Messner Palace

Property class: 4.5
Luxury hotel with restaurant, connected to a rail/subway station, near Grand Canal

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Messner Palace offers a fantastic location, putting you just a 5-minute walk from Grand Canal and Punta della Dogana. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights at this luxurious hotel include a snack bar/deli and a garden.

Reviews

5.2 out of 10

Popular amenities

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Beach shuttle
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry

For families (6)

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double or Twin Room, Garden View

A hotel room with a large window, a bed with red bedding, two bedside lamps, a mirror, and a television displaying a cityscape.

Superior Double or Twin Room, Garden View

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Garden View

A hotel room with a large window, a bed with red bedding, two bedside lamps, a mirror, and a television displaying a cityscape.

Superior Triple Room, Garden View

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room, Canal View

View from room

Superior Double or Twin Room, Canal View

  • Canal view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, City View

Room

Superior Triple Room, City View

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

A canal with a gondola, buildings on either side, and outdoor seating with umbrellas.
Hotel Messner
Dorsoduro
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Connecting rooms available
4.8 out of 10, 402 reviews
The price is CNY337
CNY424 total
includes taxes & fees
Nov 17 - Nov 18
Hotel Messner
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About the neighborhood

Map
Rio Terrà Catecumeni 216, Dorsoduro, Venice, VE, 30123

What's nearby

  • Grand Canal - 2 min walk - 0.2 km
  • Peggy Guggenheim Museum - 2 min walk - 0.2 km
  • Basilica di Santa Maria della Salute - 2 min walk - 0.2 km
  • Punta della Dogana - 2 min walk - 0.2 km
  • St. Mark's Square - 14 min walk - 0.6 km

Getting around

  • Marco Polo Airport (VCE) - 5.2 miles/8.3 km
  • Treviso Airport (TSF) - 16.7 miles/26.9 km
  • Venice Santa Lucia Station - 30 min walk
  • Venice (XVQ-Santa Lucia Rail Station) - 30 min walk
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Gio's Restaurant & Terrace - ‬16 min walk
  • ‪Ombra del Leone - ‬13 min walk
  • ‪Ristorante Al Giglio - ‬13 min walk
  • ‪St. Regis Bar - ‬16 min walk
  • ‪Ristorante da' Raffaele - ‬13 min walk

About this property

Messner Palace

  • Messner Palace offers a fantastic location, putting you just a 5-minute walk from Grand Canal and Punta della Dogana. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights at this luxurious hotel include a snack bar/deli and a garden.

At a glance

Hotel size

    • 10 rooms
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
    • On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Offsite parking within 8202 ft (EUR 30 per day)

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Beach shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Bed rails

What to do

  • Beach shuttle (surcharge)
  • Discount at nearby fitness center
  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1600
  • Safe-deposit box at front desk
  • Garden
  • Art gallery on site
  • Designer stores on site
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Walkway to water
  • Traditional architecture

Accessibility

  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in hallways
  • Hallway handrail height (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 58-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Iron/ironing board (on request)
  • Other workout equipment

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Crib/infant bed (surcharge)

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 16 for adults and EUR 10 for children
  • Airport shuttle service is offered for an extra charge of EUR 140 per vehicle (one-way, maximum occupancy 6)
  • Beach shuttle service is offered for an extra charge
  • Hosted evening meal costs EUR 70

Children & extra beds

  • Cribs/infant beds are available for EUR 15 per stay
  • Airport shuttle service for children up to age 18 costs EUR 140 (one-way)
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees

Parking

  • Parking is available nearby and costs EUR 30 per day (8202 ft away)

Policies

Extra-person charges may apply and vary depending on property policy.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 16 April to 15 September.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Some guestrooms at this property are located 50 meters away from the hotel's main building.
Property Registration Number IT027042A1QIMZFOV8

Property class

This property has received its official star rating from the local rating authority.

Also known as

Messner Palace Venice
Messner Palace
Messner Palace Hotel Venice
Messner Palace Hotel
Messner Palace Hotel
Messner Palace Venice
Messner Palace Hotel Venice

Frequently asked questions

Are pets allowed at Messner Palace?

Sorry, pets aren't allowed, but service animals are welcome.

Is airport shuttle service offered by Messner Palace?

Yes, an airport shuttle is available. The charge is EUR 140 per vehicle one-way.

