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Grand Mercure Ise-shima Resort & Spa

4.0 star property
Hotel with 2 bars/lounges, near Shima Spain Village

Choose dates to view prices

Grand Mercure Ise-shima Resort & Spa puts you within a 10-minute drive of Shima Spain Village and Ago Bay. You can splash around at the seasonal outdoor pool, visit the restaurant for a bite to eat, or unwind with a drink at one of the 2 bars/lounges. Also, this hotel is within a short drive of Yokoyama Observatory.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour front desk
  • Vending machine
  • Banquet hall

Feel at home (6)

  • Children's pool
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is CNY419
CNY520 total
Jun 18 - Jun 19

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain View

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain View

7.6 out of 10
Good
(12 reviews)
  • Mountain view
  • 33 sq m
  • Sleeps 7
  • 4 Twin Futons
  • Free WiFi

View all photos for Classic Room, Japanese style, 4 futon beds, Oceanview

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Oceanview

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 36 sq m
  • Sleeps 7
  • 4 Twin Futons
  • Free WiFi

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room with 2 single beds and 1 sofa bed, Mountain view

8.0 out of 10
Very good
(25 reviews)
  • Mountain view
  • 36 sq m
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Japanese Modern Room, 2 Single Beds and 3 Futon Bed, Ocean/Sea view

Japanese Modern Room, 2 Single Beds and 3 Futon Bed, Ocean/Sea view | In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Modern Room, 2 Single Beds and 3 Futon Bed, Ocean/Sea view

7.8 out of 10
Good
(8 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

  • Sea view
  • 36 sq m
  • Sleeps 7
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view | In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room with 2 single beds and 2 extra beds, Mountain view

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 33 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds
  • Free WiFi

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • Sea view
  • 36 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds
  • Free WiFi

View all photos for Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

  • Mountain view
  • 72 sq m
  • Sleeps 9
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Sea View (Hollywood Twin)

Classic Room, 2 Twin Beds, Sea View (Hollywood Twin) | In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Sea View (Hollywood Twin)

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

Classic Room, Multiple Beds, Mountain View (Hollywood Twin) | In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, Multiple Beds, Sea View (Japanese Western Style)

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Multiple Beds, Sea View (Japanese Western Style)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 8
  • 4 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Sea View (High Floor)

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Sea View (High Floor)

  • Sleeps 8
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 3 Twin Beds, Non Smoking, Mountain View (High Floor)

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room, 3 Twin Beds, Non Smoking, Mountain View (High Floor)

  • Sleeps 8
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Room, 3 Twin Beds, Non Smoking, Ocean View (High Floor)

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room, 3 Twin Beds, Non Smoking, Ocean View (High Floor)

  • Sleeps 8
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, Multiple Beds, Sea View

Deluxe Suite, Multiple Beds, Sea View | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Sea View

  • Sleeps 9
  • 4 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Suite, Multiple Beds

  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Mountain View

Classic Room, 2 Twin Beds, Mountain View | In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Mountain View

  • Sleeps 8
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Superior Room, 3 Single Beds (Hollywood Twin), 1 Trundle Bed

Family Superior Room, 3 Single Beds (Hollywood Twin), 1 Trundle Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Family Superior Room, 3 Single Beds (Hollywood Twin), 1 Trundle Bed

  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Suite, Multiple Beds, Mountain View

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Suite, Multiple Beds, Mountain View

  • Sleeps 9
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Map
939-6 Aza-Kasatori, Matoya, Isobe-cho, Shima, Mie-ken, 517-0295

What's nearby

  • Ise-Shima National Park - 1 min walk - 0.0 km
  • Matoya Bay Bridge - 7 min walk - 0.7 km
  • Shima Spain Village - 3 min drive - 1.7 km
  • Ise Grand Shrine, Inner Shrine - 42 min drive - 27.9 km
  • Goza Shirahama Beach - 51 min drive - 32.0 km

Getting around

  • Chubu Centrair Intl. Airport (NGO) - 148 min drive
  • Ugata Station - 11 min drive
  • Toba Station - 32 min drive
  • Futaminoura station - 36 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪レストラン エルパティオ - ‬4 min drive
  • ‪レストラン アルハンブラ - ‬5 min drive
  • ‪チュロス専門店 チュレリア - ‬5 min drive
  • ‪カフェ ミカサ - ‬4 min drive
  • ‪丸勢水産直営店 地魚三昧まるせい - ‬17 min drive

About this property

Grand Mercure Ise-shima Resort & Spa

Grand Mercure Ise-shima Resort & Spa puts you within a 10-minute drive of Shima Spain Village and Ago Bay. You can splash around at the seasonal outdoor pool, visit the restaurant for a bite to eat, or unwind with a drink at one of the 2 bars/lounges. Also, this hotel is within a short drive of Yokoyama Observatory.

