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Hotel Ex-Hacienda La Pitaya Queretaro

3.0 star property
Apaseo el Grande hotel with spa and outdoor pool

Choose dates to view prices

Hotel Ex-Hacienda La Pitaya Queretaro offers a serene retreat near Schoenstatt Sanctuary. Unwind with hydrotherapy at the onsite spa, indulge in Mexican cuisine at Restaurante Bar La Troje, or relax by the outdoor pool. Enjoy activities like hiking/biking and stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Hot springs
  • Fitness center
  • Sauna
  • Pool bar
  • Room service
  • Conference center
  • 2 meeting rooms
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY723
CNY868 total
includes taxes & fees
May 13 - May 14

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Room

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | In-room safe, blackout drapes, free WiFi, bed sheets

Junior Suite

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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9.2 out of 10, Wonderful, 1,382 reviews
The price is CNY641
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includes taxes & fees
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About the neighborhood

Map
Carretera Libre a Celaya KM 16.5, Villa del Pueblito, Apaseo el Grande, GTO, 76180

What's nearby

  • Balvanera Industrial Park - 15 min drive - 11.7 km
  • HILVANA Shoe & Fashion Outlet - 19 min drive - 21.5 km
  • Galerías Querétaro Shopping Center - 19 min drive - 22.7 km
  • Plaza Santa Maria Bullring - 20 min drive - 23.1 km
  • El Cerrito Archaeological Zone - 21 min drive - 15.1 km

Getting around

  • Queretaro Intl. Airport (QRO) - 48 min drive
  • Bajío Intl. Airport (BJX) - 94 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pasteko La Mina De Los Pastes - ‬11 min drive
  • ‪Casa Balvanera Restaurante - ‬12 min drive
  • ‪El Buen Taco - ‬11 min drive
  • ‪Barbacoa El Magueyal - ‬7 min drive
  • ‪Villa Mexicana - ‬13 min drive

About this property

Hotel Ex-Hacienda La Pitaya Queretaro

Enjoy your visit to Apaseo el Grande with a stay at Hotel Ex-Hacienda La Pitaya Queretaro. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and Mexican cuisine is served at Restaurante Bar La Troje, which is open for lunch and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights.

At a glance

DONE

Hotel size

    • 38 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's games

What to do

  • Hiking/biking trails
  • Hot springs
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Horse riding nearby

Working away

  • 2 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 15
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs on site.

Dining

Restaurante Bar La Troje - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 11:00 PM
  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Spa Rancho Pitaya Marroquin

Hotel Spa Rancho Pitaya

Spa Rancho Pitaya Marroquin

Spa Rancho Pitaya

Hotel Pitaya Apaseo el Grande

Hotel Pitaya

Pitaya Apaseo el Grande

Hotel Spa Rancho la Pitaya

Frequently asked questions

Does Hotel Ex-Hacienda La Pitaya Queretaro offer free cancellation for a full refund?

Yes, Hotel Ex-Hacienda La Pitaya Queretaro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ex-Hacienda La Pitaya Queretaro?

Yes, there's an outdoor pool. Guests have pool access from 9 AM to 11:00 PM.

Are pets allowed at Hotel Ex-Hacienda La Pitaya Queretaro?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Ex-Hacienda La Pitaya Queretaro?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Ex-Hacienda La Pitaya Queretaro?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Ex-Hacienda La Pitaya Queretaro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM.

What is there to do at Hotel Ex-Hacienda La Pitaya Queretaro and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Ex-Hacienda La Pitaya Queretaro also has a sauna, a fitness center, and an arcade, as well as a picnic area, a garden, and access to a nearby health club.

Are there restaurants at or near Hotel Ex-Hacienda La Pitaya Queretaro?

Yes, Restaurante Bar La Troje offers Mexican cuisine.

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Reviews

Hotel Ex-Hacienda La Pitaya Queretaro Reviews

7.4

Good

7.6

Cleanliness

7.4

Location

7.8

Staff & service

6.8

Property conditions & facilities

Reviews

Verified

2/10 Poor

This hotel is poorly maintained. The beds were uncomfortable. Sheets and pillows are old. A couple that stay in this hotel too, found bedbugs. The water had a sewage smell. I do not recommend the stay in this property. Definitely not a 3 star hotel. The location is unsafe.
Fernando, 1-night trip
Verified

8/10 Very good

If you make a late check-in the hotel does not respect your reservation terms & conditions
Hector Abdon, 2-night trip
Verified

6/10 Good

When I try to check in a few times I get only one room in time and the other one till finally I have to sleep. The AC never works and it was kind of warm at night really need it. The rooms need some maintenance
Ismael, 1-night trip
Verified

