Located on the beach, Mitsis Cretan Village offers a sun-kissed getaway with 2 poolside bars, a beach bar and Royal Mare Thalasso spa for relaxation. Enjoy in-room WiFi, fitness classes at the gym and rowing or windsurfing activities by the sea.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Free breakfast
Spa
Airport transfer
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
4 restaurants and 2 poolside bars
Full-service spa
5 outdoor pools
Free children's club
4 outdoor tennis courts
Fitness center
Steam room
Children's pool
Waterslide
Beach bar
Bar/lounge
For families (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Refrigerator
Private bathroom
The current price is CNY1,037
CNY1,037
CNY1,259 total
includes taxes & fees
May 17 - May 18
Why we love this property
Work meets play
This hotel features a business center, full-service spa, tennis courts, mini golf, and evening entertainment. Work hard, relax harder.
Culinary paradise
This hotel features 4 restaurants and a bar for diverse dining experiences. A complimentary buffet breakfast starts each day with delicious options.
Convention Centre Creta Maris - 5 min drive - 2.3 km
Port of Hersonissos - 6 min drive - 3.1 km
Star Beach Water Park - 8 min drive - 5.3 km
Malia Beach - 18 min drive - 13.7 km
Getting around
Nikos Kazantzakis Airport (HER) - 28 min drive
Airport shuttle
Area shuttle (surcharge)
Restaurants
Nexus Coffee & Shop - 5 min drive
Creta Maris Pithos - 3 min drive
Romantic Bar - 4 min drive
Alatsi Restaurant - 3 min drive
Estia - 3 min drive
About this property
Canvas by Mitsis Cretan Village
At Canvas by Mitsis Cretan Village, you can hit the beach to play volleyball or sip a drink at the beach bar, plus you'll be within a 10-minute drive of Star Beach Water Park. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Veranta, one of 4 restaurants, serves lunch and dinner. Other highlights at this all-inclusive hotel include 2 poolside bars, a free kid's club, and a bar/lounge.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet meals, snacks, and select beverages included
Land activities
Fitness facilities
Tennis
Lessons/classes/games
Pilates
Entertainment
Onsite entertainment and activities
Onsite live performances
At a glance
DONE
Hotel size
322 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Supervised childcare*
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Offsite
Area shuttle*
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
4 restaurants
2 poolside bars
Bar/lounge
Beach bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Waterslide
Mini golf
Playground
Supervised childcare (surcharge)
Children's menu
What to do
Tennis lessons
Fitness classes
Beach volleyball
Basketball
Mini golf
Canoeing
Water skiing
Windsurfing
Evening entertainment
Shopping
Pool table
Horse riding nearby
Scuba diving nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Bicycle rentals
Water sports equipment
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
5 outdoor pools
Shopping mall on site
Arcade/game room
Full-service spa
4 outdoor tennis courts
Steam room
Waterslide
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Comprehensive food waste policy
Comprehensive recycling policy
No plastic drinking straws
No plastic water bottles
Reusable cups only
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
What to enjoy
Furnished balcony/patio
Freshen up
Private bathroom
Bathtub only
Free toiletries
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
Recycling
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Mare Thalasso. Services include facials and body treatments.
Dining
Veranta - This restaurant serves lunch and dinner.
La pergola - Onsite restaurant. Reservations are required.
Thalassa - This restaurant is located on the beach. Open select days.
Aldy - Onsite restaurant. A children's menu is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night
Optional extras
Area shuttle service is offered for an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Aldemar Cretan Village Hotel Heraklion
Aldemar Cretan Village Heraklion
Aldemar Cretan Village Hotel Hersonissos
Aldemar Cretan Village Hotel
Aldemar Cretan Village Hersonissos
Aldemar Cretan Village All Inclusive All-inclusive property
Aldemar Cretan Village Hotel Chersonisos
Aldemar Cretan Village Crete, Greece
Aldemar Cretan Village All Inclusive Hersonissos
Aldemar Cretan Village All Inclusive
Almar Cretan ge Inclusive inc
Frequently asked questions
Does Canvas by Mitsis Cretan Village offer free cancellation for a full refund?
