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Mercure Firenze Centro

4.0 star property
Hotel with bar/lounge, near Basilica of Santa Maria Novella

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Photo gallery for Mercure Firenze Centro

Exterior
Garden
Hallway
Exterior
Premium bedding, minibar, in-room safe, desk
In the heart of Florence, Mercure Firenze Centro offers a tranquil retreat amidst its beautiful garden. With a bar and in-room WiFi, unwind after exploring nearby Central Market and Medici Chapels. Multilingual staff are on hand to help you make the most of your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Non-smoking
  • Pet friendly
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Valet parking
  • Bar/lounge
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Front-desk safe
  • Water dispenser

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY1,215
CNY1,452 total
includes taxes & fees
Dec 2 - Dec 3

Why we love this property

Breakfast and bubbles
This hotel offers continental breakfast to start the day right. Guests can sip champagne in their rooms or unwind at the stylish bar.
Champagne dreams
Sip bubbly with the attentive champagne service. Wrap up in cozy down comforters at night, and raid the well-stocked minibar anytime.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Sofa bed
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Bidet
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony | Premium bedding, minibar, in-room safe, desk

Privilege, Room, Balcony

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

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Exterior
The Market Urban Hotel
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
9.6 out of 10, Exceptional, 1,005 reviews
The Market Urban Hotel
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About the neighborhood

Map
Via Nazionale 21/23 R, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Medici Chapels - 3 min walk - 0.3 km
  • Basilica of Santa Maria Novella - 3 min walk - 0.3 km
  • Central Market - 3 min walk - 0.3 km
  • Piazza della Signoria - 11 min walk - 1.0 km

Getting around

  • Florence Airport, Peretola (FLR) - 26 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Santa Maria Novella Station - 4 min walk
  • Porta al Prato Station - 17 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Unità Tram Stop - 3 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 5 min walk

Restaurants

  • ‪Bar Tonarelli - ‬2 min walk
  • ‪Caffè Alinari - ‬2 min walk
  • ‪Beanstar Coffee - ‬2 min walk
  • ‪Livio - ‬1 min walk
  • ‪Bondi Focacceria - ‬3 min walk

About this property

Mercure Firenze Centro

Mercure Firenze Centro puts you in a great location, within just a 10-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Also, Piazza del Duomo and Piazza della Signoria are within a 15-minute walk. Fellow travelers say great things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Valfonda - Stazione Santa Maria Novella Tram Stop is 2 minutes and Unità Tram Stop is 3 minutes.

At a glance

DONE

Hotel size

    • 85 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (2 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite valet parking (EUR 45 per day)
    • Offsite parking within 984 ft (EUR 45 per day); reservations required
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Bicycle parking
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible lounge
  • Bathroom emergency pull cord
  • Stair-free path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 55-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 18 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 15.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per pet, per night

Parking

  • Covered valet parking costs EUR 45 per day
  • Parking is available nearby and costs EUR 45 per day (984 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1RIEWIOGS

National rating

This property has received its official star rating from the local rating authority.

Also known as

Mercure Firenze Centro New Opening Hotel Florence
Mercure Firenze Centro New Opening Hotel
Mercure Firenze Centro New Opening Florence
Mercure Firenze Centro New Opening
Mercure Firenze Centro Hotel Florence
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro Hotel Florence

Frequently asked questions

Does Mercure Firenze Centro offer free cancellation for a full refund?

Yes, Mercure Firenze Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Firenze Centro?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Firenze Centro?

Yes. Valet parking costs EUR 45 per day.

What are the check-in and check-out times at Mercure Firenze Centro?

Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Mercure Firenze Centro and nearby?

Mercure Firenze Centro has a garden.

What's the area around Mercure Firenze Centro like?

Mercure Firenze Centro is in Historic Centre of Florence, a short 2-minute walk from Valfonda - Stazione Santa Maria Novella Tram Stop and 4 minutes' walk from Piazza di Santa Maria Novella. Travelers say that the hotel is in a great location.

