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Hotel Carlota

3.5 star property
Boutique hotel with outdoor pool, near Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hotel Carlota

Exterior
Breakfast, lunch, dinner served; local cuisine
Premium Room | 1 bedroom, premium bedding, in-room safe, desk
Reception
1 bedroom, premium bedding, in-room safe, desk
Located near Paseo de la Reforma, Hotel Carlota offers a boutique retreat with an outdoor pool and on-site shopping. Enjoy the convenience of free in-room WiFi, dry cleaning/laundry services, a library, and helpful staff highly praised by guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Room service
  • Room service
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Library

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Yard
  • Daily housekeeping
  • Laundry facilities
The current price is CNY581
CNY694 total
includes taxes & fees
Nov 18 - Nov 19

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

Highlights

Yard
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Yard
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

Highlights

Yard
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool
Galeria Plaza Reforma
  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 3,106 reviews
The price is CNY1,006
CNY1,202 total
includes taxes & fees
Nov 16 - Nov 17
Galeria Plaza Reforma
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About the neighborhood

Map
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.3 km
  • U.S. Embassy - 7 min walk - 0.6 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • Monument to the Revolution - 15 min walk - 1.3 km
  • Palacio de Bellas Artes - 8 min drive - 3.1 km

Getting around

  • Benito Juarez International Airport (MEX) - 27 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 52 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 67 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Mexico City Buenavista Station - 9 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • San Cosme Station - 17 min walk
  • Cuauhtemoc Station - 19 min walk
  • Insurgentes Station - 19 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Tierra Garat - ‬2 min walk
  • ‪Mezzo Mezzo - ‬3 min walk
  • ‪La Provoleta Asador Argentino - ‬2 min walk
  • ‪El Ronquillo - ‬3 min walk
  • ‪Restaurante La Tregua - ‬1 min walk

About this property

Hotel Carlota

Hotel Carlota puts you in a great location, within just a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights at this boutique hotel include a poolside bar and a snack bar/deli. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 29 lbs per pet)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Library
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding

What to enjoy

  • Yard

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 per person
  • Airport shuttle service is offered for an extra charge of MXN 1392 per vehicle (roundtrip, maximum occupancy 2)
  • Area shuttle service is offered for an extra charge

Pets

  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 500 per pet, per stay

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City

Frequently asked questions

Is there a pool at Hotel Carlota?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Carlota?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 29 lbs per pet. There's a charge of MXN 500 per pet, per stay, and there's also a deposit of MXN 1000 per stay.

Is parking offered on site at Hotel Carlota?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Carlota?

Yes, an airport shuttle is available. The charge is MXN 1392 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Carlota?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Carlota and nearby?

Hotel Carlota has an outdoor pool.

Are there restaurants at or near Hotel Carlota?

Yes, there's an onsite restaurant that offers local cuisine.

Does Hotel Carlota have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Hotel Carlota like?

Hotel Carlota is a short 4-minute walk from Paseo de la Reforma and 10 minutes' walk from Angel of Independence Monument.

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Hotel Carlota Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Restaurant
Bathroom
Design
Trip
Bed

Reviews

10/10 Exceptional

Excelente todo
Jimena C, 1-night trip

10/10 Exceptional

Great hotel and super chic

Great hotel, clean, super chic
Nelson, 3-night trip

10/10 Exceptional

Great staff and great location
Efrain, 4-night trip

10/10 Exceptional

Amazing staff

We were only there for about 10 hours bc we were late getting in. My 6 yo was asleep, and they were incredibly kind helping get us parked and our things carried to our room so I didn’t have to wake her. The bed was very comfy too and the room was super dark, which made for a great night sleep. When it was raining the next AM, they pulled the car around for us too so we didn’t have to walk through the rain with our things to get it.
The lobby. We couldn’t swim bc of the rain but my daughter thought it was a very cool pool.
Meredith, 1-night trip

10/10 Exceptional

Wonderful hotel with very helpful staff. The room was very large and comfortable. I would definitely stay here again!
Samantha, 1-night trip

8/10 Very good

So far so great! Property is industrial chic. The pool is strange - it’s in the courtyard in front of the restaurant patio which isn’t appealing and probably why nobody was in it during my stay. Other than that the staff was INCREDIBLE and so kind and accommodating. Shipping is super close across Paseo Reforma. Overall, extremely happy!
Chris, 1-night trip

10/10 Exceptional

.
Alberto, 1-night trip

6/10 Good

the design is very cool. the hotel is very noisy, especially early in the morning. the restaurant starts on their morning routine and you can hear everything
Adriana, 2-night trip

