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Mercure Cayenne Royal Amazonia Hotel

4.0 star property
Family-friendly hotel in Cayenne with 2 restaurants and spa

Choose dates to view prices

Tucked away in a lush setting, Mercure Cayenne Royal Amazonia Hotel offers an upscale retreat. Relax with a body scrub at Spa Royal, unwind on the sun-kissed terrace or take a dip in the outdoor pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service
  • Massage/treatment rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CNY1,200
CNY1,223 total
includes taxes & fees
Jun 13 - Jun 14

Why we love this property

Work and wellness blend
This hotel features a business center with meeting rooms and spa services. After work, guests can unwind in the sauna, hot tub, or enjoy a massage.
Taste the local cuisine
Local flavors take center stage in 2 restaurants at this hotel. A sushi spot satisfies cravings, while the bar adds evening charm. Buffet breakfast awaits.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | Minibar, in-room safe, desk, laptop workspace

Classic Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Classic Twin Room, 2 Twin Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Double Bed, Balcony

Classic Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed with Sofa bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Exterior
Ibis Styles Cayenne Centre Amazonia (Ouverture Juin 2024)
Cayenne
  • Air conditioning
  • 24/7 front desk
8.4 out of 10, Very Good, 39 reviews
The price is CNY1,003
CNY1,026 total
includes taxes & fees
Jun 14 - Jun 15
Ibis Styles Cayenne Centre Amazonia (Ouverture Juin 2024)
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About the neighborhood

Map
45 Rue De L'Ara Bleu, Route De Zéphir, Cayenne, 97300

What's nearby

  • Botanical Gardens - 8 min drive - 2.2 km
  • Cyno Garde - 8 min drive - 2.2 km
  • Montjoly Beach - 8 min drive - 2.2 km
  • Musée Alexandre-Franconie - 15 min drive - 4.1 km
  • Place des Palmistes - 15 min drive - 4.1 km

Getting around

  • Cayenne (CAY-Cayenne - Félix Eboué) - 31 min drive

Restaurants

  • ‪Le Mekong - ‬4 min drive
  • ‪Kim Loong - ‬6 min drive
  • ‪Les Palmistes - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪la villa - ‬6 min drive

About this property

Mercure Cayenne Royal Amazonia Hotel

When visiting Cayenne, Mercure Cayenne Royal Amazonia Hotel is a great choice to consider. Guests can visit the spa to be pampered with massages, body wraps, or facials, and La Brasserie Royale, one of 2 restaurants, serves local cuisine and is open for lunch and dinner. Other highlights include an outdoor pool, a poolside bar, and a fitness center.

At a glance

DONE

Hotel size

    • 134 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 6:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Uses some LED lighting
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only

Special features

Spa

Spa Royal has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Dining

La Brasserie Royale - This brasserie specializes in local cuisine and serves lunch and dinner.
Royal Sushi - This sushi bar specializes in sushi and serves dinner only. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Carte Blanche

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number FR93602036444

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Royal Amazonia Hotel Cayenne

Royal Amazonia Hotel

Royal Amazonia Cayenne

Royal Amazonia

Mercure Royal Amazonia Hotel

Mercure Cayenne Royal Amazonia

Mercure Royal Amazonia

Mercure Cayenne Royal Amazonia

Mercure Cayenne Royal Amazonia Hotel Hotel

Mercure Cayenne Royal Amazonia Hotel Cayenne

Mercure Cayenne Royal Amazonia Hotel Hotel Cayenne

Frequently asked questions

Does Mercure Cayenne Royal Amazonia Hotel offer free cancellation for a full refund?

Yes, Mercure Cayenne Royal Amazonia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Cayenne Royal Amazonia Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Mercure Cayenne Royal Amazonia Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mercure Cayenne Royal Amazonia Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Cayenne Royal Amazonia Hotel?

You can check in starting at 6:00 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at Mercure Cayenne Royal Amazonia Hotel and nearby?

Mercure Cayenne Royal Amazonia Hotel has a spa and an outdoor pool, as well as a Turkish bath and a garden.

Are there restaurants at or near Mercure Cayenne Royal Amazonia Hotel?

Yes, there are 2 onsite restaurants, featuring local cuisine.

