Hotel room has no real window to the outside
The music from the bar downstairs was blasting late into the night preventing us to sleep
Very expensive hotel for such a low quality
At least either reduce your prices or offer a better service for such a cost
真实旅客
1 晚商务旅行
10/10
Johan
4 晚行程
4/10
Allison
5 晚行程
10/10
Leonardo
3 晚行程
10/10
Samarjit
1 晚行程
10/10
Aaron
2 晚行程
10/10
Jason
2 晚行程
10/10
Great hotel. Very clean and safe. Staff is amazing, very attentive, super helpful and accommodating. Shout out to Travis (Concierge) for all his help in celebrating my birthday. You did an amazing job!
Definitely would stay here for every trip to NYC!
Claudia
3 晚家庭旅行
10/10
Absolutely beautiful hotel in the best location in Soho! Excellent customer service, our room was well sized with beautiful views and all the amenities were there. Restaurant was amazing!
Amy
4 晚家庭旅行
10/10
Polina
1 晚行程
2/10
Molly
2 晚行程
10/10
Great stay
Amazing location
Brittany
2 晚行程
10/10
真实旅客
1 晚商务旅行
6/10
Sophi
1 晚行程
10/10
Nick
1 晚行程
10/10
Katherine
1 晚行程
6/10
Helen
1 晚行程
10/10
Top-Hotel an Top-Lage!
Stefan
8 晚行程
10/10
Incredible stay at The Mercer. We loved the super large rooms and customer service was top notch. Would not hesitate to recommend or stay again.
Brooke
3 晚行程
8/10
Kenneth
5 晚行程
8/10
The hallway is much too dark. Rooms are kind of stark.Could use some bright artwork.
Kenneth
10/10
The hotel is beautiful, and the staff provides excellent service. It is situated on a lovely street.