Yes, Canvas by Mitsis Cretan Village does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Canvas by Mitsis Cretan Village?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Canvas by Mitsis Cretan Village?
Sorry, pets aren't allowed.
Is parking offered on site at Canvas by Mitsis Cretan Village?
Yes, there's free self parking.
What are the check-in and check-out times at Canvas by Mitsis Cretan Village?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Canvas by Mitsis Cretan Village and nearby?
Have fun with onsite activities like water skiing, windsurfing, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Canvas by Mitsis Cretan Village also has 2 poolside bars, a steam room, and spa services, as well as an arcade and a garden.
Are there restaurants at or near Canvas by Mitsis Cretan Village?
Yes, there are 4 onsite restaurants, featuring beachfront dining.
Does Canvas by Mitsis Cretan Village have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
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Reviews
Canvas by Mitsis Cretan Village Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.0
Location
9.2
Staff & service
8.4
Property conditions & facilities
Popular mentions
Food
Service staff
Children
Entertainment
Reviews
Verified
10/10 Exceptional
Jul 31, 2025
Great family resort
Pauline
Pauline, 5-night trip
Verified
10/10 Exceptional
Jul 12, 2025
Staff are super friendly, all inclusive is good value, plenty of space and we had the most glorious weather!
Ginette
Ginette, 7-night trip
Verified
10/10 Exceptional
Sep 19, 2025
We absolutely loved our stay in mitsis. Staff were friendly, food was tasty and the family entertainment was good too. Thanks x
sana fatima
sana fatima, 4-night trip
Verified
10/10 Exceptional
Jul 14, 2024
Excellent dining options.
Martin
Martin, 7-night trip
Verified
8/10 Very good
Jun 3, 2025
The property is very nice and very clean the entertainment is poor food is very good the staff booked is don’t know what she due.
Antonio Rogerio da Silva
Antonio Rogerio da Silva, 7-night trip
Verified
8/10 Very good
Nov 12, 2023
Really good stay, good food and very hospitable.
Needed a taxi to get to places around the hotel but that was easy to organise through the hotel.
Ryan
Ryan, 6-night trip
Verified
8/10 Very good
Nov 4, 2023
Very friendly atmosphere
Karim
Karim, 7-night trip
Verified
10/10 Exceptional
May 10, 2025
Lovely family holiday
The hotel was amazing and better than advertised. The rooms and surrounding areas were clean and airy, the location was beautiful.
Travelling with a 2 year old, the all inclusive food, pizza corner and snacks were great. We really enjoyed the variety of food, especially as vegetarians.
The bar staff, restaurant staff and lobby staff were amazing - super helpful.
The best part was the animation team. An excellent job done by Marcone, Giorgia and Karol - our son loved the mini disco every night. They were fantastic and helped my son have a memorable holiday
Rashesh
Rashesh, 7-night trip
Verified
8/10 Very good
Oct 26, 2023
Lovely property lovely location, exactly what was needed. Kids loved it, so i'd say it was geared up for children, though not so much for under 4s. Food and drink quality slightly lacking. Entertainment was a bit too samey, but overall such a great holiday.
Alistair
Alistair, 7-night trip
Verified
8/10 Very good
May 29, 2025
Wonderful Family Holiday at Mitsi Cretan Village - Service Shines!
We recently returned from a fantastic stay at Mitsi Cretan Village with our 3-year-old toddler, and overall, we had a truly lovely family holiday.
The standout feature of this hotel is undoubtedly its staff and service, which genuinely felt like a proper 5-star experience. From the moment we arrived, the team was incredibly attentive and hospitable. Nothing was ever too much trouble, and they consistently went above and beyond to ensure we had everything we needed. The overall atmosphere was warm and welcoming.