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Reviews

Mercure Cayenne Royal Amazonia Hotel Reviews

8.4

Very Good

8.8

Cleanliness

7.0

Location

8.2

Staff & service

8.6

Property conditions & facilities

Reviews

Verified

6/10 Good

Restaurant was okay, not a lot of options. Massage was great
Stefan, 3-night trip
Verified

10/10 Exceptional

The nice paintings on the walls and the reception. Rooms are very nice and comfortable. However, the service at the restaurant was horrible as they took 30 minutes to attend to us and we waited 1h to get the food...
Solange, 1-night trip
Verified

10/10 Exceptional

Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Prabhjot, 1-night trip
Verified

10/10 Exceptional

I had the opportunity to stay at the Mercure Cayen

I had the opportunity to stay at the Mercure Cayenne Royal Amazonia Hotel, and it was a very positive experience overall. The hotel is modern, clean, and well-located, making it an excellent base for both business and leisure travelers visiting Cayenne. The staff was attentive and courteous, and most spoke both French and English, which made communication smooth. The rooms are spacious and well-equipped, featuring comfortable beds, strong air conditioning, and amenities such as a minibar, safe, and a large desk. The bathrooms are modern and clean, with good water pressure and hot water available at all times. The Wi-Fi worked well throughout the property, including in the rooms, which was important for my work. The breakfast buffet offered a good selection of fresh fruit, breads, pastries, and hot items — a nice mix of local and international options. One of the highlights was the pool and spa area, which provided a great space to relax after a long day. There’s also a fitness center and an on-site restaurant with refined dining options. A minor downside is that the hotel is a bit outside the city center, but taxis are available and the area is quiet and secure. In summary, the Mercure Royal Amazonia stands out as one of the best hotel options in French Guiana — modern, clean, comfortable, and with great service. I would definitely stay here again.
Bianca, 4-night trip
Verified

6/10 Good

Nice room and general facilities, and also a large pool area, but there was no shade / umbrellas and no pool bar.
Jacob V, 1-night trip
Verified

6/10 Good

Never go back
Luis, 2-night trip
Verified

8/10 Very good

Ok
Alexandra, 3-night trip
Verified

10/10 Exceptional

rien a rajouter séjour agréable
Romuald, 1-night trip
Verified

10/10 Exceptional

Chambre propre et petit déjeuner parfait
Jorge, 3-night trip
Verified

10/10 Exceptional

Ras
Christine, 5-night trip
Verified

8/10 Very good

Dommage qu’il faille attendre midi pour commander un verre au bar ou à la piscine. Mais dans l’ensemble c’était très bien
Marlene, 2-night trip
Verified

6/10 Good

Personalen verkar inte kunna genomföra någonting eller besvara någon fråga utan att ta dit managern… märklig typ av ledning där INGET ansvar verkar delegeras. Hela anläggningen saknar känsla för gästvänlighet och vad kan vara behagligt för gästerna. Känns lite som ett statligt hotel i Ryssland på 80-talet
Emmanuel, 1-night trip
Verified

8/10 Very good

Très bon petit déjeuner
jean-christophe, 9-night trip
Verified

8/10 Very good

Chambre propre, personnel au petit déjeuner à l’écoute.
Jorge, 4-night trip
Verified

8/10 Very good

Parfait pour business
Fanny, 3-night trip
Verified

10/10 Exceptional

Un personnel accueillant et très bonne localisation
Nesrine, 3-night trip
Verified

10/10 Exceptional

Chambre très propre Personnel très accueillant
Bertrand, 4-night trip
Verified

6/10 Good

Hôtel qui vieillit mal… Trop chère pour ce que c’est…
Michal, 7-night trip
Verified

6/10 Good

- Trop d’appareils défectueux en salle de fitness - Places de parking insuffisantes quand il y a des événements - Et surtout : les chambres ne sont pas assez insonorisés. La musique forte devient gênante.
Cliff, 2-night trip
Verified

10/10 Exceptional

Plateaux repas sales sur le palier Désagréable
Romuald, 1-night trip
Verified

10/10 Exceptional

Chambre impeccable Le bémol reste les plateaux repas sales sur le pallier C’est désagréable un tel spectacle lorsque l’on sort ou rentre dans sa chambre pour un hôtel de ce standing
Romuald, 1-night trip
Verified

10/10 Exceptional

Oui
Romuald, 1-night trip
Verified

8/10 Very good

Chambre impeccable et personnel charmant.
BALTHAZARD, 5-night trip
Verified

8/10 Very good

Buen hotel
ANDREA, 2-night trip
Verified

6/10 Good

Il faut réaménager l'hotel, beaucoup de potentiel mais accueil médiocre, finissions en mauvais état, une alarme déclenché dont s'avérant fausse alerte, bréf, dommage d'hotel
carl, 1-night trip