Located near Malecon, Sunscape Puerto Vallarta Resort & Spa All Inclusive offers an unforgettable beachfront getaway. Treat yourself to a massage or sun loungers on the beach while kids enjoy the water park and waterslide. With multiple dining options, in-room WiFi, and activities like scuba diving and volleyball, this resort is perfect for families.
Sunscape Puerto Vallarta Resort & Spa All Inclusive
At Sunscape Puerto Vallarta Resort & Spa All Inclusive, you can spend time at the beach enjoying beach massages, volleyball, and beachside drinks, plus you'll be within a 5-minute walk of La Isla. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. World Café, one of 4 restaurants, offers ocean views and serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff and family-friendly amenities.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Miniature golf
Tennis
Tennis lessons
Volleyball
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
At a glance
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Hotel size
340 rooms
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Free children's club
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps; 2-device limit)
LOCAL_PARKING
Parking
Onsite parking available only on request
Free uncovered onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible van parking on site
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
4 restaurants
4 bars/lounges
Beach bar
Poolside bar
Swim-up bar
Coffee shop
Snack bar/deli
Water dispenser
Traveling with children
Free children's club
Free water park access
Children's pool
Mini golf
Playground
Childcare in room (surcharge)
Children's menu
What to do
On the beach
Tennis lessons
Beach volleyball
Basketball
Archery
Mini golf
Kayaking
Scuba diving
Karaoke
Shopping
Pool table
Air hockey
Foosball
Table tennis
Whale-watching nearby
Fishing nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Bike storage
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Communal living room
Fitness center
An outdoor pool
Free water park
Bicycle parking
Spa services
2 outdoor tennis courts
Waterslide
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Dining
World Café - This poolside buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tiki Taco - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Da Mario - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Sea Side Grill - This poolside family restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Rendevous Bar - Onsite bar. Open daily.
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta
Sunscape Puerto Vallarta Resort
Sunscape Puerto Vallarta Incl
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa All Inclusive
Sunscape Resort All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape All Inclusive
Frequently asked questions
Does Sunscape Puerto Vallarta Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, Sunscape Puerto Vallarta Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunscape Puerto Vallarta Resort & Spa All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sunscape Puerto Vallarta Resort & Spa All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sunscape Puerto Vallarta Resort & Spa All Inclusive?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Sunscape Puerto Vallarta Resort & Spa All Inclusive?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Sunscape Puerto Vallarta Resort & Spa All Inclusive?
No, this property doesn't have a casino, but Vallarta Casino (3-min drive) and Winclub Casino Platinum (4-min drive) are both nearby.
What is there to do at Sunscape Puerto Vallarta Resort & Spa All Inclusive and nearby?
Have fun with onsite activities like kayaking, archery, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball and volleyball. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include 4 bars and a waterslide. Sunscape Puerto Vallarta Resort & Spa All Inclusive also has a fitness center and spa services, as well as a garden.
Are there restaurants at or near Sunscape Puerto Vallarta Resort & Spa All Inclusive?
Yes, there are 4 onsite restaurants, featuring Mexican cuisine, ocean views, and poolside dining.
What's the area around Sunscape Puerto Vallarta Resort & Spa All Inclusive like?
Sunscape Puerto Vallarta Resort & Spa All Inclusive is a short 20-minute walk from Cruise Ship Terminal and 10 minutes' walk from Hotel Zone Beach.
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Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4
Cleanliness
7.4
Location
8.0
Staff & service
6.6
Property conditions & facilities
Popular mentions
Food
Service staff
Room
Children
Beach
Restaurant
Buffets
Family friendly
Drinks
Entertainment
Reviews
Verified
8/10 Very good
Mar 11, 2026
Even though parts of the hotel is under construction and other parts are a little run down, this is a relaxing spot for families at a great cost. Customer services is great and the view is amazing. Very close for a walk outside the hotel with shops and restaurants to visit.
Courtney
Courtney, 4-night trip
Verified
8/10 Very good
Jan 15, 2026
Yes great room
Sharan
Sharan, 10-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Friendly and helpful staff, great for kids. Food and drinks were good. Will stay here again
Ramon
Ramon, 8-night trip
Verified
8/10 Very good
Jan 13, 2026
Room and seaview deck was great although showing some wear and tear. Staff was great but food and beverage was disappointing
Bruce Griffin
Bruce Griffin, 7-night trip
Verified
8/10 Very good
Jan 4, 2026
The people are amazing. If your ll
Matthew
Matthew, 7-night trip
Verified
8/10 Very good
Sep 2, 2025
Incredible staff, diligently working to upkeep the resort. The grounds were beautiful, a clean pool, the food was good, rooms were Ok.
EDUARDO
EDUARDO, 4-night trip
Verified
10/10 Exceptional
Dec 14, 2025
I had the most pleasant and courteous staff during my visit. I had to make some changes and they were very accommodating. Lupita and Diego were very professional and helpful at the front desk but truth to be told, everyone I encountered, from housekeeping to the restaurant staff were very polite. Thank you!
George
George, 3-night trip
Verified
8/10 Very good
Feb 26, 2025
Great for family vacation!
