The staff completely ignored the VIP status. The room were horrible, noisy, and some genius put windows in the room that look into the building stairs so anytime someone passes by and turn on the lights the room inside is very bright. Moreover it’s impossible to keep the room dark at night. The bathroom is a joke, is the smallest I have ever seen. After complaining the staff moved us in a triple room which is slightly more comfortable, credit to the staff for trying but the structure itself is awful
LUCIA
LUCIA,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
patricia
patricia,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
Sidney
Sidney,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
REIKA
REIKA,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Close to rail service, great hot water but no heating, not sure if they would provide heathers upon request we did not ask because it was not that cold in Cusco when we arrived
Mario
Mario,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 14 日
MARCUS VINICIUS
MARCUS VINICIUS,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 11 日
irma
irma,6 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 5 日
Overall, it was an alright experience, but the room had ants, the front desk didn't have our reservation (they found it later), the wifi was inconsistent, and the shower couldn't stay warm (after 4 days hiking this was more important than it would've been otherwise).
Margaret
Margaret,1 晚结伴旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 29 日
Satsuki
Satsuki,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 24 日
Para llegar a descansar esta bien
El hotel está cómodo, pero nada espectacular, la regadera no estaba nada cómoda, sobre todo para bañar a un niño de 3 años, se salía toda el agua y el agua o salía helada o salía hirviendo.
Lucia
Lucia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 18 日
Good option near Train Station
3 minutes away from the trainstation, very kind staff, simple but sufficient breakfast, clean (but coooold) room. Would do again.
But note that there are not plenty restaurants around.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 12 月 5 日
SANDRA RAYA
SANDRA RAYA,6 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 30 日
Very friendly front desk staff, good breakfast, great location near eateries and sightseeing. Highly recommend.
Ashis
Ashis,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 30 日
Loved our stay at Illas inn. The beds and rooms were very comfortable. The staff was very hospitable and accommodated several of our requests, including making coffee late evening and a room heater. It felt very homely and personal. Highly recommend.
Prashant
Prashant,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 26 日
Jose gave us helpful suggestions, he made it easy for us in an unfamiliar location. We enjoyed our stay.
Ashis
Ashis,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 11 日
Freundlich, komfortable Betten und gutes Gym
Kleines aber Feines Hotel welches alles hat was man benötigt.
Besonders aufgefallen sind die komfortablen Betten, das Gute Morgenessen, freundlichen Mitarbeiter und natürlich das kleine Gym, was alles bietet was man benötigt.
Auf jeden Fall sehr zu empfehlen