Nestled by the lake, Kumpeli Spa offers a tranquil retreat with a free breakfast buffet and beachfront dining. Unwind at the on-site spa, indulge in coffee from the coffee shop or take advantage of bike rentals to explore nearby sights. Previous guests have praised this hotel’s serene atmosphere.
Lääninkivalteri Aschanin talo - 10 min walk - 0.8 km
Heinola Summer Theatre - 11 min walk - 1.0 km
Heinola Art Museum - 11 min walk - 1.0 km
Heinola City Museum - 16 min walk - 1.4 km
Heinolan Lintutarha - 19 min walk - 1.6 km
Restaurants
ABC - 7 min drive
Hesburger - 7 min drive
Pekan Leipä - 3 min drive
Café Heila - 7 min drive
Plaaninmäen grilli - 3 min drive
About this property
Kumpeli Spa
Kumpeli Spa is a great choice for your beach stay in Heinola. The indoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include 2 hot tubs, a health club, and a fitness center.
At a glance
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Hotel size
119 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
The front desk is open Monday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (8:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children's menu
What to do
On the beach
Hiking/biking trails nearby
Skiing nearby
Fishing nearby
Working away
Meeting rooms
Services
Luggage storage
Bicycle rentals
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Health club
An indoor pool
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Roll-in shower
Well-lit path to entrance
Stair-free path to entrance
Hospital bed available
Room amenities
Be entertained
LCD television
Home comfort
Heating
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open select days.
Dining
Onsite venue - This beachfront restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per accommodation, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Best Western Hotel Kumpeli
Best Western Hotel Kumpeli Heinola
Best Western Kumpeli
Best Western Kumpeli Heinola
Kumpeli Spa Hotel Heinola
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa Hotel Heinola
Frequently asked questions
Does Kumpeli Spa offer free cancellation for a full refund?
Yes, Kumpeli Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kumpeli Spa?
Yes, there's an indoor pool.
Are pets allowed at Kumpeli Spa?
Yes, pets are welcome. There's a charge of EUR 30 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Kumpeli Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Kumpeli Spa?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon.
What is there to do at Kumpeli Spa and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for fishing and hiking. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Kumpeli Spa also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Kumpeli Spa?
Yes, there's an onsite restaurant that offers alfresco dining and international cuisine.
What's the area around Kumpeli Spa like?
Kumpeli Spa is located by the river, a short 11-minute walk from Heinola Summer Theatre and 20 minutes' walk from Heinolan Lintutarha.
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Reviews
Kumpeli Spa Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.2
Location
8.8
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
The spa offered a peaceful retreat with a small but not crowded facility, beautiful surroundings, and good breakfast. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Mar 17, 2024
Peaceful hotel with a spa
Peaceful and comfortable spa hotel, beautiful surroundings by a river. Small but many-sided spa which was not crowded. Good breakfast.
Torsti
Torsti, 1-night trip
Verified
10/10 Exceptional
Mar 12, 2024
The setting on the river and the amenities make this a peaceful retreat for anyone desiring a spa experience. The front desk staff was attentive and efficient.
Charlie
Charlie, 1-night trip
Verified
10/10 Exceptional
Jul 12, 2022
Enjoyed the Spa, swim in the river, and the town.
Mika
Mika, 1-night trip
Verified
10/10 Exceptional
Aug 2, 2024
Very nice. Sauna with lake access!
Verified traveler
2-night trip
Verified
8/10 Very good
May 3, 2026
Rauhallinen luonnonkaunis paikka.
Kiva kylpylä. Hyvä aamupala.
Ville
Ville, 1-night trip
Verified
10/10 Exceptional
Apr 7, 2026
Kaikki oli ok
Kimmo
Kimmo, 2-night trip
Verified
8/10 Very good
Apr 5, 2026
Kiva huone rannan tuntumassa. Aamiainen aika vaatimaton.
Matti
Matti, 1-night trip
Verified
10/10 Exceptional
Mar 20, 2026
Mahtava allasosasto
Kimmo
Kimmo, 2-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Huone oli siisti, henkilökunta avulias ja kylpylä positiivinen yllätys rentoutumishuoneineen.
Pietu
Pietu, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Huone oli erittäin siisti ja henkilökunta supermukava
Tommi
Tommi, 2-night trip
Verified
6/10 Good
Dec 5, 2025
Kaikki sujui hyvin
Toni
Toni, 4-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Ystävällinen henkilökunta. Siisti huone. Ihana kylpylä. Upeat näköalat. Vaikka hotelli on hieman vanha, niin paikka on ihana ja kylpylä loistava.
Minä
Minä, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Yö Heinolassa, miellyttävä kokemus.
Huone oli siisti ja parveke ihanasti järvelle päin.
Kylpyläosasto oli tosi ihana ja Relax puoli loistava.