Lindsay
Lindsay, 7-night trip
Verified
2/10 Poor
Feb 7, 2026
The room and balcony were very good. The buffet was terrible. I found one piece of white meat chicken in ten days there. Lots of stuff repeated day after day. Some staff were very nice a lot were indifferent snotty and unhelpful. Completely unfriendly to smokers. They had to climb 4 flights of stairs to an area with no cover from sun or rain. In short we would never stay there again.
Edward
Edward, 9-night trip
Verified
4/10 Fair
Feb 8, 2026
Food was good. Most staff were great. The whole property was needing some upgrades and deep cleaning. We booked a deluxe resort view and we were staring at a wall and the smoking area was right across from us. We did get moved but still not a deluxe view. Our view was the kids water park area. Was better than before...Still made the best of our trip but would not go back. The last straw for me was the cockroach we found in our room on the last day!! Groas....
Kathren
Kathren, 6-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Great facility and extremely friendly helpful staff. My only complaint is that the elevators were slow and they were working on a third elevator bay. The sleeper sofa also doesn’t pull out into a bed, but we did just fine and had an amazing time. This hotel is in the hotel zone, which means you’ll have to uber to the Romantic Zone for most sites and tours. It’s best for families, if you’re a couple traveling I would stay closer to the Romantic Zone.
Tonya
Tonya, 5-night trip
Verified
6/10 Good
Jan 3, 2026
Good drinks , terrible food. Staff is very friendly. Property fairly clean. Pool was way too over crowded. Definitely not relaxing and no beach palapa available any day . Not even any chairs outside available ever . Not one time did we get a chair or table on the beach
kurtis
kurtis, 7-night trip
Verified
6/10 Good
Jan 3, 2026
This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.
Sherri
Sherri, 3-night trip
Verified
6/10 Good
Nov 17, 2025
The kids pool with multiple water slides was great! Our 3 1/2 yr old spent so much time there and had a blast. Overall the food is okay, the main buffet has a variety but lack luster. The lunch time snack shack is very basic. If you’re a foodie avoid this resort otherwise it’s fine.
Denise
Denise, 5-night trip
Verified
6/10 Good
Sep 13, 2025
Very nice staff. Hotel was nice but had a flying visitor in are room
Jorge
Jorge, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2025
location and friendly staff
John
John, 16-night trip
Verified
6/10 Good
Nov 16, 2025
Room smelt of mold, buffet was pretty much the same all week, front desk staff very helpful, lots of locals at this resort, kids club was very good would I go back probably not still had a great time, 5th time in puerto Vallarta. It’s a 3.5 star or low 4 star
Eric
Eric, 7-night trip
Verified
6/10 Good
Nov 19, 2025
Room was nice clean view was good what is showed staff and cleaners are nice 5 restaurants 2 open
Food was bland all tasted the same went to Italian restaurant wanted extra money for wine and food was the same bland deserts where not bad breakfast was Buffett but omelette was made in front of you which was good not much for lunch until 130 before that food truck hot dogs and hamburgers and potato chips ehhhh need to get down to beach early if you want a lounger after 10 no space to sit by pool or beach booze was good whatever you want tasted good rooms are quiet
David
David, 4-night trip
Verified
6/10 Good
Sep 30, 2024
I liked that it's near the beach.
Jesus
Jesus, 2-night trip
Verified
10/10 Exceptional
Mar 18, 2025
Staff are amazing and treat you like family. Rooms are kept very clean and facilities were great with lots of activities available.
Bradley
Bradley, 7-night trip
Verified
10/10 Exceptional
Dec 28, 2024
Nice place to visit with kids, good dining options but more vegetarian dishes would be great! Good pools and the staff were so kind. Really enjoyed our vacations here.
Gemma Silvana Parra
Gemma Silvana Parra, 4-night trip
Verified
8/10 Very good
Feb 25, 2025
Very nice property well kept.
Sophie
Sophie, 5-night trip
Verified
10/10 Exceptional
Aug 19, 2024
Great time over there. Very nice staff with great food.
SHASHVAT
SHASHVAT, 4-night trip
Verified
6/10 Good
Feb 7, 2026
We found that during our one-week stay at Sunscape, there were positives and negatives, as follows:
Positive:
• Friendly and helpful staff
• Alcohol was of good quality and quantity
• The pool was clean and a good temperature
• Easy beach access was nice
Negative:
• Our room was right above the smoking area and too often we had to close our balcony door to avoid smoke
• Our room was right above the outdoor nightly movie venue, and it was so loud, we could not hear ourselves speak without closing the balcony door
• In general, there was too much noise, including unsupervised youths in the hallways late at night
• The food was for the most part bland, and too often only warm instead of hot. The best food was in the Italian restaurant.
• Our room was dated and somewhat shabby
• There appeared to be no enforcement of any of the resort’s regulations (other than out of the pool at 7:00 p.m.)
• The smell of the cleaning solution used by housekeeping was very strong and unpleasant in the hallway
Merlin
Merlin, 7-night trip
Verified
6/10 Good
Apr 6, 2025
I had a great time at this resort in the last week. The stay was great for the most part. However, it could be more updated, have more dining options, and the property could improve on the cleanliness.