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Best Western The Grand Hotel Hartlepool

Property class: 3
Hartlepool hotel with restaurant and bar/lounge

Choose dates to view prices

In the heart of Hartlepool, Best Western The Grand Hotel offers a welcoming stay with cooked-to-order breakfast, free in-room WiFi and an on-site restaurant serving British cuisine. Take advantage of the conference space or banquet hall for events and enjoy coffee/tea in the lobby.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY443
CNY532 total
includes taxes & fees
Apr 17 - Apr 18

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Twin Room

  • Sleeps 2

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Bathroom | Deep soaking tub, rainfall showerhead, free toiletries, hair dryer

Suite, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Suite-1 Double Bed, Non-Smoking, Sitting Area

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room, Standard Room

  • Sleeps 2

Superior Room with Double Bed-Non Smoking

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

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About the neighborhood

Map
Swainson Street, Hartlepool, England, TS24 8AA

What's nearby

  • Victoria Park - 3 min walk - 0.3 km
  • Hartlepool Maritime Experience - 9 min walk - 0.8 km
  • Museum of Hartlepool - 9 min walk - 0.8 km
  • Monkey Statue - 16 min walk - 1.4 km
  • Ward Jackson Park - 3 min drive - 1.6 km

Getting around

  • Durham (MME-Teesside Intl.) - 47 min drive
  • Hartlepool Station - 5 min walk
  • Seaton Carew Station - 5 min drive
  • Stockton Station - 17 min drive

Restaurants

  • ‪King Johns Tavern - ‬4 min walk
  • ‪The Showroom - ‬4 min walk
  • ‪The Ward Jackson (Wetherspoon) - ‬5 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Best Western The Grand Hotel Hartlepool

Best Western The Grand Hotel Hartlepool is a great choice for a stay in Hartlepool. Guests looking for a bite to eat can check out The Grand Reastaurant, which serves British cuisine and is open for breakfast and dinner. A bar/lounge and a snack bar/deli are other highlights.

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

The Grand Reastaurant - This restaurant specializes in British cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 9.50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Best Western Grand Hotel Hartlepool
Best Western Grand Hartlepool
Best Western Grand Hotel
Best The Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel
Best Western The Grand Hotel Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel Hartlepool

Frequently asked questions

Are pets allowed at Best Western The Grand Hotel Hartlepool?

Yes, pets are welcome. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western The Grand Hotel Hartlepool?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western The Grand Hotel Hartlepool?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Are there restaurants at or near Best Western The Grand Hotel Hartlepool?

Yes, The Grand Reastaurant offers British cuisine.

Does Best Western The Grand Hotel Hartlepool have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Best Western The Grand Hotel Hartlepool like?

Best Western The Grand Hotel Hartlepool is in the heart of Hartlepool, a short 5-minute walk from Hartlepool Station and 10 minutes' walk from Hartlepool Maritime Experience.

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Reviews

Best Western The Grand Hotel Hartlepool Reviews

7.4

Good

8.0

Cleanliness

7.4

Location

8.4

Staff & service

7.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Clean room and grwat staff as always.
Paul, 4-night trip
Verified

10/10 Exceptional

Alway a nice room and friendly staff
Paul, 4-night trip
Verified

10/10 Exceptional

Yes. just next door but with limited time but perfect for me.
Paul, 1-night trip
Verified

2/10 Poor

Hotel need managing
Geoffrey, 1-night trip
Verified

10/10 Exceptional

Clean spacious room as usual
Paul, 4-night trip
Verified

10/10 Exceptional

Spacious and clean as usual.
Paul, 4-night trip
Verified

8/10 Very good

Room was big and staff were pleasant
Kulwant, 1-night trip
Verified

10/10 Exceptional

Clean rooms great staff. But heating not the best with a very small radiator
Stephen, 1-night trip
Verified

10/10 Exceptional

Clean room very helpful staff. Convenient parking
Paul, 4-night trip
Verified

10/10 Exceptional

The room was fresh and clean. But a bit chilly.
Paul, 4-night trip
Verified

10/10 Exceptional

Great room very spacious and clean.
Paul, 4-night trip
Verified

10/10 Exceptional

Great large and clean room.
Paul, 4-night trip
Verified

8/10 Very good

Large clean room and en-suite
Paul, 4-night trip
Verified

8/10 Very good

Lovely hotel and indian restaurant and bar

Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
Bryan, 1-night trip
Verified

8/10 Very good

All lovely warm and comfortable
Sandra, 1-night trip
Verified

10/10 Exceptional

Clean spacious room.
Paul, 4-night trip
Verified

2/10 Poor

The room was freezing cold,the heating was not working.The carpet was threadbare.The water was tepid leading to a cold bath. A disastrous stay !
sue, 1-night trip
Verified

8/10 Very good

Helpful staff,
Nicholas, 3-night trip
Verified

10/10 Exceptional

The main light bulb in the room needs replaced 'creates' Brighter room much like bedside light, excellent bathroom very spacious. Fabulous friendly staff. Especially Sandra at the front desk.
Luke, 2-night trip
Verified

10/10 Exceptional

The age of hotel ensures beautiful architecture in the rooms Modern , clean , comfortable Staff were amazing and Helpful. A Polish lady an absolute credit . We ate at Mumbai below the Hotel . Highly recommend
Graeme, 1-night trip
Verified

8/10 Very good

staff member that was on was excellent at sorting me out as I arrived late… I think it was too much trouble for him
Clare, 1-night trip
Verified

8/10 Very good

Lovely hotel

Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
Paul, 2-night trip
Verified

6/10 Good

The Grand is very good for busses with several stops right outside the hotel.
Norman, 7-night trip
Verified

10/10 Exceptional

Sensational stay, I’d highly recommend.
William, 1-night trip
Verified

6/10 Good

Ok place to stay lack of secure parking
Ashley, 1-night trip