Tucked away near Jemaa el-Fnaa, Riad Sapphire and Spa offers an authentic retreat. Indulge in a daily manager's reception, unwind by the rooftop pool or treat yourself to rejuvenating spa treatments like massages and manicures/pedicures. With free WiFi, laundry facilities, a kid's club for families.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Airport transfer
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant
Full-service spa
Outdoor pool
Rooftop terrace
Free children's club
Sauna
Steam room
Massage/treatment rooms
Airport shuttle
Terrace
Coffee/tea in a common area
Feel at home (6)
Cribs/infant beds (surcharge)
Children's club (free)
Private bathroom
Terrace
Daily housekeeping
Laundry facilities
The current price is CNY799
CNY799
CNY938 total
includes taxes & fees
Jun 6 - Jun 7
Why we love this property
Gourmet breakfast spot
This riad delights with a restaurant serving complimentary full breakfast. Culinary offerings blend traditional flavors with morning indulgence.
Relaxing spa retreat
This riad boasts a full-service spa offering body scrubs, facials, and in-room massages. A sauna, steam room, and Turkish bath complete the relaxation journey.
Placing you just a 5-minute drive from Jemaa el-Fnaa, Riad Sapphire and Spa features a rooftop terrace and a free kids' club. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body scrubs. An outdoor pool, a sauna, and a steam room are other highlights.
At a glance
DONE
Hotel size
8 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 7:00 AM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
DONE
Children
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 8 AM–noon
Restaurant
Coffee/tea in a common area
Free daily reception
Traveling with children
Free children's club
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Room amenities
Home comfort
Air conditioning (climate-controlled)
Sleep well
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: GBP 3.27 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of GBP 38 per room (roundtrip)
Credit card charges are subject to an extra charge
Children & extra beds
Cribs/infant beds are available for GBP 18.0 per night
Rollaway beds are available for GBP 36.0 per night
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Riad Sapphire Marrakech
Riad Sapphire
Sapphire Marrakech
Riad Sapphire Spa
Riad Sapphire and Spa Riad
Riad Sapphire and Spa Marrakech
Riad Sapphire and Spa Riad Marrakech
Frequently asked questions
Does Riad Sapphire and Spa offer free cancellation for a full refund?
Yes, Riad Sapphire and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riad Sapphire and Spa?
Yes, there's an outdoor pool.
Are pets allowed at Riad Sapphire and Spa?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Riad Sapphire and Spa?
Yes, an airport shuttle is available. The charge is GBP 38 per room roundtrip.
What are the check-in and check-out times at Riad Sapphire and Spa?
Check-in start time: 7:00 AM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Riad Sapphire and Spa?
No, this riad doesn't have a casino, but Le Grand Casino de La Mamounia (5-min drive) and Casino de Marrakech (6-min drive) are both nearby.
What is there to do at Riad Sapphire and Spa and nearby?
Riad Sapphire and Spa has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Riad Sapphire and Spa?
Yes, there's an onsite restaurant.
What's the area around Riad Sapphire and Spa like?
Riad Sapphire and Spa is in Medina, a short 18-minute walk from Jemaa el-Fnaa and 18 minutes' walk from Majorelle Garden.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
7.4
Location
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious, freshly prepared, and offered a great variety every day. (18 reviews)
The spa services were very clean, kind, and excellent, with a highly recommended massage and Hammam facility. (4 reviews)
Airport transfers were well-organised and staff were very helpful in picking guests up from the road. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Taxi
Room
Reviews
Verified
10/10 Exceptional
Nov 8, 2025
Our hosts and breakfast were great. Nice and clean also very attentive to our needs.
Cecily
Cecily, 3-night trip
Verified
10/10 Exceptional
Nov 12, 2025
The Riad was clean and quiet. Staff was wonderful, very helpful and courteous!
Angela Lynn
Angela Lynn, 3-night trip
Verified
10/10 Exceptional
Mar 22, 2026
Can’t say enough good things about this Riad. Very clean, comfortable and great location, the sheets even smell softener. Every detail in our room was well thought, there were rose petals all over in our arrival.
Now I have to say, the best part of this Riad is their people. Driss , Abdo and the ladies who works there provided excellent customer service, always willing to help. They do make a great difference!
Thank you so much for everything, me and my family are really happy.