2/10 Poor

This place was ridiculously loud. They actually have ear plugs in the room because of guest complaints. The room was small with a crazy small bathroom. No window. And the loudest place I've ever stayed.
nathan, 2-night trip

8/10 Very good

I would rate it a 4.5. Not soundproof due to occasional courtyard noise and stairwell vibration noise. Front desk and security were very nice. Security especially friendly. Very cute, trendy boutique hotel with a small pool, bar and restaurant in an excellent convenient location on a nice street. Housekeeper barged in twice in a row without knocking to leave a welcome note, but quickly shut the door and apologized. I had the Do Not Disturb sign up.
Thomas, 2-night trip

6/10 Good

Hubo un ruido del aire acondicionado que no me dejó dormir, pedí ayuda y me comentaron que era un extractor encendido en cocina pero que no tenían las llaves de cocina, asi que no pude dormir ese día.
Alejandro, 2-night trip

10/10 Exceptional

Excelente

Excelente
Erick, 1-night trip

10/10 Exceptional

Ya van varias veces que me hospedo en este hotel, me gusta mucho el estilo, que bien creo que no es para todos, el estilo de las habitaciones con sus losas y muros de acabados aparentes, no a todos les gustara, por lo cual tendriam que poner en una balanza, tambien los wcs de las habitaciones son un poco extraños pero bueno hacen perfectamente su funcion, el personal me toco muy amable aunque para mi no es un hotel de descanso, ya que lss habitaciones no aislan completamente el sonido asi que si eres de sueño ligero lo pensaria dos veces, su alberca si bien es espectacular no es muy comoda para nadar ya que es agua fria o al menos las veces que he ido asi esta, la comida en el restaurante no es tampoco nada espectacular y por la zona es entendible su sobre precio, entendible mas no justificable. En fin es un buen hotel y su estilo y diseño es muy unico. Si eres joven y sin hijos creo que es una gran opcion. Pero para una familia o llevar a alguien mayor lo dudaria.
Losa de la recamara
Alonso, 1-night trip

4/10 Fair

Había un evento y no había servicio de restaurante. El ruido era fuerte para los que nos hospedamos.
Norma Angélica, 1-night trip

10/10 Exceptional

Súper bien
Irving, 1-night trip

10/10 Exceptional

Me encantó, excelente lugar.
MICHELLE, 2-night trip

10/10 Exceptional

Overall, great stay. Had an issue with my key card and the staff were very helpful in getting the issue fixed for me. Wish the bathroom was a little cleaner but it wasn’t too bad. Area is very walkable with lots of restaurants and convenience stores nearby. Again the staff were so kind and helpful my entire stay.
Leonardo, 3-night trip

8/10 Very good

Todo en general muy bien, el único detalles es que las paredes/ventanas de las habitaciones no son muy gruesas, por lo que se puede escuchar mucho el ruido del interior del hotel, huéspedes caminando en el pasillo, gente en la alberca/bar, etc.
JORGE, 1-night trip

10/10 Exceptional

Overall this was such a great stay, i will be coming back!
Victor, 1-night trip

8/10 Very good

Nice hotel but every time I stay there’s something wrong with my room, whether the showers broken or this last time our aircon was so loud I could barely sleep! I wasn’t able to turn it off. The pool area is great!
Teu, 1-night trip

10/10 Exceptional

Loved it!!
Rudy, 1-night trip

10/10 Exceptional

Noche tranquila

Me gustó mucho
Isabel, 1-night trip

10/10 Exceptional

Es un hotel excelente, el staff fue muy amigable y servicial, tenia las amenidades necesarias pero el baño no estaba muy limpio que digamos, pero todo lo demas perfecto
Edgar Gaston, 1-night trip

8/10 Very good

Ubicación muy conveniente, silencioso, arquitectura industrial pero cómodo y estético. Personal muy atento y cortés.
Pedro A., 2-night trip

4/10 Fair

Decent hotel. Room bate and switch.

I recently booked a 4 night stay at Hotel Carlota while traveling with a group of friends. Upon arrival I was informed that the "suite" that I had booked was not the room that I would be getting because the ticket that the hotel had received was for a standard room. We were shown the standard room and it was tiny. I returned to the desk with my hotel.com confirmation which clearly stated "suite" on my confirmation (I believe I initially paid $60 or so per night more for the upgraded room) but was told again that they have me in a standard room. They were happy to "upgrade" me to a suite for an additional amount (around $255 USD for my stay) which I finally gave in on because we had been traveling all day and had dinner plans. No customer service options with hotel.com and no help from the hotel. First time that this has ever happened using hotels.com but it was very obnoxious.
Michael, 4-night trip