All inclusive

All-inclusive room rates at Grand Mercure Ise-shima Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 372 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Free train station shuttle from 3:00 PM to 5:30 PM
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 bars/lounges
  • Restaurant

Traveling with children

  • Children's pool
  • Changing table

What to do

  • Hot springs
  • Shopping

Services

  • 24-hour front desk

Facilities

  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Accessible train station shuttle
  • Wheelchairs available on site
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

ビュッフェ会場「DINING -Le Sensor - Onsite buffet restaurant.
THE LOUNGE - Onsite lobby lounge. Open daily.
ONSEN LOUNGE - Onsite lobby lounge. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3800 per person

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to August

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Ise-Shima Royal Hotel

Ise-Shima Royal

Hotel Resorts ISE-SHIMA

Resorts ISE-SHIMA

Ise Shima Royal Hotel

Hotel Resorts ISE SHIMA

Mercure Ise Shima & Spa Shima

Grand Mercure Ise shima Resort Spa

Grand Mercure Ise-shima Resort & Spa Hotel

Grand Mercure Ise-shima Resort & Spa Shima

Grand Mercure Ise-shima Resort & Spa Hotel Shima

Frequently asked questions

Does Grand Mercure Ise-shima Resort & Spa offer free cancellation for a full refund?

Yes, Grand Mercure Ise-shima Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Mercure Ise-shima Resort & Spa?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Grand Mercure Ise-shima Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Mercure Ise-shima Resort & Spa?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Grand Mercure Ise-shima Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Grand Mercure Ise-shima Resort & Spa and nearby?

Onsite recreation at Grand Mercure Ise-shima Resort & Spa includes hot springs. Enjoy amenities like 2 bars and a seasonal outdoor pool.

Are there restaurants at or near Grand Mercure Ise-shima Resort & Spa?

Yes, there's an onsite restaurant, ビュッフェ会場「DINING -Le Sensor.

What's the area around Grand Mercure Ise-shima Resort & Spa like?

Grand Mercure Ise-shima Resort & Spa is a short 19-minute walk from Shima Spain Village and 6 minutes' walk from Matoya Bay Bridge.

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Reviews

Grand Mercure Ise-shima Resort & Spa Reviews

7.4

Good

8.0

Cleanliness

7.0

Location

7.6

Staff & service

7.2

Property conditions & facilities

Reviews

Verified

8/10 Very good

Very pleasant stay. Food options clearly geared toward the domestic traveler but, if you're planning to stay here to visit Spain Village or Ise Shrine, it's perfectly fine.
Daren, 2-night trip
Verified

10/10 Exceptional

The hotel was exquisite! Comfortable beds and modern decor. Extremely comfortable. We got breakfast with our stay and we're so glad we did. What an amazing spread! The only thing lacking was juice. Highly recommended!
Eleazar, 1-night trip
Verified

8/10 Very good

Nice view
Yuki, 1-night trip
Verified

8/10 Very good

* Our room was spacious and comfortable, 😊but badly lit. 🙄 There were only a few spotlights which left parts of the room, notably the area in front of the window, in darkness once the sun had set. 🌇 * There was no milk or cream in the room for our coffee and tea. But a member of of the reception staff provided a small jug of milk. At breakfast, we got more milk in a paper cup. * The temperature in the room was good, so we didn't need to use the air conditioner. However, the large mirror in the bathroom was not heated, so it misted up after a shower, and we couldn't use it until the mist had cleared. 💨 * We were pleasantly surprised to discover that the stay was "all inclusive". This meant that we could enjoy beer or wine or spirits (such as high-quality, Japanese whisky, choya, gin etc) with our meal. These were also freely available in the afternoon and evening in the lounge. 🍷 * The food was good, with a big selection. 🍲But, unlike some other hotels, there was no "dish of the day"; the food offered was always the same. Also, we were disappointed that there was no tempura.🍤 I enjoyed the soft ice cream, which was even available at breakfast! 🍦🍨 * Check-in was easy as the man doing it spoke very good English. There were 5 desks open when we arrived at about 3pm, so hardly any waiting at all! 😊 * However, there only 3 lifts (elevators) and at peak times the queues were long. 😒 * There was nothing to do outside the hotel unless you had a car. We knew this, so OK.
Stephen, 4-night trip
Verified

10/10 Exceptional

We could stay very comfortable:) will choose this hotel again.
Oya, 1-night trip
Verified

8/10 Very good

Good location

It’s convenient to stay here near train station and it’s walking distance to the main street to hang.
2-night trip
Verified

8/10 Very good

ビュッフェの料理がどれも美味しかったです！ただエレベーターが３台しかなく、すごく待ったりしたのが残念でした。 子供たちもまた泊まりたいと話していました
NAOMI, 1-night trip
Verified

8/10 Very good

駐車場も広く、施設もとても綺麗でした。 ただ、エレベーターがどこの階に居るのか分からず結構待ちました。宿泊したフロアが5階だったこともあり、チェックアウト時ロビーへ降りる際に全然エレベーターに乗れず、スーツケースを2つ持って階段で降りる羽目になりました。
TOMOYUKI, 1-night trip
Verified

