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The Empress Hotel

4.0 star property
Beachfront hotel with restaurant, near Douglas Beach

Choose dates to view prices

In the heart of Douglas, The Empress Hotel offers a warm welcome with a breakfast buffet and beachfront dining. Enjoy dry cleaning services, unwind in the garden or explore nearby Palace Casino and Gaiety Theatre. With free WiFi, luggage storage, helpful staff have made previous guests feel at home.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY1,189
CNY1,249 total
includes taxes & fees
Jun 19 - Jun 20

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

Classic Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Double Room

8.0 out of 10
Very good
(21 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Double Room, Sea View

9.0 out of 10
Wonderful
(17 reviews)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Classic Single Room, 1 Twin Bed | Property amenity

Classic Single Room, 1 Twin Bed

8.0 out of 10
Very good
(13 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double or Twin Room, 1 Bedroom, Sea View

Executive Double or Twin Room, 1 Bedroom, Sea View | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Double or Twin Room, 1 Bedroom, Sea View

9.2 out of 10
Wonderful
(12 reviews)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Twin Room

7.6 out of 10
Good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Desk, blackout drapes, iron/ironing board, free WiFi

Family Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite, 1 Bedroom, Sea View

Executive Suite, 1 Bedroom, Sea View | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Suite, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Penthouse, Sea View

Panoramic Penthouse, Sea View | Desk, blackout drapes, iron/ironing board, free WiFi

Panoramic Penthouse, Sea View

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Sea View

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double or Twin Room, 1 Bedroom, Sea View

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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Interior
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8.4 out of 10, Very Good, 604 reviews
The price is CNY869
CNY913 total
includes taxes & fees
Jun 20 - Jun 21
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About the neighborhood

Map
Central Promenade, Douglas, England, IM2 4RA

What's nearby

  • Douglas Beach - 1 min walk - 0.0 km
  • Palace Casino - 4 min walk - 0.4 km
  • Gaiety Theatre - 7 min walk - 0.7 km
  • Manx Museum - 13 min walk - 1.2 km
  • Tynwald - 13 min walk - 1.2 km

Getting around

  • Isle of Man (IOM) - 22 min drive
  • Douglas Ferry Station - 17 min walk

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬9 min walk
  • ‪Frank Matcham’s - ‬6 min walk
  • ‪The Conister Arms (JD Wetherspoon) - ‬13 min walk
  • ‪Henderson & Glass - ‬9 min walk
  • ‪Terrace Chippy & Diner - ‬12 min walk

About this property

The Empress Hotel

  • When you stay at The Empress Hotel, you'll be in a great location, within just a 10-minute walk of Douglas Beach and Palace Casino. The piano bar is a great place to grab a drink, and guests looking for a bite to eat can check out The Brasserie Restaurant, which serves dinner and offers a beachfront location. Other highlights at this Victorian hotel include a snack bar/deli and a garden. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Prior to arrival, you must complete online registration via a secure link
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 164 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach

Working away

  • Business center
  • Meeting rooms
  • Conference space (2497 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

The Brasserie Restaurant - This beachfront restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
The Piano Bar - This beachfront piano bar serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 13.50 for adults and GBP 6.75 for children

Children & extra beds

  • Cribs/infant beds are available for GBP 15.0 per night
  • Rollaway beds are available for GBP 15.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Empress Hotel Douglas

Empress Douglas

The Empress Hotel Hotel

The Empress Hotel Douglas

The Empress Hotel Hotel Douglas

Frequently asked questions

Does The Empress Hotel offer free cancellation for a full refund?

Yes, The Empress Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Empress Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Empress Hotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at The Empress Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.

Is there an onsite casino at The Empress Hotel?

No, this hotel doesn't have a casino, but Palace Casino (5-min walk) is nearby.

What is there to do at The Empress Hotel and nearby?

The Empress Hotel has a garden.

Are there restaurants at or near The Empress Hotel?

Yes, The Brasserie Restaurant offers beachfront dining.

What's the area around The Empress Hotel like?

The Empress Hotel is on Douglas Beach, a short 5-minute walk from Palace Casino and 6 minutes' walk from Gaiety Theatre. The local area is walkable and popular for its beaches.

