Near Galápagos National Park, Hotel Palmeras offers a fresh and modern vibe with free continental breakfast, a daily manager's reception, and an on-site restaurant serving Regional cuisine. Enjoy the sun on the outdoor pool or relax at the art gallery; previous guests have praised this hotel’s attentive staff.
Hotel Palmeras offers a fantastic location, putting you just a 5-minute walk from Las Grietas and Malecon. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bistro del Mar, which serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden.
At a glance
DONE
Hotel size
41 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 10:00 AM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
Supervised childcare*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite garage
Free offsite parking within 66 ft
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
Room service (limited hours)
Water dispenser
Traveling with children
Supervised childcare (surcharge)
Art supplies
What to do
Beach nearby
Working away
2 meeting rooms
Conference center (1292 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Romance packages
Facilities
1 building/tower
Built in 1990
Safe-deposit box at front desk
Garden
Terrace
Communal living room
An outdoor pool
Art gallery on site
Designer stores on site
Banquet hall
Reception hall
Traditional architecture
Accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Stay connected
Laptop-friendly workspace
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
Access via exterior corridors
Local maps
Special features
Dining
Bistro del Mar - This family restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar Madera Fina - Onsite karaoke bar. Happy hour is offered. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8 PM
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Palmeras Puerto Ayora
Palmeras Puerto Ayora
Hotel Palmeras Hotel
Hotel Palmeras Puerto Ayora
Hotel Palmeras Hotel Puerto Ayora
Frequently asked questions
Is there a pool at Hotel Palmeras?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8 PM.
Are pets allowed at Hotel Palmeras?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Palmeras?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Palmeras?
Check-in start time: 10:00 AM; Check-in end time: 7:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Palmeras and nearby?
Hotel Palmeras has an outdoor pool and a garden.
Are there restaurants at or near Hotel Palmeras?
Yes, Bistro del Mar offers Regional cuisine.
What's the area around Hotel Palmeras like?
Hotel Palmeras is in the heart of Puerto Ayora, a short 4-minute walk from Malecon and 10 minutes' walk from Playa de los Alemanes.
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Reviews
Hotel Palmeras Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
5.2
Cleanliness
8.6
Location
4.8
Staff & service
4.8
Property conditions & facilities
Reviews
Verified
2/10 Poor
Dec 30, 2021
No recomendado
Al llegar no tenÃan nuestra reserva, no hay buena limpieza, ni servicio, no reciben pagos con tarjeta y no son resolutivos. Valores súper altos y dicen que no los colocan ellos sino la aplicación, es decir, no se responsabilizan
Ambar
Ambar, 2-night trip
Verified
2/10 Poor
Jul 1, 2017
Not worth the money
When we arrived the hotel was unable to find the booking. Whilst at reception another guest was complaining their toilet didn't flush and their air conditioning didn't work. The receptionist was not welcoming and when we got to our room the sink had not been cleaned, the air conditioning was poor and the temperature of the shower was impossible to control. On our second day there was a cockroach in the room and until we asked for someone to come and help we were just given a can of 'raid'. We didn't swim in the pool and didn't see anyone in it. The water did not look clean enough. This hotel is not worth the number of stars given on the site.
Verified traveler
2-night trip
Verified
4/10 Fair
Apr 18, 2017
Lots of issues
The hotel could not find out reservation we made months earlier. Took an hour to get a room, they kept asking us what agency we had used and looked confused when we told them we had made our own reservations on the web. (and we speak Spanish!) Quality of room was barely adequate, towels were threadbare, air conditioning worked, but was very loud. Bathroom was very dated, but fairly clean at least.The breakfast was only OK, not a great variety. scrambled eggs every morning with a bread option and some fruit.
The only good things were the location and the pool.
Tricia
Verified
8/10 Very good
Apr 15, 2017
Comodo y sencillo. Tarifa media
Galapagos es un Excelente destino. Buen manejo de turismo. Hotel comodo y sencillo. Cerca a restaurantes y operadores de turismo