Palmas offers international cuisine.

What's the area around Hotel Los Lagos Spa & Resort like?

Hotel Los Lagos Spa & Resort is a short 2-minute walk from Los Lagos Hot Springs and 12 minutes' walk from Baldi Hot Springs. Travelers say that the hotel is in a great location.

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Reviews

Hotel Los Lagos Spa & Resort Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.4

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • The property's pools were excellent, with various temperatures, slides, and hot springs, offering a wonderful and relaxing experience. (207 reviews)
  • Breakfast was consistently described as excellent with a wide variety of options. (172 reviews)
  • The hot springs and hot tubs were a highlight, offering various pools and a swim-up bar with excellent views. (87 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
View
Service staff
Hot springs
Breakfast
Food
Volcano
Children
Restaurant
Family friendly

Reviews

10/10 Exceptional

I love this resort!
Jaroslaw, 4-night trip

10/10 Exceptional

Amazing experience, the staff the amenities and the property where amazing.
Louis, 7-night trip

10/10 Exceptional

We had a magical time here with kids. Will definitely visit again.
PRAKASH, 3-night trip

10/10 Exceptional

The entire property was amazing.
Juan, 2-night trip

10/10 Exceptional

Amazing Hotel, beautiful view of the volcano and the lake
Jesus, 1-night trip

10/10 Exceptional

Excelente Hotel !!!
alberto, 3-night trip

10/10 Exceptional

Awesome

Delicious breakfast, excellent room service, very friendly and helpful staff, beautiful view of the volcano.
Angel, 3-night trip

10/10 Exceptional

Perfect Vacation!!

Fantastic stay!!
Marie- Claire, 5-night trip

10/10 Exceptional

Excellent place for families! This is our 3rd stay and every time has been fantastic. We love to breakfast buffet and all the hot springs. The canopy tours with the on site company are fantastic and our daughters had so much fun on the Tarzan swing! Highly recommend this place for families!
Eitan, 3-night trip

10/10 Exceptional

I love the property and the staff very friendly
Wendy, 1-night trip

10/10 Exceptional

Amazing pools and nice rooms. Highly recommended.
Shaju, 3-night trip

10/10 Exceptional

The property is beautiful
Christian, 1-night trip

10/10 Exceptional

My stay here with my 2 friends was awesome! Fabian in front desk made sure we had smooth check in process and was very welcoming. Love our stay here will be back again. The spa service was fantastic!
Thelusma, 1-night trip

10/10 Exceptional

The grounds of the property are fare more beautiful than any pictures indicated. The staff was kind and so wonderful.
Aaron, 3-night trip

10/10 Exceptional

Beautiful expansive property with access to multiple hot springs, a mountain lake and an incredible Arenal view point.
Raymond, 2-night trip

10/10 Exceptional

We really enjoyed the property. Would definitely recommend to others and would stay again.
Tammy, 1-night trip

10/10 Exceptional

Gorgeous views, beautiful landscape, clean and cool room, loved the hot springs, great service, great breakfast. Highly recommended!
Tracy, 2-night trip

10/10 Exceptional

Los Lagos is an absolutely stunning property. Multiple heated pools, gorgeous flowers, and a fabulous breakfast buffet.
Karma, 1-night trip

8/10 Very good

Very nice location and view.
Craig, 2-night trip

10/10 Exceptional

Super

Everything was amazing. Pools had different temperatures varying from very hot to cold. Restaurant had a good selection and wet bar had a good lunch menu. Would definitely want to stay there again.
Jesus, 4-night trip

10/10 Exceptional

Beautiful and Fun!

Room was great, food was great, pools and activities were great. This was a highlight of our already wonderful trip. I definitely recommend. I only wish we could have stayed longer.
Christopher, 1-night trip

10/10 Exceptional

It is a beautiful property, I will return again.
Phil, 1-night trip

8/10 Very good

Beautiful property and kindest staff. Great food and drink options. Tons of
Jennifer, 6-night trip

10/10 Exceptional

Everything about this resort was excellent! Thank you
Kasey, 4-night trip

10/10 Exceptional

Property was beautiful very quiet in rooms. Pools and hot springs were nice. Enjoyed dinner buffet and breakfast both were great. Only wish they had ice available. Our room did have a refrigerator though. The viewpoint was nice.
James, 2-night trip