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Reviews

The Empress Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were excellent with a wide variety of choices and plenty of food available. (55 reviews)
  • The property is located on the beach with walking distance to restaurants and museums. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Food
Location
View
Islands
Bar
Restaurant
Bathroom

Reviews

Verified

10/10 Exceptional

All the staff were great. Especially the person who looked after us in the Bistro called Darinka. The food was so good we decided to eat in the Bistro both nights
Richard, 2-night trip
Verified

10/10 Exceptional

We enjoyed our stay very much, staff were friendly and breakfast was very good. Hotel was decorated very nicely for Christmas.
Wendy, 1-night trip
Verified

10/10 Exceptional

Great spot. Really lovely staff and an excellent location right on the seafront. I had a meal in the restaurant which exceeded expectation. Bathroom was spotless. Online check in was quick and simple. Overall, very impressed.
The stuffed chicken dish was absolutely gorgeous
Niamh, 1-night trip
Verified

8/10 Very good

Room was spotless and very friendly staff
John, 1-night trip
Verified

8/10 Very good

Friendly staff and clean hotel. Mattress not the most comfortable
David, 1-night trip
Verified

10/10 Exceptional

Good location with a beautiful vista ideal location for the motorcycle racing nice friendly staff good all around experience
stephen, 3-night trip
Verified

10/10 Exceptional

Perfect stay

Thia hotel was a perfect for our stay on the Isle of Man. The room was spacious( sea view) and the room had USB ports, grab bars and bathmat for the shower/bathtub, and the breakfast buffet was delicious. The staff were friendly and helpful. This hotel is on the Promenade and close to bus stops.
Susan, 5-night trip
Verified

8/10 Very good

Good for walking breakfast was good staff good
William, 4-night trip
Verified

8/10 Very good

Breakfast was adequate although the set out initially was confusing. Everything was fresh .. nice location
Jeanette, 4-night trip
Verified

10/10 Exceptional

The food was excellent and the staff were always on hand to help. A well run hotel
Pamela, 5-night trip
Verified

10/10 Exceptional

Favourite hotel in Douglas

Great Hotel. Absolutely wonderful staff. Great breakfast and really nice surroundings.
Niamh, 1-night trip
Verified

8/10 Very good

Ideally situated midway along the prom. Maybe just a little too far from town for those unable to walk very far but iseal for us and just by bus stops and the horse drawn tram stop. Breakfast selection was excellent and a few nice choices for evening meals too
Leigh, 3-night trip
Verified

8/10 Very good

Liked the ambience , decor and location. Nice stay, would visit again.
Carol, 2-night trip
Verified

10/10 Exceptional

Very very good they go all out to make sure you’re stay goes with no problems food and staff excellent restaurants good food and good service rooms great would recommend to anyone
Margaret, 5-night trip
Verified

10/10 Exceptional

Comfortable hotel.

Very good standard comfortable hotel in heart of Central Promenade. Attentive staff in all parts.
3-night trip
Verified

10/10 Exceptional

Lovely hotel with two different eating areas. It's in the Central Promenade area of Douglas, with views over the bay.
Mark, 4-night trip
Verified

8/10 Very good

Nice sea view rooms

Nice hotel on Douglas bay , lovely breakfast buffet with quality produce, nice evening food , perhaps a bit more entertainment at night other than pianist but overall good experience
Anthony, 5-night trip
Verified

10/10 Exceptional

A happy family holiday

Excellent welcoming neat friendly excellent breakfast with an option if porridge and Manx Kippers great location on the front good sized bedrooms welcoming bar/restaurenr
ALEXANDER, 3-night trip
Verified

10/10 Exceptional

loved staying here so pleasant room was lovely food excellent staff very good
Catherine, 3-night trip
Verified

8/10 Very good

Lovely

Lovely hotel. Really friendly staff and nice breakfast.
Niamh, 2-night trip
Verified

10/10 Exceptional

We enjoyed our stay! Good location on the beach in walking distance of restaurants and relatively easy to park on the street. Friendly staff, and great food at the restaurant. Breakfast was solid too with the option of kippers to go with a full-English-type spread. Would recommend!
Kevin, 3-night trip
Verified

8/10 Very good

Great Breakfast

Room was fine although a bit small and had a view of a wall. Breakfast was excellent and really well organised. Probably the most efficient hotel buffet breakfast experience that I have ever had.
KEITH, 3-night trip
Verified

8/10 Very good

this hotel is quiet and located near the beach.
Alex, 4-night trip
Verified

10/10 Exceptional

Great place to stay

Great stay with friendly and helpful staff. Excellent location with easy access to transport.
Robert, 5-night trip
Verified

10/10 Exceptional

Great Spot

Great spot, very cool location on the seafront. Lovely staff, great breakfast and clean, well equipped rooms
Niamh, 2-night trip