The hotel is in a super convenient location: restaurants, gift stores, and entertainment are all within walking distance. The employees were very professional and nice. They were all smiling which automatically sets a friendly tone. The rooms are decorated nicely. The room was odor free. I felt safe and the parking is free. I only had two things that weren’t quite 5-star in my opinion; the hot water came on the first night but the next morning, I stood at the foot of the shower for 4 minutes and it never got hot. It was barely lukewarm and I couldn’t take a shower. Luckily we were checking out that day so I knew I could take a shower once I got home. I’m assuming the plumbing is old since it’s a beautiful historic building. The only other thing I would change would be the bed. It was a spring mattress and it squeaked and was a little uncomfortable but that’s just me. You may like spring mattresses. I personally like a soft plush memory foam so that one is just personal preference and not necessarily a bad thing. The free breakfast was just fine: waffles, bagels, oatmeal, fruit, milk, orange juice and microwaveable sausage croissants. Plenty to eat.