What are the check-in and check-out times at Messner Palace?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.

Is there an onsite casino at Messner Palace?

No, this hotel doesn't have a casino, but Casino of Venice (0.9 mi) and Ca' Noghera Casino of Venice (6.4 mi) are both nearby.

What is there to do at Messner Palace and nearby?

Messner Palace has a garden.

Are there restaurants at or near Messner Palace?

Yes, there's an onsite restaurant.

What's the area around Messner Palace like?

Messner Palace is in Dorsoduro, a short 15-minute walk from St. Mark's Square and 20 minutes' walk from Rialto Bridge.

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Reviews

Messner Palace Reviews

5.2

5.4

Cleanliness

4.6

Amenities

5.8

Staff & service

4.4

Property conditions & facilities

Popular mentions

Room
Breakfast
Bathroom
Lobby

Reviews

Verified review

6/10 Good

Excellent location, we were lucky getting the only room with balcony and canal view. The 20% discount on the restaurant really helps. It’s a vintage stay, we liked it but would be better if they improve the cleaning stuff.
Verified review

6/10 Good

Location was great with a canal view and a great little restaurant. Pretty close to the Vaporetto Salute stop. Staff was not overly friendly, make sure you buy water for the room. You definitely get the feel of old Venice with this hotel. Stayed 2 nights and that was perfect.
Verified review

8/10 Very good

Room was clean, good location
Verified review

10/10 Exceptional

Loved the location and the rooms!
Verified review

6/10 Good

Basic hotel but clean rooms & friendly staff

Had been worried by negative reviews but stay was clean & comfortable for the price. Reception staff were perfectly charming, friendly & helpful (not at all rude as others have said). A little worn and dated but overall a pleasant stay.
Verified review

2/10 Poor

We have stayed at dozens of hotels in Europe, Costa Rica, Canada and the USA, this is without doubt the worst hotel at which we have ever stayed. Perhaps the last thorough maintenance for hotel was done twenty-years ago. Sarcastically, I would to say pre-WWII. The beds were mere army cots with deteriorated mattresses. Who knows when the blankets and pillows were last laundered. The carpet was stained with something in red which we chose to ignore. The mosquitoes were well-fed and the A.C. dyed. The breakfast that the website offered does not exist. We left one-day earlier than anticipated due to the conditions of the hotel. On the positive side, the location, over which the hotel has no control, was good. Water ferries were a short walk away.
Verified review

4/10 Fair

This property is not the property as advertised. The location is about. 15-20 min walk from the main attractions in Venice, however it is located conveniently close to a Vaporetto (water bus) stop that you can navigate. This property is a collection of buildings, my review is only about the room I had which is in the primary building, but I would guess the same applies to all. The property itself did not have access to laundry or breakfast services as offered. The interior has received no attention for what seems like at least two decades and is tired and worn out. Hot water is sporadic at best, mattresses are paper thin along with the pillows. There are better options available at a similar price point. I would avoid this one.
Verified review

10/10 Exceptional

Front desk reception was outstanding as well as the restaurant. Very helpful, and went above and beyond.
Verified review

4/10 Fair

Main areas were quaint but room needed new furniture (veneer coming away from chipboard), new mattress (sagging in middle), new carpet, new wall paper, new bathroom and a lick of paint (damp patch on ceiling). Food in the restaurant was nice and very good value (guests receive 40% discount). Overall a good budget hotel for Venice, just needs a little freshen up.
Verified review

8/10 Very good

The TV didn’t work and it would have been nice to watch some news. The shower water was warm to cold. Expedia indicated a continental breakfast available but that is extra. The room was quite small and our three beds took up the entire space, but I was fine with that, as I wanted three beds. Great location.
Verified review

6/10 Good

The hotel has a great potential. The staff is very polite and helpful, but the rooms need major renovation. Bathrooms are in poor condition as well as carpet. Internet is barely working, we tried to watch Netflix but it constantly got disconnected. We enjoyed the hotel’s restaurant. Food was good and ambient atmosphere was pleasant. We would stay in this hotel again, but as I said they need to update showers.
Verified review

4/10 Fair

This is a very nice old hotel. The staff were all very nice. We arrived late, and the dining manager allowed us to order some food to take to our room. My problem is with the reservation. I requested a room for 3 & selected a triple room. When we arrived, the staff said they received a reservation for only 2 people, so I had to pay for an additional person + the tourist fee. It cost me nearly $75 more for the exact room I had reserved.
Verified review