Pukuhuone oli vanha mut muuten spa oli tunnelmallinen, aidot kynttilät paloi ja maisema järvelle.
Todella hyvät saunat. Höyrysauna 😍
Kylpylältä kiva rantareitti ulkoilla.
Hotelli oli vanha mutta siisti.
Ainut pieni miinus oli ravintolapalvelut, ala carte jossa ei ollut pizzaa :)
Aamupala oli hyvä.
Täällä ois kiva kokoustaa, tiloja sellaiseenkin on.
Kati
Kati, 1-night trip
Verified
8/10 Very good
Sep 15, 2025
Aivan hyvä.
Eka kerta Kumpelissa ja tullaan kyllä toistekin. Loistava sijainti ja kylpyläosasto on remontoitu lähiaikoina. Pihassa ei ole sähköautojen lataus mahdollisuutta, joka on tänä päivänä itsestään selvyys hotelleissa.
Antti
Antti, 1-night trip
Verified
10/10 Exceptional
Aug 4, 2025
Huoneet siistit ja hiljaiset, mutta kuumat, onneksi parveke ja puhallin löytyi kuitenkin.
Kuntosali vanhanaikainen.
Kylpylä todella kiva, jos ei ruuhkaa.
Aamupala simppeli hyvä.
Ravintolan ruokalista illallisen kohdilta todella suppea.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Upea sijainti
Kiva kylpylä, upeat maisemat, ystävällinen henkilökunta. Aamiainen on vaatimaton, mutta illallinen hotelliravintolassa hyvä. Heinola oli muutoinkin mukava kohde ja suosittelemme myös Tango & Matto -bistroa.
Noora
Noora, 2-night trip
Verified
4/10 Fair
Jul 25, 2025
Ikke okay til prisen
Dyrt ophold
Dyrt at have hund med (35 euro for 1 nat )
Kedelig morgenmad
Meget hundelort på græsplænerne
Under standart til prisen
Ingen aircondition på værelset
Flot beliggenhed
Helle
Helle, 1-night trip
Verified
6/10 Good
Jul 15, 2025
Hotelli kauniilla paikalla lähellä keskustaa ja ranta - sekä lenkkipolku kohteita. Allas osasto tyydyttävä sopivasti avoinna aamulla sekä jo iltapäivällä.Aamiainen tyydyttävä, mutta lihapullat,nakit, munakas ja piirakat eivät olleet kunnolla lämpimiä , olimme aamiaisella yleensä 8.30 - 9.30. Hotellihuone oli rauhallinen ja ikkuna-parvekebäkymät mahtavan kauniit. Huoneilmastointi ei ollut riittävä, pitituulettaa parvekkeen oven kautta. Emme löytäneet muovin -tai lasinkeräyspistettä.
Paula
Paula, 6-night trip
Verified
6/10 Good
Jul 1, 2025
Kauniilla paikalla. Siisti huone, vaikka jo parhaat päivänsä nähnyt.
Ravintolassa hyvä ruoka ja ystävällinen palvelu.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jun 29, 2025
Hyvää hotelli ja huva huone
Verified traveler
1-night trip
Verified
8/10 Very good
Jun 15, 2025
Vastaanotossa oli ystävällinen henkilö, joka otti minut vastaan. Kaunis näkymä järvelle hotellihuoneen parvekkeelta. Rauhallinen ja muutenkin upealla paikalla oleva hotelli. Aamupala oli ihan ok, kaikkea tarpeellista oli tarjolla. Hotelli kaipaisi pientä pintaremonttia, mutta muuten oikein hyvin onnistunut vierailu hotellissa.
Johanna
Johanna, 1-night trip
Verified
8/10 Very good
Jun 15, 2025
Normaali
Olli
Olli, 2-night trip
Verified
10/10 Exceptional
Jun 13, 2025
Erittäin pätevä kylpylähotelli
Kumpeli spa on mainio perheomisteinen yritys Heinolassa. Kylpyläpuoli on remontoitu erittäin hyvällä maulla ja vaikka sisällöllisesti se on tehty aikuiseen makuun, sai taapero myös iloa polskuttelusta ja porealtaista.
Huoneessamme oli symppis 2000-luvun alun fiilis. Sängyt olivat hyvät ja erityismaininta menee isolle kiintokalustepenkille, johon oli helppo laskea tavarat.
Julia
Julia, 1-night trip
Verified
8/10 Very good
Jun 13, 2025
Mukava paikka pikavisiitille Heinolaan. Aina siellä on tullut majoituttua, kun on tullut Heinolaan yöksi jäätyä.
Timo
Timo, 1-night trip
Verified
6/10 Good
May 11, 2025
Todella hidas palvelu kaikessa.Hotelli todella vanha,huoneista näkee heti.
Kylpylä on kylläkin koko hotellin helmi 👌