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Hotel Kokusai 21 Nagano

3.5 star property
Hotel with 4 restaurants, near Zenko-ji Temple

Choose dates to view prices

In the heart of Nagano, Hotel Kokusai 21 is a tranquil retreat with multiple dining options at its four on-site restaurants. Discover a convenient stay with free in-room WiFi, coffee shop/cafe and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Laundry facilities
  • 24/7 front desk
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Conference center
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Premium bedding
The current price is CNY634
CNY767 total
Jul 1 - Jul 2

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room, Non-Smoking, South Wing

Single Room, Non-Smoking, South Wing | Premium bedding, desk, soundproofing, free WiFi

Single Room, Non-Smoking, South Wing

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Double Room, Non-Smoking, South Wing

Premium bedding, desk, soundproofing, free WiFi

Double Room, Non-Smoking, South Wing

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non-Smoking, South Wing

Premium bedding, desk, soundproofing, free WiFi

Twin Room, Non-Smoking, South Wing

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Map
Agata 576, Nagano, Nagano-ken, 380-0838

What's nearby

  • Kitano Cultural Center - 4 min walk - 0.4 km
  • Gondo Shopping Street - 6 min walk - 0.5 km
  • Nio-mon Gate - 12 min walk - 1.1 km
  • Zenko-ji Temple - 17 min walk - 1.4 km
  • Nagano Prefectural Shinano Art Museum - 18 min walk - 1.6 km

Getting around

  • Haneda Airport (HND) - 117.5 miles/189.1 km
  • Nagano (QNG) - 16 min walk
  • Zenkojishita Station - 17 min walk
  • Myokokogen Station - 29 min drive
  • Nagano Station - 16 min walk

Restaurants

  • ‪花梨 - ‬2 min walk
  • ‪ドーノドーノ (Trattoria del cafe Italiano DONO DONO) - ‬2 min walk
  • ‪つかさ - ‬2 min walk
  • ‪手打ちそば屋 かんだた - ‬8 min walk
  • ‪長野県庁食堂 - ‬7 min walk

About this property

Hotel Kokusai 21 Nagano

  • Hotel Kokusai 21 Nagano puts you just a 5-minute drive from Zenko-ji Temple. Free perks include WiFi and wired internet. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 148 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (JPY 1000 per stay; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 4 restaurants
  • Coffee shop
  • Shared microwave

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Thin carpet in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 per person

Parking

  • Uncovered self parking costs JPY 1000 per stay with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hotel Kokusai 21
Kokusai 21
Kokusai 21 Hotel
Kokusai 21 Hotel Nagano
Kokusai 21 Nagano
Hotel Kokusai 21 Nagano
Hotel Kokusai 21 Nagano Hotel
Hotel Kokusai 21 Nagano Nagano
Hotel Kokusai 21 Nagano Hotel Nagano

Frequently asked questions

Does Hotel Kokusai 21 Nagano offer free cancellation for a full refund?

Yes, Hotel Kokusai 21 Nagano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Kokusai 21 Nagano?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Kokusai 21 Nagano?

Yes. Self parking costs JPY 1000 per stay. Parking spots may be limited. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Hotel Kokusai 21 Nagano?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

Are there restaurants at or near Hotel Kokusai 21 Nagano?

Yes, there are 4 onsite restaurants.

What's the area around Hotel Kokusai 21 Nagano like?

Hotel Kokusai 21 Nagano is a short 16-minute walk from Zenko-ji Temple and 19 minutes' walk from Nagano Prefectural Shinano Art Museum.

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Reviews

Hotel Kokusai 21 Nagano Reviews

8.8

Excellent

8.8

Cleanliness

7.6

Location

8.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was compact but tasty with a variety of options including local specialties. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Comfortable and clean room; great staff, breakfast and location
Eduardo, 1-night trip
Verified

10/10 Exceptional

The room was great. Staff friendly and the self wash laundry machine provided at a small cost.
Richard, 2-night trip
Verified

10/10 Exceptional

Staff was very helpful at securing restaurant reservations.
Jacques, 2-night trip
Verified

10/10 Exceptional

Excellent room amenities and room size. Very convenient shuttle bus service. Extremely helpful hotel staff made our stay hassle free.
Nischal, 1-night trip
Verified

10/10 Exceptional

Big rooms, convenient location, helpful staff
Anthony, 2-night trip
Verified

8/10 Very good

Staff were very helpful and efficient at check in and check out.
Richard, 1-night trip
Verified

10/10 Exceptional

Affordable, nice breakfast and comfy beds
drew, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel, well appointed, friendly staff, good rooms and easy parking
Rechelle, 1-night trip
Verified