6/10 Good

We only stayed 1 night and appreciated the friendly staff allowed us to store our bags until the 3pm check in time. We were not happy with the AC being stuck on 16 degrees all night. We tried to find the control for the heat pump/ac and discovered in the morning we hadn’t lost it- but all the ac boxes are controlled by the hotel and maintenance needs to change it. A very cold night for tired travellers. Aside from this the hotel was cute and staff were friendly
Verified review

4/10 Fair

They advertise WiFi but in our "wing" of the property there was NO WiFi. The heater AC had NO control. They had to send someone from the staff to turn it on or off or to adjust the temperature. Bed was okay. Bathroom okay. Touch control lamps next to the beds turn themselves on and off during the night. Location was convenient. Hotel has a restaurant and food was just 3 stars.
Verified review

6/10 Good

Fantastic location but the hotel aircon didn’t work and was dripping constantly, the room was super hot and having the window open let in heaps of mosquitoes. And the shower had quite a lot of mold!
Verified review

2/10 Poor

One of the worst hotels I’ve stayed in, in a long tine. The desk staff were helpful but in a hopeless situation. The room was worn out, the air-con was hopeless and the hotel had only one air-con control unit, so to adjust the temp., you had to have the front desk staff come to your room, The in room TV didn’t work, there was no breakfast facility… I could go on. It was just a dreadful hotel - not worthy of even being called a hotel.
Verified review

2/10 Poor

Unclean
Verified review

6/10 Good

A vintage stay….. TV for decoration .. hot water scarce
Verified review

6/10 Good

For the price and the peak period we visited in, this place was reasonable. We booked the main building which is clearly much better than the other building. It has ‘faded Wes Anderson’ vibes and has definitely seen better days. That said, it’s an excellent location in a quiet but central location for the vaproretto and there’s a well priced sandwich and coffee shop very close and a good supermarket within a 5 minute walk. It’s Venice and you shouldn’t be spending much time in your hotel room - so with that in mind, it’s fine.
Verified review

2/10 Poor

I am extremely disappointed with my experience at Messner Palace, which fell significantly below the standards expected of a four-star hotel. Our first room had a door that would not lock properly. Despite reporting this, the issue remained unresolved, forcing us to move to the sister hotel. The replacement room was in an unacceptable condition, with black mould around the shower and bathroom sealant, mould-like staining on the carpet, extensive dust, stained curtains, damaged furniture, torn wall coverings and holes in the walls. The air-conditioning unit was covered in black mould-like growth and dust, with similar staining on the ceiling. As someone with asthma, I found this particularly concerning. The mattress had yellow/brown staining, and the bed base was unstable, causing the mattress to sink between its supporting bars. These conditions went well beyond normal wear and tear and raised serious concerns about cleanliness, maintenance and guest comfort. When I explained that we were leaving because of the mould, the receptionist responded, “Well, I changed rooms for you,” without any meaningful acknowledgement or apology. Getting our city tax refund the following day was also unnecessarily difficult. Within 24 hours of sitting on one of the beds, I developed five intensely itchy bites. A pharmacist suggested they were more likely to be bed bug bites than mosquito bites. Although the cause cannot be confirmed, this added to my concerns.
Verified review

2/10 Poor

Do not waste your time/money on this hotel. The AC unit leaked water into a trash can. Staff not able to fix or provide a different room. The walls and door showed water damage from the leak. Mold on the wall behind desk and a visibly dirty old carpet. The AC unit also started beeping at 2:30 am and did not stop all night. No staff at front desk overnight to assist. We found a last minute room somewhere else for less and got out of there. I could not believe what they were charging for such a dump. You can do better, this property is not maintained.
Verified review

2/10 Poor

This is a hotel that is not running in proper condition. Paint flakes from the ceiling, door handles fall off, shower drain is clogged. Most definitely not ideal for the price I paid.
Verified review

2/10 Poor

Do not stay here...terrible hotel.
Verified review

8/10 Very good

Great dining options. Staff was very friendly and accommodating. They offer great service and information to all areas. Would recommend this property.
Verified review

8/10 Very good

It was nice hotel but it doesn’t have elevator. The restaurant is not amazing but everything else was okay.