Located in the business district, Crystal Hotel Hat Yai offers a tranquil retreat. Enjoy free breakfast, unwind at the spa tub or lounge by the outdoor pool and children's pool. The on-site restaurant Bottega serves international cuisine and with sun loungers available for relaxation.
4 soi 23 Kanjanawanich Road, Hat Yai, Songkhla, 90110
What's nearby
Central Hatyai - 1 min walk - 0.1 km
Asean Night Bazaar - 5 min walk - 0.5 km
Diana Shopping Complex - 14 min walk - 1.2 km
Prince of Songkla University Hatyai Campus - 2 min drive - 2.0 km
Lee Garden Plaza - 7 min drive - 4.6 km
Getting around
Hat Yai Intl. Airport (HDY) - 14 min drive
Hat Yai Railway Station - 5 min drive
Bang Klam Station - 24 min drive
Khuan Niang Station - 37 min drive
Airport shuttle (surcharge)
Restaurants
จันทนีย์หมี่ผัดกะทิกุ้งสด Central Festival Hatyai - 4 min walk
Sizzler (ซิซซ์เล่อร์) - 6 min walk
After You (อาฟเตอร์ ยู) - 5 min walk
Shabushi (ชาบูชิ) - 6 min walk
KOI Thé - 4 min walk
About this property
Crystal Hotel Hat Yai
At Crystal Hotel Hat Yai, you'll be within a 10-minute drive of Lee Garden Plaza. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bottega, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a poolside bar, a fitness center, and a hot tub.
At a glance
DONE
Hotel size
164 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and up; guests must have received complete vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
Playground
What to do
Hiking/biking trails nearby
Working away
Business center
Meeting room
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Facilities
Built in 2014
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness center
An outdoor pool
Hot tub
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Bottega - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Also known as
Crystal Hotel Hat Yai
Crystal Hat Yai
Crystal Hotel Hat Yai Hotel
Crystal Hotel Hat Yai Hat Yai
Crystal Hotel Hat Yai Hotel Hat Yai
Frequently asked questions
Is there a pool at Crystal Hotel Hat Yai?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Crystal Hotel Hat Yai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crystal Hotel Hat Yai?
Yes, there's free self parking.
Is airport shuttle service offered by Crystal Hotel Hat Yai?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Crystal Hotel Hat Yai?
Check-in start time: 2 PM; Check-in end time: 2 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Crystal Hotel Hat Yai and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Crystal Hotel Hat Yai also has a fitness center and a garden.
Are there restaurants at or near Crystal Hotel Hat Yai?
Yes, Bottega offers international cuisine.
What's the area around Crystal Hotel Hat Yai like?
Crystal Hotel Hat Yai is in the heart of Hat Yai, a short 3-minute walk from Central Hatyai and 7 minutes' walk from Asean Night Bazaar.
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Reviews
Crystal Hotel Hat Yai Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
7.6
Location
8.0
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was great and included with the stay at a low price. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Store
Service staff
Location
Reviews
Verified
8/10 Very good
May 15, 2025
Nice hotel, convenient to shopping centre
Yupin
Yupin, 2-night trip
Verified
10/10 Exceptional
Nov 10, 2024
Amazing hotel and staff
Nice hotel and very kind and helpful staff.
Abdurrahman
Abdurrahman, 1-night trip
Verified
10/10 Exceptional
Dec 10, 2024
Enjoyed staying there very much, wish we had more time to enjoy the pool. Restaurant was excellent
Robert
Robert, 3-night trip
Verified
10/10 Exceptional
Oct 27, 2024
The staff was great, very friendly. We stayed there off and on during a week period and will go back next time.
Sharon
Sharon, 4-night trip
Verified
10/10 Exceptional
May 14, 2024
Room new and clean staff very responsive and helpful breakfast also nice overall I give 8/10
Hang Kiang
Hang Kiang, 3-night trip
Verified
8/10 Very good
Apr 15, 2025
Lovely pool roof top
Jeanie
Jeanie, 1-night trip
Verified
8/10 Very good
May 12, 2025
Good location ah
At low price one cannot expecttio high service standard. It's very good indeed for low price paid and even canecwih free breakfast. very Good location as a big shopping mall is just across the road on the opposite side
KUM FAI
KUM FAI, 2-night trip
Verified
10/10 Exceptional
Dec 3, 2024
Couldn’t do much to incessant rain. When no taxi showed up, receptionist Billy, gave a ride to the bus station for my bus to Phuket. Exceptional service in time!
Jagannathan
Jagannathan, 1-night trip
Verified
8/10 Very good
Jan 30, 2024
Nice big pool!