10/10 Exceptional

Great town. Great hotel with spacious room.
John, 2-night trip
Verified

8/10 Very good

Nice hotel in good location

Nice hotel. Good location, lots to see in the area. Spacious room, cleaned daily. Very good amenities.
Matthew, 4-night trip
Verified

10/10 Exceptional

Hotel Kokusai 21

Our stay at Kokusai 21 was great. The staff are helpfull and accomadating. The premises is immaculately kept, Location is walking distance to Zenkoji temple and a short bus trip to Nagano station ,
Paul W, 3-night trip
Verified

10/10 Exceptional

traditional. staff very helpful and friendly. great accommodation and facilities. handy to all the main shopping areas and transport.
daniel, 2-night trip
Verified

10/10 Exceptional

My family and I really enjoyed our stay at Hotel Kokusai 21. It's a nice and big hotel and the staff were all very kind. The rooms were spacious and clean. They also offer a breakfast buffet for a fee and it's really amazing. It's not easy to find a place to eat in the morning, so having a breakfast buffet in the hotel was really great and convenient. I definitely recommend staying here if you are in Nagano.
Alaura, 2-night trip
Verified

10/10 Exceptional

Comfortable and quiet. Shuttle bus for convenience. Staff was very accommodating.
Renato, 2-night trip
Verified

10/10 Exceptional

Excellent front desk staff. They were patient in answering our questions about shuttle and train schedules. Our baggage was waiting in our room using a transfer service. Our room was spacious, clean and very comfortable. I highly recommend this hotel.
Kim, 2-night trip
Verified

10/10 Exceptional

Really nice hotel, all facilities and friedly staff. T It takes about 21 min to walk to the hotel from Nagano station, which we did few times. But there is also free shuttle bus, which runs regularly and trip takes 8 min. Great hotel to explore Nagano and surrounding areas
Gennadi, 2-night trip
Verified

10/10 Exceptional

The hotel has a shuttle from the train station to the hotel. Also, Mai, manager, resolved any issues we had quickly and professionally. The room was spacious and the location is close to the temple, restaurants and shops.
Jose, 2-night trip
Verified

10/10 Exceptional

For North American travellers, this hotel is much better than its rating on this site. My partner and I were in an executive level suite and I suspect that it was used for VIPs during the 1998 Olympics. Very spacious, comfortable, soaker tub and separate shower. Walking distance to restaurants, 5 minute drive to Nagano station (hotel offers free shuttle), and close to Zenkoji (temple). Beautiful property, excellent staff. Highly recommended.
2-night trip
Verified

6/10 Good

Big and clean room

We booked a studio suite room and the room was huge. Big vanity top with big shower area with a TV facing the bath tub so you can watch TV while you soak in the tub. Location is about 15mins walk from the shopping street and train station. Had an unpleasant encounter with a front desk lady staff when we requested for an hour extension to the check out time. I totally understand if it is their hotel's policy that no extension is allowed but it was the way she replied which I feel it's abit hostile. This same staff also doesn't greet hotel guest and we noticed she will avoid eye contact with guests. On the other hand, another lady front desk staff was very helpful when we enquired about a day trip and she ran after us as we were walking away after she realized she gave us the wrong info. The male front desk staff was also very polite and helpful.
Susan, 2-night trip
Verified

10/10 Exceptional

Two adults two teens stayed in a Quad room (2 singles 2 rollaway beds) in Jan 2025 for 5 nights and separate corner sofa. The hotel is huge with different wings so need to get your bearings. Nagano was our base for day trips to snow monkeys, Matsumoto, and to ski. The hotel is older (winter Olympics HQ) but was generally well maintained. Front desk staff were amazing, they had limited English but used a translator, and so friendly every time we passed and so helpful booking restaurants and forwarding luggage (note cash only and this hotel will only forward to a hotel, not the airport). We had breakfast every day which was compact but tasty (Nagano apple juice and apple jam are delicious). We had Italian in the hotel our first night, it was ok and convenient. The top floor bar had a pretty night view, fixed price for a small but well stocked self serve bar and packaged snacks. The hotel free shuttle to/from the station is convenient, but for early or late trips we just got a taxi for Y1,000. Ten minutes pleasant walk to the shopping street leading to the temple. There are only two washing machines and dryers in the hotel so they got very busy but were really useful (coins required, no coin machine but desk staff happy to change). I was initially unsure about this hotel and staying 5 nights but we really enjoyed it and would happily go back.
Sarah, 5-night trip
Verified

10/10 Exceptional

Great hotel
SANTIAGO, 2-night trip
Verified

10/10 Exceptional

Everything was great!
Lora, 3-night trip
Verified

4/10 Fair

Hotel in need of renovation. Rooms are outdated.
Robert, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel
Danielle, 1-night trip
Verified

10/10 Exceptional

Staff went out of its way to help as we had some problem with room heating
KIM BENG, 2-night trip