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Hôtel des Alpes

3.0 star property
Geneva hotel in city center

Choose dates to view prices

Downtown Geneva is where you'll find Hotel Des Alpes, offering a serene stay with dry cleaning/laundry services and a 24-hour gym. Connect to in-room WiFi, peruse the free newspapers, and enjoy concierge services from the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
  • Pet friendly
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Near the beach
  • Free use of bicycles
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY1,194
CNY1,351 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 1 Queen Bed, Connecting Rooms

Standard Double Room, 1 Queen Bed, Connecting Rooms | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Queen Bed, Connecting Rooms

8.0 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds, Connecting Rooms

Standard Twin Room, 2 Twin Beds, Connecting Rooms | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds, Connecting Rooms

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Patio (Maisonette)

Junior Suite, Patio (Maisonette) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Patio (Maisonette)

Highlights

Patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room

In-room safe, desk, laptop workspace, blackout drapes

Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 3 Twin Beds

Standard Grand Lit Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 3

Standard Triple Room

  • Sleeps 3

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The price is CNY1,221
CNY1,379 total
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About the neighborhood

Map
14 Rue Des Alpes, Geneva, 1201

What's nearby

  • Mont Blanc Bridge - 8 min walk - 0.7 km
  • City Center Shopping Area - 8 min walk - 0.7 km
  • Rue du Rhône - 8 min walk - 0.7 km
  • Flower Clock - 11 min walk - 0.9 km
  • Jet d'Eau Fountain - 16 min walk - 1.3 km

Getting around

  • Geneva International Airport (GVA) - 19 min drive
  • Geneva (ZHT-Geneva Railway Station) - 3 min walk
  • Geneva Station - 4 min walk
  • Geneve-Secheron Station - 22 min walk
  • Cornavin Tram Stop - 3 min walk
  • Coutance Tram Stop - 5 min walk
  • Mole Tram Stop - 5 min walk

Restaurants

  • ‪Parfums de Beyrouth - ‬1 min walk
  • ‪Saj Eat - ‬1 min walk
  • ‪Au Petit Chalet - Restaurant à Genève - ‬1 min walk
  • ‪KFC - ‬1 min walk
  • ‪Boky Restaurant - ‬1 min walk

About this property

Hôtel des Alpes

When you stay at Hôtel des Alpes, you'll be within a 10-minute drive of United Nations European Headquarters and CERN. Fellow travelers love the helpful staff. Public transportation is just a short walk: Cornavin Tram Stop is 3 minutes and Coutance Tram Stop is 5 minutes.

At a glance

DONE

Hotel size

    • 28 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hour offsite parking within 820 ft (CHF 24 per day)

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free bicycle rentals

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.75 per person, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Parking

  • Parking is available nearby and costs CHF 24 per day (820 ft away; open 24 hours)

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Property Registration Number CHE/111.782.382

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Alpes Geneva
Alpes Geneva
Hotel Des Alpes Hotel
Hotel Des Alpes Geneva
Hotel Des Alpes Hotel Geneva

Frequently asked questions

Does Hôtel des Alpes offer free cancellation for a full refund?

Yes, Hôtel des Alpes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hôtel des Alpes?

Yes, dogs are welcome. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times at Hôtel des Alpes?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hôtel des Alpes?

No, this hotel doesn't have a casino, but Casino d'Annemasse (11-min drive) and Domaine de Divonne Casino (18-min drive) are both nearby.

What is there to do at Hôtel des Alpes and nearby?

Have fun during the warmer months with activities such as cycling.

What's the area around Hôtel des Alpes like?

Hôtel des Alpes is in Geneva City Centre, a short 3-minute walk from Cornavin Tram Stop and 8 minutes' walk from Mont Blanc Bridge.

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Reviews

Hôtel des Alpes Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast was described as great, wonderful, and nice with a good selection. (6 reviews)
  • The property is located near many restaurants and dining options within walking distance. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Train station
Location
Restaurant
Breakfast
Air conditioning
Lake
Trip
Value

Reviews

10/10 Exceptional

Clean, comfortable, pretty helpful staff, amazing location
Kristin, 1-night trip

10/10 Exceptional

Great place to stay

This hotel is perfectly situated in Geneva. Just down the road from the train station & within walking distance of the lake. The rooms are big & well provided for. I recommend this hotel.
David, 2-night trip

10/10 Exceptional

All okay.
Catherine, 6-night trip

6/10 Good

Only stated briefly for stopover . Fridge and reading light by bed didn’t work. Air conditioning was good and bed was comfortable
Julie, 1-night trip

8/10 Very good

The breakfast was originally included in the bookings I made. But at the property they said there is no breakfast included after we ate the breakfast, they were rude. When we checked in they said breakfast included for all 3 bookings
Gopinath, 2-night trip

10/10 Exceptional

Love the beds and shower

Loved the room just as pictured we stayed on a triple room. It was extremely clean, shower was great, beds extremely comfortable
Blanca, 1-night trip

10/10 Exceptional

Good location. Parking garage close by. Staff was friendly and helpful. Our room was clean .
Debbie, 3-night trip

8/10 Very good

Staff was very friendly and helpful. Euro Breakfast was wonderful!
Nan, 1-night trip

8/10 Very good

Smaller rooms, yet compact. Lovely staff.
Beniamina, 3-night trip

6/10 Good

Air conditioner rattled so loud that we barely slept. Great location & staff were very nice.
Patricia, 1-night trip

8/10 Very good

Small but comfortable hotel.