6/10 Good

Mala Planeacion en mi agenda de Spa. Tuve que dividir en 2 días la sesión y de acuerdo a su agenda y no a la mía… servicio de personal de restaurante muy bien.
Victor Hugo, 1-night trip
Verified

2/10 Poor

En la habitacion no habia secadora de pelo, plancha de ropa, cafetera, no salia agua caliente de la regadera, las habitaciones muy descuidadas, el trato del personal del restaurante en especial de la encargada es muy grosero y pesimo, por todo te quieren cobrar. No recomeindo este hotel.
Heriberto, 1-night trip
Verified

10/10 Exceptional

Un lugar muy tranquilo para relajarse
Amaury, 1-night trip
Verified

10/10 Exceptional

Un hotel bueno para pasar no mas de 2 dias
Heriberto, 2-night trip
Verified

4/10 Fair

mal servicio y descuidada
Jim, 2-night trip
Verified

8/10 Very good

El hotel está lindo pero muy descuidado. El servicio y la actitud del personal de spa es mala, en recepción hay buena actitud, pero mala atención y restaurante buen servicio pero mala comida. Los cuartos están sucios, la regadera escurre hasta las camas.
gabriela, 1-night trip
Verified

8/10 Very good

Excelente lugar solo no me agradó que en el area de alberca te prohíban el ingreso con hidratacion que no sea del restaurante
Daniel, 1-night trip
Verified

6/10 Good

A pesar de que entendemos la situación del hotel, el lugar se encuentra bastante descuidado, es demasiado grande para la cantidad de personal, la alberca es muy pequeña y ofrece agua termal, a lo mucho es agua tibia a la mitad del día. El restaurante es bueno, pero los precios son bastante elevados para las porciones, además de que se nos informó que no podíamos ingresar comidas o bebidas externas y nos toco observar gente que claramente rompía las reglas. Tristemente no fue la experiencia que buscábamos para estas vacaciones, pero igualmente agradecemos la honestidad de los encargados en relación a las circunstancias del lugar. Esperamos que, en un futuro, el lugar recuperé su vieja gloria y podamos volver a darle una oportunidad. Lo deseamos de corazón.
Vico, 3-night trip
Verified

10/10 Exceptional

Es un lugar muy acogedor, tranquilo y con una atención muy amable de todo el personal,lo recomiendo bastante,tienen muchas áreas verdes y el agua está muy calientita y limpia en la alberca
Jessica Iliana, 1-night trip
Verified

10/10 Exceptional

Muy bien
Francisco, 1-night trip
Verified

10/10 Exceptional

Me gusta mucho el lugar
Maria Guadalupe, 1-night trip
Verified

6/10 Good

No había agua caliente
Gonzalo, 1-night trip
Verified

10/10 Exceptional

Buen lugar!
Ruben, 1-night trip
Verified

2/10 Poor

Pésimo servicio vamos x el agua termal y está fría paga descorche y quieren cobrar x todo
Oswaldo, 1-night trip
Verified

2/10 Poor

Decepción total el agua estaba fría les pedimos que dejarán salir el agua caliente y no hubo respuesta, pagamos descorche de una botella que obviamente no nos acabamos y nos dijeron que podíamos al otro día consumir sin problema pero oh sorpresa al otro día nos querían cobrar de nuevo el descorche
Jonathan, 1-night trip
Verified

2/10 Poor

No permiten ingresar bebidas ni alimentos, y ahí no venden
fernando, 1-night trip
Verified

6/10 Good

La comida es cara en el restaurante y no está rico
Araceli, 1-night trip
Verified

8/10 Very good

Bien

Bien fue fin de semana con alberca agradable el servicio de restaurante bueno pero los alimentos muy regulares , no es excelente pero me quedó muy cerca de lo que yo requería
Luis Felipe, 1-night trip
Verified

4/10 Fair

Las camas están tan feas que las 4 personas que fuimos estuvimos muy incómodos con dolores de espalda y cadera al otro día. La habitación tan fría que fue otro motivo de no dormir bien . Es un lugar muy bello pero esos detalles son muy importantes para mi .La sábanas con dudosa limpieza.
HECTOR, 1-night trip
Verified

8/10 Very good

Feliz estancia

Buena atención y comida. El SPA muy recomendable
luis m, 1-night trip
Verified

10/10 Exceptional

!!! Muchas gracias mi experiencia fue muy buena el hotel está muy bonito todo estuvo bien las habitaciones cómodas y muy amplias el servicio muy bien en general todo perfecto gracias!!
María, 2-night trip
Verified

10/10 Exceptional

Excelente opción para pasar un rato en familia y/o con amistades, con una buena relación precio/valor
Pedro Miguel, 1-night trip