In the heart of Hanoi, Atlanta Residences offers a welcoming retreat. Savor local cuisine for breakfast and explore the nearby Hanoi Opera House or Hoan Kiem Lake with bike rentals. With in-room WiFi, dry cleaning services, and multilingual staff, this aparthotel provides comfort and connection.
Atlanta Residences puts you just a 5-minute drive from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness center for a workout. Apartments feature bonuses like kitchens and washers/dryers, along with balconies and LCD TVs.
At a glance
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Property size
30 apartments
Arranged over 12 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
Up to 2 children (11 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
PETS
Pets
Pets allowed (2 total, up to 33 lbs per pet)*
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free secured, covered onsite valet parking
Secured covered onsite self parking (VND 100000 per night)
Limited self and valet parking on site
Height restrictions apply for onsite parking
DONE
Transfers
Airport pickup on request (available 24 hours)*
VPN_KEY
Other information
Designated smoking areas (fines apply)
Property amenities
Internet
Free WiFi
Parking and transportation
Onsite parking available only on request
Free secured, covered valet parking on site
Secured covered self parking on site (VND 100000 per night)
Limited onsite parking
Height restrictions apply for onsite parking
24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request
Car not required
Family friendly
Children stay free (see details)
Free crib/infant bed
Restaurants on site
24/7 mini mart & cafe
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Cleaning supplies
Rice cooker
Water dispenser
Free tea bags/instant coffee
Cookware/dishes/utensils
Electric kettle
Dining
Local cuisine breakfast available for a fee daily 7:00 AM–9:00 AM: VND 120000 for adults and VND 100000 for children
1 coffee shop/cafe
Dining table
Snack bar/deli
Room service available
Bedrooms
Premium bedding
Bed sheets provided
Rollaway/extra beds: VND 370000.0 per night
Bathrooms
Towels provided
Slippers
Bathrobes
Toothbrush and toothpaste
Shampoo
Toilet paper
Hair dryer
Free toiletries
Eco-friendly toiletries
Soap
Living spaces
Dining room
Sitting area
Entertainment
32-inch LCD TV with cable service
Outdoor areas
Balcony
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
Pet friendly
VND 500000 per accommodation per stay
2 total (up to 33 lbs per pet)
Deposit: VND 500000 per stay
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Hardwood flooring in room
No elevators
Smooth flooring in public areas
Tile flooring in public areas
Tile flooring in room
Wheelchair accessible
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Front desk (limited hours)
Things to do
24-hour fitness center
Bicycle rentals on site
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
Security system
Outdoor lighting
General
30 rooms
12 floors
1 building
Built in 2008
Individually decorated
Special features
Dining
24/7 mini mart & cafe - Onsite café.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately VND 120000 for adults and VND 100000 for children
Airport shuttle service is offered for an extra charge of VND 300000 per vehicle. Maximum occupancy 4
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for VND 370000.0 per night
Pets
Pet deposit: VND 500000 per stay
Pets are allowed for an extra charge of VND 500000 per accommodation (may vary based on length of stay)
Parking
Covered self parking costs VND 100000 per night
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Also known as
Atlanta Residences Aparthotel Hanoi
Atlanta Residences Hanoi
Atlanta Residences Aparthotel
Atlanta Residences Hanoi
Atlanta Residences Aparthotel
Atlanta Residences Aparthotel Hanoi
Frequently asked questions
Does Atlanta Residences offer free cancellation for a full refund?
Yes, Atlanta Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Atlanta Residences?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of VND 500000 per accommodation, per stay, and there's also a deposit of VND 500000 per stay. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Atlanta Residences?
Yes, there's free valet parking. Parking spots may be limited.
Is airport shuttle service offered by Atlanta Residences?
Yes, a shuttle from the airport to the hotel is available. The charge is VND 300000 per vehicle.
What are the check-in and check-out times at Atlanta Residences?
Check-in start time: 2 PM; Check-in end time: 9:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Atlanta Residences and nearby?
Have fun during the warmer months with activities nearby such as hiking. Atlanta Residences also has a 24-hour fitness center.
Does Atlanta Residences have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a rice cooker, cookware, and a refrigerator.
Does Atlanta Residences have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Atlanta Residences like?
Atlanta Residences is a short 19-minute walk from Hoan Kiem Lake and 13 minutes' walk from Hanoi Opera House.
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Reviews
Atlanta Residences Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
7.8
Location
8.4
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 10, 2026
We have stayed many times at Atlanta Residences. Excellent location for us to get around the city and see family. Room is great and laundry with dryer is a huge plus. Overall, been here about 10 times and will return.
Thi Tran Quynh
Thi Tran Quynh, 3-night trip
Verified
10/10 Exceptional
Feb 26, 2025
Very good service from staff! Even helpong golf reservation. Good hints of near by restaurants. Nice shop in downstairs, open 24/7.
Breakfast delivered to room, very tasty.
I will be back!
