Hilton Garden Inn Jacksonville

3.0 star property
Jacksonville hotel with indoor pool and restaurant

Choose dates to view prices

In the heart of Jacksonville's shopping district, Hilton Garden Inn offers a vibrant retreat. Take in city views from the rooftop terrace or unwind at the on-site bar after exploring nearby shops. With free public WiFi, a gym for fitness enthusiasts and helpful staff praised by previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station

For families (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is CNY772
CNY872 total
includes taxes & fees
Jun 28 - Jun 29

Room options

Available filters for rooms
Showing 16 of 16 rooms

1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS

  • Sleeps 2
  • Free wired internet

2 QUEENS PREMIUM W/IN-ROOM DRINKS-SNACKS

  • Sleeps 4
  • Free wired internet

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(4 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 4
  • Free wired internet

Room, 1 King Bed (Drinks & Snacks)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

Map
1016 Jacksonville Parkway, Jacksonville, NC, 28540

What's nearby

  • Challenge Course Park - 3 min walk - 0.3 km
  • Richard Ray Park - 7 min walk - 0.7 km
  • Jacksonville Commons - 12 min walk - 1.0 km
  • Jacksonville Mall - 4 min drive - 5.6 km
  • Marine Corps Air Station New River - 11 min drive - 17.3 km

Getting around

  • Albert J. Ellis Airport (OAJ) - 27 min drive
  • New Bern, NC (EWN-Coastal Carolina Regional) - 45 min drive

Restaurants

  • ‪7 Brew Coffee - ‬8 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Krispy Kreme - ‬16 min walk
  • ‪Olive Garden - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬14 min walk

About this property

Hilton Garden Inn Jacksonville

  • At Hilton Garden Inn Jacksonville, you'll be within a 15-minute drive of Camp Lejeune Main Gate and Visitor Center. Guests can take a dip in the indoor pool or grab a bite to eat at Lime & Lemon Asian Fusion, which serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
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Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 24-hour business center
  • Computer station
  • Conference space (5000 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Visual fire alarm
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps) and free wired internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lime & Lemon Asian Fusion - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 4.95 per night (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 11.95 for adults and USD 6.95 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville offer free cancellation for a full refund?

Yes, Hilton Garden Inn Jacksonville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn Jacksonville?

Yes, there's an indoor pool. Guests have pool access from 9 AM to 10 PM.

Are pets allowed at Hilton Garden Inn Jacksonville?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Garden Inn Jacksonville?

Yes, there's free self parking.

What are the check-in and check-out times at Hilton Garden Inn Jacksonville?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hilton Garden Inn Jacksonville and nearby?

Hilton Garden Inn Jacksonville has an indoor pool and a fitness center.

Are there restaurants at or near Hilton Garden Inn Jacksonville?

Yes, there's an onsite restaurant, Lime & Lemon Asian Fusion.

What's the area around Hilton Garden Inn Jacksonville like?

Hilton Garden Inn Jacksonville is in the heart of Jacksonville, a short 11-minute walk from Jacksonville Commons and 4 minutes' walk from Richard Ray Park.

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Reviews

Hilton Garden Inn Jacksonville Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Bathroom
Location
Restaurant
Bed
Indoor pools
Water
Family friendly

Reviews

Verified

10/10 Exceptional

Staff was very helpful and easy to understand, dining area was top of the line, lobby, hallways and elevator were very clean. Room was impeccable, beds were comfy.
Brandy, 1-night trip
Verified

10/10 Exceptional

The stay overall was a nice experience. I just wish the bed was a little more comfortable! That was my only complaint about the room. The room was very clean. The staff was very friendly and always spoke. The wicker style furniture out front needs to be replaced. It was nice to be able to sit outside though.
Ron Mike, 3-night trip
Verified

8/10 Very good

Nice clean hotel
Toni, 1-night trip
Verified

10/10 Exceptional

Very clean very nice staff will use place in future
Brandon, 1-night trip
Verified

10/10 Exceptional

Great tasting food
Clarence E, 1-night trip
Verified

10/10 Exceptional

Great staff and very accommodating. We requested two beds on our late check-in and they provided us with a big room, which we really appreciated. Great location too.
Lorelie, 1-night trip
Verified

10/10 Exceptional

The front desk staff were really kind.
Whitney, 1-night trip
Verified

10/10 Exceptional

Amazing staff which made it an amazing stay
Jose, 2-night trip
Verified

10/10 Exceptional

Super clean room. The location was great with many great restaurants close by. It was nice to have full size shampoo, conditioner, shower gel, and hand soaps available that smelled great. The double room with the sofa and extra TV was perfect for entertaining our family that we were visiting.
Wendy, 3-night trip
Verified

10/10 Exceptional

Wonderful outdoor facilities.
Rebecca, 1-night trip
Verified

6/10 Good

Front desk staff Brent was not customer service friendly. Others it was a good stay
Chantel, 4-night trip
Verified

8/10 Very good

Staff was great. Room was nice - but - window shade wouldn’t go up and desk chair was terribly tattered.
Michael, 1-night trip
Verified

10/10 Exceptional

Loved the restaurant inside and the friendly staff.
Mary, 2-night trip
Verified

10/10 Exceptional

Great location. Great food.
Melissa, 1-night trip
Verified

10/10 Exceptional

The staff was awesome, and the property is spotless!
David, 2-night trip
Verified

10/10 Exceptional

Great night staff friendly. Great customer service
colleen, 2-night trip
Verified

6/10 Good

The hotel staff is great. There is an awful strong odor as you enter into the hotel-it’s almost too much. I smelled it throughout the first floor of the hotel. The room looked clean until you actually looked at the details. The curtain in our room was held with large binder clips and the tub was slow draining. Overall, the stay was okay. I couldn’t hear anyone through the walls. I’m just not sure if I’d stay here again due to the strong odor on the first floor-Yikes!
Shayron, 1-night trip
Verified

10/10 Exceptional

The room was beautiful and the shower was amazing. The staff was amazing and they were very friendly. Would recommend to everyone!!!!!!!!
Italo F, 2-night trip
Verified

8/10 Very good

The kids loved the inside pool and it is close to ALOT of restaurants.
Shanika, 3-night trip
Verified

10/10 Exceptional

Huge room, big tv super comfy beds and pillows
Patience, 4-night trip
Verified

10/10 Exceptional

The indoor pool was a wonderful perk for my younger children. Service was excellent with friendly staff and easy check-in/out. Out of the hotels we've stayed in Jacksonville, NC, this is our favorite.
Heather, 2-night trip
Verified

10/10 Exceptional

Property and staff were excellent! I was traveling by my self, felt completely safe. Plenty amenities available at hotel, shopping and other dining options very close!
Katie, 3-night trip
Verified

10/10 Exceptional

Camp Lejeune Family Visit

Great staff and service
Martin, 2-night trip
Verified

10/10 Exceptional

Excellent Stay

Hotel was clean and friendly. Room was as expected and matched the pictures that were online. The area was in a good location and close to everything. Only somewhat issue I could complain about would be the luggage carts, they were small and not the easiest to maneuver. Overall we had a great stay and would definitely stay again in the future.
Heather, 2-night trip
Verified

10/10 Exceptional

Good stay
Megan, 3-night trip