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Mercure Firenze Centro Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Room
Train station
Service staff
Walking
Bed
Restaurant
Spacious room
Shower
Air conditioning

What guests liked

  • Breakfast was fantastic with a wide variety of options including pastries, cold meats, cheeses, and hot items. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great location and very friendly staffs, we had a great time!
fiona, 1-night trip

10/10 Exceptional

Nice modern hotel ideally located for train station and city centre attractions
Lynda, 2-night trip

10/10 Exceptional

Room was nice and clean. Large room with a balcony on the top floor. What more can you want?
Michael, 5-night trip

10/10 Exceptional

Great location

Great experience, friendly service and great accommodations in the heart of Florence and within walking distance of the train station (2 short blocks away). I’d definitely stay here again
Agustin, 2-night trip

6/10 Good

Good
Abdulhadi, 2-night trip

10/10 Exceptional

Hotel was amazing. The staff were fabulous. Very convenient to the train station. Area was over crowded and difficult to walk around. Lots of good dining opportunities
Jane, 4-night trip

10/10 Exceptional

It was great.
Frank, 2-night trip

8/10 Very good

Locatio: Close to the train sation
Maria, 1-night trip

8/10 Very good

Overall, our one night stay was terrific. Being so close to the train station was fabulous - made getting in and out of Florence very easy. Room was quite large, bed was very comfortable, my only comment would be that the whole environment was a bit sterile. Could not have been an easier location though.
Sandra, 1-night trip

6/10 Good

Hotel itself was good, however the area was very questionable. Directly outside of the hotel we witness homeless people fighting, encampments, uncleanliness, and did not feel safe each time we entered/left.
Rachel, 3-night trip

6/10 Good

In general, it’s an ok hotel. Not as nice as the pictures suggests. Showers are a bit moldy. Faculty looks old. For the price, you can find better.
Golnar, 3-night trip

6/10 Good

Room has lights out upon arrival. Bed was not setup. Had to shower in dark bathroom next morning as fuse went out. Breakfast was just about okay.
Premal, 3-night trip

6/10 Good

Our room carpet is full of stains, shower room design was lousy ,water keep leaking out make the bathroom floor always wet after shower. Whole hotel only have one iron, if you need to use must bring your clothing down to reception iron.
4-night trip

6/10 Good

SATURDAY BREAKFAST STARS AT 7:30 AM, VERY LATE, THIS MESSES UP THE GUEST’S ENTIRE SCHEDULE AND WE EVEN CANT HAVE COFFEE BECAUSE OF IT. ANOTHER SITUATION IS THAT THEY HAVE A COFFEE MACHINE ON THE GROUND FLOOR FOR GUESTS AND THEY DONT TURN IT ON AT THE TIME TO HAVE CAFFEE IN THE AFTERNOON, THEY ONLY ALLOW IT TO BE TURNED ON FROM 10 PM. NOW I ASK, WHY HAVE A COFFEE MACHINE IF YOU CANT TURN IT ON AT THE TIME APROPRIATE??
Jucineia L, 5-night trip

8/10 Very good

Room was 403. Faced stair well. The rating is saved by the great location. Hôtel Is newly renovated however rooms have a few issues-carpet was dirty, the hotel steam cleaned while we were out for the day. A few design issues-the tap-spout on the sink doesn’t reach the middle of the basin and water spills over. The shower leaked badly. We could see that previous work had been done. Beds way too hard for North Americans. Still a great location to be able to walk to all central attractions.
Caroline, 3-night trip

4/10 Fair

Disaster

This was a very disappointing experience. We were given a room on the first floor that smelled awful, had filthy carpet and sofa, a bathroom door that didn’t lock without a fight, and a shower that didn’t drain. After encountering all of these faults, we finally approached the desk and were happy to have been switched yo another room that was quite the opposite. Thankfully this made our stay more comfortable. Sadly, we cannot look past the experience from the first room we were given and hope the hotel doesn’t make a habit of assigning people to rooms in these conditions.
Jennifer, 2-night trip

8/10 Very good

住房兩晚，但房間只有一瓶水。
Chi Ho, 2-night trip

10/10 Exceptional

Los espacios muy amplios el servicio amenities cafe agua super bien
giselle, 2-night trip

6/10 Good

Great location not clean

Great location , not clean 100% , if you need to work WiFi can’t be connected to laptops only to your phones .
Adi, 4-night trip

8/10 Very good

Muito bom
Vinícius, 3-night trip

10/10 Exceptional

Hotel muy cercano a la estación de trenes, moderno y su personal muy atento en todas las necesidades
monica, 2-night trip

10/10 Exceptional

Muito boa
JOSÉ RONALDO, 5-night trip

10/10 Exceptional

Hotel remodelado con muy buena ubicación, a sólo dos cuadras de la estación del tren y a cinco minutos del centro caminando.
Roberto Carlos, 2-night trip

10/10 Exceptional

Nice people in the hotel with great service, helpful. Close th the train station, very convenience.
Ka Wing, 5-night trip

10/10 Exceptional

Great stay
Marian, 1-night trip