10/10 Exceptional

温泉、オールインクルーシブ、めちゃ良かった
Nakatsukasa, 1-night trip
Verified

4/10 Fair

バイキングがもひとつだった
kouichi, 1-night trip
Verified

6/10 Good

２回目の宿泊でした。 しゃぶしゃぶを楽しみにしていたので、牛鍋になっていて残念でした。刺身は美味しかったです。ラウンジは混むので二つとも空けておいてもらえると嬉しいです。
Chiharu, 1-night trip
Verified

8/10 Very good

ゆっくりと余裕のあるお部屋やお風呂　ラウンジが開放されてたのも良かったです
Yukako, 1-night trip
Verified

2/10 Poor

まず、３時からチェックイン開始で１６時頃着いたら長蛇の列でした。なのに受付３人での対応でした。建物が元々古いから仕方ないのですが、エレベーターが3機しかなく非常に遅い。他の利用客も言っていた。特に食事時、チェックインアウト時はかなり待たされる。バイキングが自慢との事だったが、特に美味しいと思える物が何もなかった。食事会場の席が少ないのと、飲み放題で近くに座れた人が食べ終わっても飲みながらいつまでもいるので隣の会場か通路しか空いてない。部屋のテレビがwifiに繋がっていないので今時YouTubeが見れない。部屋にある水のボトルは蓋閉めても注ぐ時結構漏れる。浴場もたいした事ない。 唯一良かったのは、オールインクルーシブなのでチェックインできるまで子供達は飲み物飲んだりラムネなどのお菓子つまみながら待っていられる所とアルコール飲み放題な所。 結構遠かったのにこのクオリティなのでもう行かない。
Kaori, 1-night trip
Verified

8/10 Very good

大浴場の係の方の感じが良かったです
MIYOKO, 1-night trip
Verified

2/10 Poor

初めての旅行で楽しみにしてましたが、フリードリンク、アルコール飲み放題わいつでもありがたいけど食事の時に席を取るのに大変でしかも客がいすぎてとにかくうるさいし、松阪牛だけ長蛇の列。鯛の刺身なんて薄くイカみたいに小さくパサパサで最悪。温泉わ内風呂わぬるくみんな露天風呂に入るなり暖かい〜内風呂ぬるかったって言ってる人が多く私も同感でした。 朝食バイキングわ比較的人も少なく 食べ物わぼちぼちあったけど 和食わ充実してたかなと思います。 あとアメニティが人数分なかった、歯ブラシわあってもカミソリとくしわ一個しかなかったのわ困った。あと部屋が暗すぎ
i, 1-night trip
Verified

4/10 Fair

客室、設備等はよかったですが、夕方のブッフェは最悪でした。牛鍋がほしくで並んでいるのに、牛鍋のところから割込が多数。 口論になるし、後ろに並んでいる方からは不満の声が。 スタッフの方も忙しいと思いますが、並び方については早急に考えた方が良いと思います。混みすぎです。 2度と食事会場には行きたくないです。
??, 2-night trip
Verified

8/10 Very good

客室は広々として過ごしやすかった。ユニットバスは古さはあるものの清潔感はありました。
Nagahisa, 1-night trip
Verified

10/10 Exceptional

エレベーター混雑がすごかった
SATOMI, 1-night trip
Verified

8/10 Very good

非常に混んでいましたが、食事や部屋は満足でした。
TAKEHITO, 1-night trip
Verified

10/10 Exceptional

最高のコスパです 伊勢志摩行く時は必ず泊まりたいです
モーター, 1-night trip
Verified

8/10 Very good

スタッフの対応はとても良かったです。特別何かというわけでもなく満足のいく1泊でした。また，次回も泊まりに行きたいと思います。 酒好きの友人はとても感激しておりました。
Shoichi, 1-night trip
Verified

6/10 Good

チェックインから夕食、朝食からチェックアウト時のエレベーターの混雑を緩和して欲しい。エレベーターが到着しても乗れない事が多々ありました。 食事のメニューの多さは嬉しかったです。
Takuya, 1-night trip
Verified

8/10 Very good

食事が本当に種類豊富で素晴らしかったのですが、夕食で子供がケチャップを欲しがったのでスタッフの方に聞きましたが、無いと言われ出してもらえませんでした。朝食ではケチャップたくさんあったんですが。。。 子供はケチャップ欲しがる子が多いと思うので、お願いしたら出して欲しかったです。
mika, 1-night trip
Verified

8/10 Very good

食事が素晴らしかった。他のホテルでは見ないような食品が多く並んでおり、見た目でも味でも楽しめた。
8階、客室からの写真
Gaito, 1-night trip
Verified

8/10 Very good

オールインクルーシブを満喫させて頂きました。ラウンジ及び夕食時にお酒を頂き、少し飲みすぎました。エレベーターの待ち時間が長いのを除けば、コスパ最強です。
Tadashi, 1-night trip