My initial room reeked of a mix of mildew, Cuban cigars, and must. What’s more, the shower stall had a family of roaches convened around the floor drain. I took pictures and presented them to the front desk staff expeditiously. Immediately, the front desk personnel were apologetic, sympathetic to my plight, and responsive to my request for a room change. They obliged me and upgraded me room into a room on the 400-level, almost as if they had a standard procedure for these types of complaints. Nevertheless, the upgraded room was a noticeable improvement on the first room. No roaches, no smell, no noteworthy issues. Wish I could have gotten the upgraded room on the 400 level as my original room…this review would have been different. But nonetheless, here we are. Not a terrible motel, but unlikely to return. The staff is great, but the condition in some of the rooms needs work.