Arto
Arto, 3-night trip
Verified
10/10 Exceptional
Dec 4, 2023
with cats
I had a comfortable stay while I was there.
Staff's kindness and quick responses👍
This is a hotel I want to visit again.
JINAH
JINAH, 3-night trip
Verified
6/10 Good
Mar 6, 2024
Good location. Great amenities. Bed is unfortunately very uncomfortable though. Also the adjacent beer garden plays very loud music in the evenings but it stops at 23:00
Sarah
Sarah, 4-night trip
Verified
4/10 Fair
Sep 24, 2024
Staff at this property are amenable and obliging but just cannot deliver basic services. I travel frequently in Vietnam and have never stayed at a property with Faulty Towers levels of ineptitude like the Atlanta Residences.
Upon check-in my room had a broken window meaning the window could not close. Not good for rainy season in Hanoi with the mosquitos. They did change my room, but the new room still had hairs in bath and sink from either the cleaner or the previous guest. There were small baby roaches observed in the bathroom (not uncommon for the tropics but given their size) that means there is an infestation somewhere inside building.
In the new room the staff didn’t know how to log into the internet (no instructions were given or in their notebook explaining the room). Staff logged my device onto the adjoining room meaning that coverage would drop if you were in the kitchen or bedroom. He said he would come back to fix but never did. 2 days into my stay staff got back to me as I responded to Hotels.com ‘How was your check-in’ survey.
Breakfast was a constant muddle. Even though they have a paper to mark which items you want they could just not get the order right. Not once in 3 days. What’s worse is that when I needed to leave early for work, breakfast arrived 10 minutes late and when I wanted to sleep-in on my day off, they brought it 2 hours early. Note the breakfast is just them ordering from the local noodle place outside and not made in-house.
This was a great choice for me. I wanted a place with a gym and self service laundry and NOT smack in the middle of old quarter (but still in a convenient location) and Atlanta Residences was perfect for those things. Each apartment was quite spacious - I really like the big wrap around couch. Very easy to reach both Old Quarter and Tay Ho from this area. It wasn’t super modern but it was clean and comfy and the staff was great! Would stay here again.
Julia
Julia, 9-night trip
Verified
8/10 Very good
Jan 23, 2019
綺麗でお勧めです。
takayuki
takayuki, 2-night trip
Verified
8/10 Very good
Jan 22, 2019
하노이 출장에 좋은 레지던스.
하노이 출장시 애용하는 레지던스. 같은 가격의 호텔보다 넓고, 편안함. 단, 주위에 별로 이용할 식당이나 편의시설은 부족함. 그래도 출장시 지내기는 매우 좋음.
We checked in and the room was a different room that we had reservations for. They did not speak almost any english so they could not understand this and told us to wait until the next day to move us. (it was 9 pm). Then we discover the room was cover in small bugs. EVERYWHERE. The air conditioner doesn't work properly. Then the mattress was the worst ever. Complained about this, they changed the mattress at 9 am. But it was identical. The pillows were super small bags of old cotton balls. And they said they only had this kind. We had to move to another hotel that day or our vacation would be ruined. They agreed to give us our money back and only charge us for one night if we left before 12 (it was 11am). They did not want to give us a receipt or anything written down, and since they spoke no english it was impossible to do anything about it. (now we only have emails from the property manager as proof).
It has been a month and we still haven't gotten our money back, the property manager, Tran Thanh Tu, keeps making excuses and sending emails to Agoda, when we keep explaining that we made the reservation via Hotels.com.
I have called the hotels.com customer service, but it has not been solved yet, hopefully I will get my money back :S
Andre
Verified
10/10 Exceptional
Feb 12, 2018
The most comfortable way to see Hanoi
An impressive team. Comfortable stay From our first arrival we felt at home The apartment was a haven from the bustling streets spacious and well equipped. The manager and ALL her staff helped us feel wecolme and cared for. I cannot fault anything We will try to return. Hopefully travellers that follow will be respectful and nice so things do not become spoilt.
Julian and Sarah
Julian and Sarah, 6-night trip
Verified
8/10 Very good
Jan 1, 2018
Good for family to stay long peorids
Big size with reasonable price. You can laundry by yourself and washig merchin including drier fuction that is so important in Hanoi because the weather is humid.
베트남의 호안끼엠 주변에 많은 숙소를 가봤는데, 이곳 호텔은
시내와 일정거리가 떨어져있고 주변에 편의시설 및 먹거리도 많아
휴식을 위해서 아주 좋은 장소라 생각됩니다.
추후 휴식을 위해 가족과 같이 가기에도 좋을 것 같아요.
직원들의 서비스도 좋고, 음식도 해 먹을수 있어 좋았어요.
I recently stayed at the Atlanta Residences and was delighted with the facilities, location a d most importantly service. The manager Tran Thanh Tu spoke perfect English along with most of the staff. They were extremely friendly, welcoming and helpful. The manager even drove me to drop off my laundry and negotiated the price down for me! Recommend staying here vs. the typical big name hotels for more personalized service in a well off but more local setting.