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Hotel Carlota

3.5 star property
Boutique hotel with outdoor pool, near Paseo de la Reforma

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Photo gallery for Hotel Carlota

Exterior
Premium Room | 1 bedroom, premium bedding, in-room safe, laptop workspace
Breakfast, lunch, dinner served; local cuisine
1 bedroom, premium bedding, in-room safe, laptop workspace
Reception
Located near Paseo de la Reforma, Hotel Carlota offers a boutique retreat with an outdoor pool and on-site shopping. Enjoy the convenience of free in-room WiFi, dry cleaning/laundry services, a library, and helpful staff highly praised by guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Air conditioning
  • Pet friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Room service
  • Room service
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Library

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Cable channels
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Cable channels
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, laptop workspace

Premium Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Cable channels
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Galeria Plaza Reforma

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 2,725 reviews
The price is CNY951
CNY1,137 total
includes taxes & fees
Jul 11 - Jul 12
Galeria Plaza Reforma
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About the neighborhood

Map
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Reforma 222 - 3 min walk - 0.3 km
  • U.S. Embassy - 7 min walk - 0.6 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • Monument to the Revolution - 15 min walk - 1.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 27 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 52 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 67 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Mexico City Buenavista Station - 9 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • San Cosme Station - 17 min walk
  • Cuauhtemoc Station - 19 min walk
  • Insurgentes Station - 19 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Tierra Garat - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪La Provoleta Asador Argentino - ‬2 min walk
  • ‪Mezzo Mezzo - ‬3 min walk
  • ‪Nologo - ‬1 min walk

About this property

Hotel Carlota

Hotel Carlota offers a fantastic location, putting you just a 5-minute walk from Paseo de la Reforma and Reforma 222. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights at this boutique hotel include a poolside bar and a snack bar/deli. Fellow travelers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 35 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only, 2 total, up to 29 lbs per pet)*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Library
  • An outdoor pool

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 per person
  • Airport shuttle service is offered for an extra charge of MXN 1392 per vehicle (roundtrip, maximum occupancy 2)
  • Area shuttle service is offered for an extra charge

Pets

  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 500 per pet, per stay

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City
HELP_OUTLINE

Frequently asked questions

Is there a pool at Hotel Carlota?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Carlota?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 29 lbs per pet. There's a charge of MXN 500 per pet, per stay, and there's also a deposit of MXN 1000 per stay.

Is parking offered on site at Hotel Carlota?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Carlota?

Yes, an airport shuttle is available. The charge is MXN 1392 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Carlota?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Carlota and nearby?

Hotel Carlota has an outdoor pool.

Are there restaurants at or near Hotel Carlota?

Yes, there's an onsite restaurant that offers local cuisine.

What's the area around Hotel Carlota like?

Hotel Carlota is a short 4-minute walk from Paseo de la Reforma and 10 minutes' walk from Angel of Independence Monument.

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Hotel Carlota Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Restaurant
Bathroom
Design
Bed
Trip

Reviews

10/10 Exceptional

Great hotel and super chic

Great hotel, clean, super chic
Nelson, 3-night trip

10/10 Exceptional

Great staff and great location
Efrain, 4-night trip

8/10 Very good

Would stay again

I recently stayed at Hotel Carlota for a weekend trip. The hotel itself is very clean, modern, and rooms are spacious. All the staff members were friendly and helpful!! A plus is hotel parking is free. My only complaint is I got a room facing the street which was very noisy. You could hear neighbors and cars the entire night. However I believe moving rooms could help with this. Overall I would stay again!
2-night trip

8/10 Very good

Great location, very comfortable beds and tasty, popular local cafe. Rooms have small windows onto courtyard and no view.
Scott, 3-night trip

10/10 Exceptional

Thank you for the early check in and the late check out!!!
Antonio, 2-night trip

4/10 Fair

Decent hotel. Room bate and switch.

I recently booked a 4 night stay at Hotel Carlota while traveling with a group of friends. Upon arrival I was informed that the "suite" that I had booked was not the room that I would be getting because the ticket that the hotel had received was for a standard room. We were shown the standard room and it was tiny. I returned to the desk with my hotel.com confirmation which clearly stated "suite" on my confirmation (I believe I initially paid $60 or so per night more for the upgraded room) but was told again that they have me in a standard room. They were happy to "upgrade" me to a suite for an additional amount (around $255 USD for my stay) which I finally gave in on because we had been traveling all day and had dinner plans. No customer service options with hotel.com and no help from the hotel. First time that this has ever happened using hotels.com but it was very obnoxious.
Michael, 4-night trip

10/10 Exceptional

.
Alberto, 1-night trip

10/10 Exceptional

.
Alberto, 1-night trip

10/10 Exceptional

it was great!
andres, 1-night trip

10/10 Exceptional

Very nice place and walking distance to a lot of restaurants and must-see places

8/10 Very good

The property was in a great location with friendly staff. There is a nice pool and restaurant in the property. The facilities however were a little dated, especially the shower heads. Otherwise, it was a pleasant stay.
Yashitha, 3-night trip

10/10 Exceptional

Try the restaurants. They are awesome
Hugo, 1-night trip

10/10 Exceptional

Great
Enrique, 1-night trip

10/10 Exceptional

Clean, helpful employees, great location, amazing interior

10/10 Exceptional

Wonderful hotel with very helpful staff. The room was very large and comfortable. I would definitely stay here again!
Samantha, 1-night trip

10/10 Exceptional

Very nice

Great location and very nice room. The restaurant was very nice and service was awesome!
Rian, 4-night trip

2/10 Poor

Terrible hotel

Terrible experience got charged for soemthing at the mini bar that I didnt get , couldnt get it sorted out with front desk and they were completely useless , ended just paying for it instead of wasting time
Erik, 2-night trip

6/10 Good

I liked the location and design. Bathrooms need to be cleaner and better towels.
Joshua, 4-night trip

10/10 Exceptional

Friendly staff. Well located. I heated the restaurant is amazing but I didn’t get the chance to try it.
Vivien, 1-night trip

10/10 Exceptional

Lovely place to stay! The design is just ver very interesting and the beds were comfortable, the staff helpful and plenty of areas to chill and work! The only thing is that the walls are kinda thin and is easy to hear others! Also there are so many amazing places to eat around the corner, this is definitely one of my favs hotels in Mexico City!
Fernando, 1-night trip

10/10 Exceptional

I'll be back!

The hotel is a beautiful boutique hotel in an amazing location. The restaurant located in the hotel is fantastic. However, the best part of my stay was how attentive the member of staff were.
Luis, 6-night trip

4/10 Fair

WiFi didn’t work in the room and it was very noisy.
leslie, 1-night trip

6/10 Good

Wifi Sucks !!!
Antonio, 1-night trip

8/10 Very good

Nice hotel. Rooms are modern, especially compared to other Mexico city hotels. unfortunately, the property can be very loud at times. Most of the rooms surround the pool-restaurant-bar so it can be loud at times.
Jeremy, 3-night trip

8/10 Very good

I would rate it a 4.5. Not soundproof due to occasional courtyard noise and stairwell vibration noise. Front desk and security were very nice. Security especially friendly. Very cute, trendy boutique hotel with a small pool, bar and restaurant in an excellent convenient location on a nice street. Housekeeper barged in twice in a row without knocking to leave a welcome note, but quickly shut the door and apologized. I had the Do Not Disturb sign up.
Thomas, 2-night trip