The layout of the hotel is also excellent, with easy access to the beautiful beach and the various pools. As a family hotel, you should expect children and a lively atmosphere, which suited us perfectly. We wouldn't necessarily recommend this resort for couples or friends seeking a quieter getaway. We would also recommend requesting a room in the quieter parts of the hotel. We were initially allocated a room above the main bar, which was quite noisy. The best rooms are likely located on either side of the complex. However, it's worth noting that regardless of your room location, there will likely be some level of activity going on until at least 10 pm.
Our little one absolutely loved the kids' areas, especially the fantastic pools. The kids' corner was also very welcoming, and the activities they had planned looked very interesting, with the children seeming thoroughly engaged. There were also plenty of
Maria
Maria, 7-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Had a very good and relaxing time.
Darius
Darius, 7-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Amazing experience, will go back
Simona Ioana
Simona Ioana, 7-night trip
Verified
8/10 Very good
Jul 2, 2023
Perfect for a family holiday. Great food, service, staff and program for the kids.
The variety and quality of food was incredible. 5 day stay and didn’t eat the same dish twice
Marinella
Marinella, 5-night trip
Verified
8/10 Very good
Jun 5, 2025
Very good
Lenismar Alves de
Lenismar Alves de, 7-night trip
Verified
10/10 Exceptional
Jan 27, 2023
I enjoyed very my everything was perfect
Xhuljo
Verified
10/10 Exceptional
Aug 2, 2025
First time visiting a Mitsis, I was dubious as it was so cheap for a family of four, all inclusive. I was pleasantly surprised!! We all had a great time and will be back,
We were a family of four, young children, and the room was cozy! I imagine with older children it would be cramped.
Food selection was good and tasty with different themed nights. Breakfast got a bit boring by day 6, lots of choice just the same every day. All edible and tasty, though.
Neil
Neil, 6-night trip
Verified
10/10 Exceptional
Aug 6, 2017
Just PERFECT
Just PERFECT
Like A DREAM
IOANNIS
IOANNIS, 8-night trip
Verified
10/10 Exceptional
Jul 14, 2025
Beautifully landscaped resort with excellent food options and friendly, attentive staff. Pleasant distance from the airport for transfers.
Great for kids (they loved the water slide). Only negatives; most of the pool tables in the games area are missing a full set of balls. Can be tricky securing sunloungers by the pool areas and the nighttime entertainment can be a bit noisy if staying near the amphitheatre.
The beach is clean and super accessible. The sea is very rocky underfoot here but we enjoyed that because it means there’s an abundance of fish to view in shallow water close to the shore. Excellent for newbie snorkellers and/ or kids.
Overall we had a wonderful, relaxed holiday in a gorgeous setting with an excellent selection of food available almost 24/7. Would not hesitate to stay here again.
Geoffrey William
Geoffrey William, 7-night trip
Verified
8/10 Very good
Oct 26, 2022
I was very pleased with customer service. All staff are extremely nice, kind and always enthusiastic to help with any queries.
Regarding hotel entertainment, could be improved, even taking to the account that it was off season.
Neringa
Neringa, 7-night trip
Verified
10/10 Exceptional
Nov 25, 2023
Excellent village vey family oriented. A lot of activities with mini club, animationss, mini-disco etc... The pools are not heated but we had the chance of plenty of sunshine in October. The food is of high quality. A lot of fresh and lovely prepared dishes. The 2 restaurants a la carte offers a very good culinary experience. Thanks a lot to all the team of the village especially thankx to Elena DAMILAKI for always smiling, helping, guiding and wormly welcoming.
Adham
Verified
8/10 Very good
Aug 28, 2016
Summer vacation. The food was limited a little (vegetable and fruits especially). Although the hotel offers wifi, the connection was not stable at all and I rather used data roaming than wifi.
tomas
Verified
6/10 Good
Jun 1, 2016
Nice hotel with own beach
Bed was really firm which ment no sleep for me for a week. Rooms were small and could of been cleaner. Wifi was sketchy and limited so my husband had to buy extra data so he could send emails for work. Nearest town is a taxi ride away so you are limited to resort unless you don't mind taxis. All inclusive food was very good, cocktails awful but still a lovely place to be in May. I wouldn't book when high season. Would be too crowded.