Positives
- Aqua Nick Water Area – Enjoyable and well-maintained. Good size and shallow, perfect for kids.
- Character Breakfast – A fun experience (though charged separately) with different characters
- Decent Dining Options– A reasonable number of restaurants.
- Staff Helpfulness – Exceptional service, especially from chefs who accommodated our dietary needs well.
- Resort Cleanliness – Maintained well in most areas.
- Room Quality & Amenities – rooms were spacious, balcony was nice. Provided bottle sterilizer and warmer.
Negatives
- Additional Charges – Fees for things like character breakfast (almost $90/pp) , cotton candies, in-house video games, etc., feel excessive considering the high all-inclusive price.
- Limited Vegetarian Options – not enough choices, although chefs will work with you on your dietary needs.
- Limited Fruits – Not enough variety, especially for a tropical destination.
- Closed Areas – Some resort sections were unavailable with no clear explanation or reopening timeline.
- Dessert Variety– Could benefit from more options, like chocolate bars.
- Some Night Show Performances – Certain dancers wore revealing outfits, which seemed out of place for a kids' place.
Overall Impression
The resort has enjoyable elements, particularly its water park and helpful staff. However, hidden costs, limited food options, and closed areas impact the experience. Overall resort experience does not strongly justify high prices.