Fernando
Fernando, 3-night trip
Verified
10/10 Exceptional
Apr 2, 2025
I had a great stay! The Riad was lovely with great staff that demonstrated excellent hospitality.
Joel
Joel, 4-night trip
Verified
10/10 Exceptional
Apr 20, 2025
Staff were exceptionally good- from the cleaning staff who kept it immaculate, chefs and waiting staff who provided excellent and beautifully presented food and finally out two hosts who were helpful, courteous and attentive- highly recommend
Suzanne
Suzanne, 3-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Excellent staff -Abdo, Driss and the entire staff are magnifique people very professionel, and kitchen staff makes excellent breakfast thank you all. Karim
karim
karim, 4-night trip
Verified
8/10 Very good
Nov 2, 2024
The only reason I gave this beautiful Riad a 4 star was because of the location other wise, a fantastic place to stay. Hosts and staff very friendly and the breakfast wonderful.
Helen
Helen, 3-night trip
Verified
10/10 Exceptional
Jul 17, 2025
Raid sapphire
It was quite clean and staff polite and warm. Nothing was to much for them . The raid manager arranged our daily transport and gave information on things to do.
This is a place we would go to again
Rosemary
Rosemary, 2-night trip
Verified
10/10 Exceptional
Sep 29, 2024
Friendly host, nice and clean room. Pretty riad.
Walkable to the YSL musee in about 20min+, AC is cool enough, although the bath sink was not draining well but overall we are quite happy with our stay.
Recommended!
Verified traveler
1-night trip
Verified
10/10 Exceptional
Apr 29, 2024
An unforgettable stay! From the moment we arrived, Driss, the hotel manager, made us feel like VIPs. The hotel's amenities were top-notch, from the tranquil courtyard to the rooftop terrace with panoramic views. The breakfast was also really good, showcasing local flavors with flair. Plus, the location was perfect, close to all the attractions yet nestled in a tranquil neighborhood. Highly recommend this hotel!
Tina
Tina, 5-night trip
Verified
10/10 Exceptional
Nov 13, 2025
The riad was beautiful and exceptionally clean, with charming Moroccan décor and a touch of French elegance. We stayed in the junior suite, which was absolutely dreamy. The rooftop terrace was a stunning spot to watch the sunrise and sunset, with views of the Atlas Mountains in the distance.
Breakfast was freshly prepared each morning and absolutely delicious. After long walks exploring the city, the small pool was perfect for dipping our tired feet and relaxing. The riad is ideally located — everything is within walking distance.
Abdolah and Idris were wonderful hosts, always warm, attentive, and eager to make our stay as comfortable as possible. The housekeeping staff were lovely too, constantly ensuring the place remained spotless.
Overall, our experience was excellent. We’re so grateful to the entire team for their hospitality and hope to return very soon! Maryam & Essi
Maryam
Maryam, 4-night trip
Verified
10/10 Exceptional
Oct 5, 2023
Highly recommend for a comfortable, central stay!
A superb stay at the Road Sapphire. Special mention to Chris who was an incredible host. Absolutely nothing was too much trouble for him! They fixed my mother in laws uncomfortable trainers and sourced me safety pins for a flappy dress. Amazing service all round!
Rachel
Rachel, 5-night trip
Verified
8/10 Very good
Jun 13, 2025
Pros: Good service. Riad staff picked us up and dropped us to the roads for pickup service.Great breakfast. Packed up take away breakfast on our tour days. Clean but small room and a clean riad. Room cleaning was great. Google map works for navigation within Medina.
Cons: Location within Medina we didn't like. Too many alleys. Price for food is definitely for tourists. We didn't eat there except breakfast.
Zakia
Zakia, 3-night trip
Verified
10/10 Exceptional
Nov 23, 2024
Solo Traveller at Riad Sapphire and Spa
Riad Sapphire and Spa
Located away from the hustle and bustle of the Medina in one of the side streets. A lovely way to experience local hospitality. A nice, very clean and spacious environment, with great staff at all levels who were always ready to please. Fantastic for lone female travellers where personal security is made a priority. The inclusive breakfast is really substantial and even though a small establishment, freshly cooked lunch and delicious evening meals are available to order. The luxury of an in-house Hammam and Massage facility meant I did not have to travel far to experience some self indulgence. My thanks to Driss and his team for making my stay here a safe and pleasant one 🙏 Highly recommended!