Convenient location. There's a big mall across the road, with plenty of shops, restaurants and supermarket. It is also near a few night bazaars.
The hotel rooms are large and airy. It has a large rooftop pool that I can actually swim laps in!
The reception girls were also very helpful — one of them really helped me out when no Grab driver was willing to pick me up from an out-of-the-way temple.
However, it would be great if staff, especially at the front desk, could be given conversational English lessons to improve service, since there are many guests who don't speak Thai.
Kim Beng
Kim Beng, 4-night trip
Verified
8/10 Very good
Oct 1, 2024
Location is more inland but Perfectly located across from the most fancy mall in HatYai. 6 minutes walk from ASEAN night bazaar. It about 15 minutes drive to downtown. Clean; 10/10 friendly staff and service. Didn’t get a 5/5 because: Shower area need better cleaning or some fixing. Unfortunately got water flies. Water suspended/leaking during shower causing wet soaking floor (bad by design.) Breakfast buffet makes it up!!! Plenty of selections and decent quality foods. Not a bad place to stay honestly, keeping the price in mind. Thank you Kob Khun krab
Darryl
Darryl, 3-night trip
Verified
10/10 Exceptional
Jul 29, 2023
Awesome location!
Ahmad
Ahmad, 1-night trip
Verified
10/10 Exceptional
Nov 23, 2024
Good stay
Yoong Soo Rome
Yoong Soo Rome, 2-night trip
Verified
10/10 Exceptional
Dec 6, 2022
Near Central department store, very easy to access. The room is clean and comfy
Jirawat
Jirawat, 1-night trip
Verified
8/10 Very good
Jul 22, 2025
Like that its within walking distance of mall and night market. Little stressed by the AC though, not able to doanual adjustment
MUI HUANG
MUI HUANG, 2-night trip
Verified
8/10 Very good
May 20, 2024
Beautiful room and pool.
It was a good hotel beautiful room and pool. But one note is that the hotel had about maybe 4 ballrooms will always packed wedding all day to night. I felt out of place.
John
John, 2-night trip
Verified
10/10 Exceptional
Mar 6, 2023
Just stayed for 2 nights 3 rooms there,,front desk staff friendly allowed us to checked in earlier, thank you so much.
But location a bit distance from city center need to take grab car or tuk tuk. Opposite hotel there is central shopping mall the biggest in Hatyai.
SIEW LEE
SIEW LEE, 2-night trip
Verified
10/10 Exceptional
Jun 17, 2023
Good
Jude
Jude, 2-night trip
Verified
6/10 Good
Sep 2, 2022
Hotel is new and clean, different room type to cater for group/family/couples; breakfast was great. Only thing is hard to get a tuktuk and cost a bomb to travel to town. Indeed it is not a convenience place to stay for tourists. Still a distance to walk to greenway night markets, no massage nearby and no 7 eleven. It is quiet in the morning and night.
Mun Yee
Mun Yee, 2-night trip
Verified
8/10 Very good
Jul 8, 2022
Hotel Stay
Accommodation i will rate it 8/10. Daily breakfast has not much variety (5/10).Counter staffs are not versatile in English (7/10) whereby we would need to use goggle translation. Other than a big shpg mall opp the hotel, walking distance less than 8mins, there are no shops at the surrounding.
Verified traveler
7-night trip
Verified
10/10 Exceptional
Dec 21, 2022
Still look new and clean after more than 5 years. Shopping mall just opposite and walkable to Asean market. The downside are, required tuk tuk to downtown and it is not cheap as many tuk tuk refused to come due to busy traffic.
Kim Loong
Kim Loong, 1-night trip
Verified
8/10 Very good
Dec 28, 2023
Need upgrade for wifi
Newer wing has more power socket and bath tub. However water from bath tub not hot the day I using it.
Most disappointing is the wifi throughout 3 days stay the wifi is very very weak and could connect to my phone and tablet. I was on the 6floor towards the last few room.
Upset as not able to play my online game and watch u tube.
Paul
Paul, 3-night trip
Verified
8/10 Very good
Feb 25, 2026
No warm water and were told that I lost a spoon which I didn’t even make coffee during the stay. The hotel made me sign a confirmation form that I didn’t lost the spoon.
Eva
Eva, 2-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Yes
Michael
Michael, 12-night trip
Verified
2/10 Poor
Dec 7, 2023
Otrevlig personal i receptionen väldigt dåligt internet ville ha ett extra täcke då skulle det kosta 300 bath per natt extra för ac gick inte att justera allt eller inget. Kall och tråkig frukost prövade olika tider 7.00/9.30 . Detta är inget hotell att rekommendera borde vara Max 2⭐️ 😡