We came to see the grand continental city. We had 3 adult family members and so chose the hotel for the loft arrangement and it’s proximity to the train station and the lake. The staff was very helpful, the breakfast was great, and the room was small but comfortable. We were very happy with it.
Catherine, 2-night trip

8/10 Very good

Super location, two minutes from the station, continue another three to the lake. Wonderful staff, clean, airy, modern. Very large room for what I paid. Only downside being that I had a (locked, obviously) connecting door to the next room that wasn't particularly soundproofed. Otherwise all very good.
Karl, 3-night trip

10/10 Exceptional

X
Alain, 2-night trip

8/10 Very good

Very nice all around, my second time staying here and would stay again. Air conditioning kept breaking but maybe because of extreme heat. It soils be a nice touch to put an adaptor in the room for international plugs….
Kelly, 3-night trip

6/10 Good

A very average hotel that needs room improvements.

I was allocated a room where the toilet seat was dislodged and the blind was broken. I was told the hotel was full but eventually manged to find me another room. Cleanliness is average and aircon units in the room are not effective. The tea, coffee and water in the lobby are a nice touch.
3-night trip

8/10 Very good

Arranged and confirmed with the Front desk the night before a late checkout 1pm instead of 12noon. 12:15p the front desk call to say checkout was at 12:00 noon. I told him that we had arranged a late checkout, was told it was impossible. We were already packing so we rushed to get out. When we got down to check out the clerk said if we wanted to, we could go back up to the room until 1pm.
OSMOND, 2-night trip

6/10 Good

The room was very hot and A/C was not working well. When we opened our window for some air, literally hundreds of flies came into the room. This was our only real issue. The hotel was beautiful and the area was very cool to explore.
David, 1-night trip

6/10 Good

Ok but not great. Pictures are a bit deceiving!

Room is very basic, more like a motel. AC in the room was not working and told the receptionist a few times and they seen very surprised, and claimed that it should work. And said they will look at it when we explored the city. And of course they didn’t fix it. Room is very hot and can’t open the window to sleep as too much noises plus very closed to the train station. The bathroom has lots of mold on the ceiling. The only pro thing is you can have unlimited coffees and teas at the restaurant and sit.
Mei, 1-night trip

2/10 Poor

Unfortunately, my experience here was far from satisfactory due to serious safety concerns that made it impossible for me to stay. Upon arriving at the hotel just after midnight, we were yelled at by individuals loitering outside the premises. This was the first indication that the area surrounding the hotel was very unsafe. Upon checking into our room, we discovered that the safety lock was broken. Concerned for our security, I went downstairs to inform the staff and request a room change. To my surprise, the receptionist informed me that all the rooms in the hotel had their locks removed, a baffling and unacceptable practice that raised serious red flags regarding the safety and security of guests. Despite my insistence on the necessity of a secure accommodation, the staff seemed indifferent to our concerns, offering no viable solutions or assurances of safety. This utter lack of regard for guest safety is very concerning. Faced with such disregard for basic safety measures, we made the difficult decision to leave the hotel immediately, despite having already paid in full for our stay. The experience left us feeling vulnerable and exposed, and we were forced to seek alternative accommodations at great inconvenience and expense. I urge management to address these issues promptly and implement measures to ensure the safety and well-being of all guests.
Cherry, 1-night trip

6/10 Good

Quarto sem ar condicionado. Tem que abrir a janela para conseguir dormir, pois fica muito quente. O frigobar, do lado da cama, passa a noite fazendo um barulho estranho. A equipe é simpática e prestativa. O café da manhã é no outro hotel, atravessando a rua; o que não é problema. Não tem recepção 14 horas.
Jose Tarcísio, 3-night trip

8/10 Very good

Boa estadia

O hotel é muito bem localizado, fiz quase tudo a pé e ainda economizei no transporte ao aeroporto pela estação de trem ser a poucos metros. Café da manhã de qualidade mas ao estilo europeu (pouca variedade e pouca quantidade). O quarto tinha uma vista horrorosa, não dava nem para abrir a persiana e o Chão estava manchado. Chuveiro excelente.
Manoella, 4-night trip

10/10 Exceptional

Loved this place.

This place was perfect. Perfectly located. Very quiet too. The desk attendants were supper friendly. Geneva is a very nice place to visit. We took day trips to chamonix and annecy. The bus station is about 2 blocks away. The train station is 2 blocks the other way.
Gayelynn, 3-night trip

8/10 Very good

Buona scelta.

Sono restato a Ginevra per colpa di un volo cancellato, ho scelto questo hotel e mi sono trovato molto bene per via della silenziosità della stanza e della posizione vicina al lago. Inoltre il check out è alle 12, per cui ho potuto prendermi del tempo per fare una passeggiata e comodamente rientrare in stanza per un po’
Giampaolo, 1-night trip

10/10 Exceptional

It was perfect
William, 1-night trip

10/10 Exceptional

Gabby and staff were courteous and helpful !
Helen, 4-night trip