Helena
Helena, 5-night trip
Verified
10/10 Exceptional
May 31, 2024
Convenient and Safe
Stayed 6 nights at the Riad for our Marrakech trip; no regret at all as location is convenient; near the popular pick-up point for all tours/trips arranged.
Riad is cosy with a roof terrace & pool.One can really experience what a riad is.
Drizz is really helpful and provide very comprehensive information about the areas/attractions. A very gentle and courteous gentleman that you could hardly encounter at service industry these days. Abdo has been helpful while Drizz was not around also.
Breakfast served everyday; of which were healthy and rich. Lady staff are cheerful and courteous; always extend assistance whenever needed.
Highly recommended for any tourist to Marrakech !
p.s. Drizz was very sick when we checked out; hope he could recover swiftly. Regards/Sarah
Verified traveler
6-night trip
Verified
10/10 Exceptional
Oct 13, 2025
Excellent place and great staff
Glenn
Glenn, 4-night trip
Verified
10/10 Exceptional
Apr 28, 2023
Property was beautiful, peaceful, clean, well decorated, spacious
Saffron
Saffron, 4-night trip
Verified
10/10 Exceptional
Mar 14, 2023
We were greeted by staff to escort us to Riad. Made us feel welcome, safe and helped us with everything. The complimentary breakfast was amazing!! Definitely recommend this property!!
Melissa
Melissa, 1-night trip
Verified
10/10 Exceptional
Nov 8, 2023
Very beautiful Riad. We felt very welcomed by everybody. The Riad is peaceful and you can reach anything within walking distance but you can also easily take a taxi. The environment felt really save and we can fully recommend it.
Andrea
Andrea, 5-night trip
Verified
10/10 Exceptional
Jan 23, 2023
The Riad was perfect! We loved our room - they were really clean and spacious! The details put into decorating the Riad are impeccable. The breakfast was awesome as well and customized to our taste for no additional cost.
Abdullah was very responsive and made our stay amazing! We didn't have much of a plan coming into Marrakech and he helped us with every part of our stay. Very honest and genuine staff, made our stay great!
Dasmit
Dasmit, 2-night trip
Verified
10/10 Exceptional
May 7, 2023
Highly recommended Riad
An excellent riad, calm and quiet, in a great location. Abdo and Driis who run it are both very helpful, with well organised airport transfers, directions around Marrakech etc. The riad is absolutely clean throughout, very well cared for by them and the other staff. We had the delicious breakfast on the roof space/terrace where you can also relax in the shade with a cold drink. The hour massage in the spa room was excellent.
Mark
Mark, 3-night trip
Verified
10/10 Exceptional
Jul 24, 2023
Abdo and his staff were amazing. They greet you at the taxi stand and walk you 4 minutes through the maze to the Riad. It was so authentic though. The Riad is beautiful and well maintained. They treat you to tea and cake upon arrival. The meals were delicious. The Hammam Bath is not to be missed. I have no complaints.
Lisa
Lisa, 3-night trip
Verified
10/10 Exceptional
Mar 4, 2023
Was a lovely Riad in the center of the Medina. The staff were so friendly and lovely, I cannot put into words, so friendly and welcoming and very helpful. The workers just made the experience. The room was lovely and clean and very big the only down side was I couldn’t get the shower onto a perfect temperature but that was probably just me😂overall lovely Riad and lovely people. Highly recommend :)) xx
Abby006
Abby006, 5-night trip
Verified
2/10 Poor
Mar 15, 2024
This property is the worst! They never consider that the customer medical emergency that we had to cancel prior to arrival but didnt want to refund the money you paid because they said its already booked even with hospital and doctor’s certificate. Absolute scam and greed. Considering expensive rate per night. There are better Riads around for sure and not as greedy as this property.
Jason
Verified
6/10 Good
Mar 30, 2016
I had booked a luxury suite from hotels.com,unfortunately I received an email from hotel management that suite is already booked and they offered me 2 rooms one for 2 nights which was OK, and the other which was for 3 nights that was a tiny room with a bathtub which was very high for me to get onto ..so don't know who to blame hotel.com or the hotel.though they did give me a free massage for the inconvenience,but I would rather pay more and stay comfortably.