Stayed at this hotel several time with good results. This time: 1) Room not ready by check in time, 2) inconsistent temperature all night...hot, then cold, 3) Fire alarm went off at 7:30am...no communication and woken up earlier than we wanted. Average stay at best.
David
1 晚行程
10/10
This hotel offers excellent customer service and hosts great social events for guests.
The food and drinks were outstanding, especially the chef's omelettes. Happy hour was enjoyable. I had an amazing time.
Carla M
3 晚结伴旅行
10/10
Annette
4 晚家庭旅行
10/10
I loved the room, it was set up as sort of separate spaces even though it wasn’t a large room. Very comfortable for one or two.
Carol
4 晚行程
8/10
Room size really small so wouldn’t call it a suite. Busy hotel with small space but comfy rooms. The chain membership gives you extra perks like selected drinks free in the evening.
Breakfast room is tiny for the number of rooms.
Location brilliant for Times Square and public transport access.
Jasbir
3 晚家庭旅行
10/10
Localização muito boa, pode se fazer quase tudo a pé.
Café da manhão muito bom.
VALTER
5 晚行程
8/10
The staff of the hotel was friendly and tried to accommodate you as much as possible. The location is excellent!
Ted
5 晚行程
6/10
The area is quite dirty. The hotel should get involved with the area. There was no hairdryer, conditioner. The microwave was not working.
Juan Felipe
4 晚家庭旅行
6/10
The staff does not acknowledge or greet you at all until you greet them . You can be standing in front of them while they are NOT helping anyone and will not bother asking , how can I help you .
Laura
2 晚行程
8/10
Hotel was in an excellent area. Easy to get on the subway and walk to area attractions. Breakfast was excellent. Good variety. Complimentary happy hour is a nice touch! Great view of the Empire State Building on the top floor! One con would be that this hotel needs a bellhop.
Israel
4 晚家庭旅行
10/10
Great location, breakfast buffet, al the staff is really friendly .
Fernando
1 晚行程
10/10
Tivemos uma ótima experiência neste hotel. Funcionários gentis, prestativos, eficientes.
Serviços de qualidade.
Andre Luis Castro
8 晚行程
10/10
Custo benefício muito bom para os padrões de Nova York. Localização muito boa, que facilitou conhecer as principais atrações da cidade. Algumas poderia simplesmente ir caminhando poucas quadras. Valeu muito a pena.
Fernando
4 晚家庭旅行
6/10
Short staffed for the crowd. Weak mixed drinks at managers reception