Room wasn’t what we reserved. To effort made or concern shown. Booked a two bed room. Showed up and it only had one bed. Said the chase was the second sleeping space. Not even long enough for a 10 year old to lay flat. Fridge doesn’t work, head board beeping, phone either isn ’t really calling the front desk
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 9 日
Yes
Sheri
Sheri,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 2 日
The carpet was dirty in the room, stained. No bath mat. There were no water cups (even plastic throw away type) in the room. Bar soap would be nice. The room was a bit noisy. The door to the room (106) didn't automatically close, which I find odd...maybe because it was a handicapped room? Not sure.
On the plus side the staff were friendly, helpful, cheery. I appreciated the staff in the kitchen and at the front desk.