We had a lovely stay, room was clean and the little out door area was lovely looking out over the pool. The only thing is the bedroom and back interance are very dated and really need up dating as they look shabby, yes I’d stay again as it suited our needs
Geraldine
Geraldine,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
paula
paula,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Good overall
Overall we had a lovely stay, staff were very helpful and friendly. The room (11) was clean with plenty of toilet roll and body wash. No hairdryer or extra sheets/ pillows which was disappointing. And the decor could do with being updated - ripped wallpaper, stains on cushion covers.
Kay
Kay,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 18 日
Christine
Christine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 12 日
Rachel
Rachel,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
Fiona
Fiona,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
samantha
samantha,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 13 日
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Great location
Great location for walking into Matlock Bath. Staff very helpful and friendly. Room spotless. Parking on site which is important for us. Would highly recommend
Jayne
Jayne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
One Night
I love staying here and i find it’s my happy place as i always have one of the rooms facing the pool with a balcony and in summer you can sit outside and think you are anywhere in the world.
The food is amazing
The staff are always willing to help.
Looking forward to my next stay.
Catherine
Catherine,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 26 日
Paul
Paul,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 20 日
Highly recommended!
It was great! The staff were nice and approachable. They upgraded our room when I requested a closer room to the entrance as I am 30 weeks pregnant. The spa and pool were amazing as well. We enjoyed it. We'll be back again.
Maria Sauxzane
Maria Sauxzane,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Memorable stay with memorable staff
We had a great stay here. The room was comfortable clean and nice views of the pool. The staff were excellent making sure our stay was memorable especially the brown haired girl on reception she went above and beyond to make sure we had the best time and shown us the highlights of Matlock thank you. Breakfast was great and the bar area with the band and vynl Dj was great. The natural therma swimming pool was unique and great. Life guard was very chatty and helped us understand how it worked from the underground stream.
Natasha
Natasha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
I had a lovely stay
The friendliest of the staff is amazing
I also had a meal in the hotel and it was one of the best i have had in a long time.
If you love Salmon then that’s the dish i would recommend
Catherine
Catherine,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 2 日
Really enjoyed our stay. Thankyou.
David
David,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 29 日
darren
darren,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 23 日
CATHERINE
CATHERINE,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 15 日
CATHERINE
CATHERINE,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 13 日
Very eco friendly environment with excellent staff
We stayed two nights on family business. The staff was very quick and efficient in finding us a room to make us comfortable. The service in the restaurant was quick and beautifully presented. We have stayed there before, and was happy on each occasion.
desmond
desmond,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 13 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 2 日
Dangerous Stat please read!
Unfortunately our stay was ruined by the dangerous electric cables and the extension lead being taped, the cables for to bedside lights were blocked together and then hidden down the side of our head board, really shocking and a fire hazard, the room was very cold and dated and the breakfast was awful. Such a shame as the fresh water Pool and area is lovely, please check the entire electrics if you stay here in your room very dangerous, reported to hotels.com and to the hotel management, they moved us to a room next door but hotel did not offer compensation, hotels.com gave us a £50 voucher towards next stay but very disappointed please see pictures below,
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 1 日
Didn’t know what to expect, as some reviews are a bit harsh. We were greeted on News Years Eve by a friendly young lady who gave us instructions to our room - which was in a separate building (but up different stairs if going through the hotel). Ideal accessible room round the back - you can drive the car and park outside the room more or less.
Room over looked the pool area. Room itself was plenty big enough for 3 adults. V clean, super ‘Dove’ body wash/shampoo/conditioner and body cream. Fluffy white towels and tea/coffee facilities. Room was warm and cosy with a little balcony. Didn’t use restaurant, but was very busy when we walked back from town area, which is about 10mins away down hill going and uphill coming back! Staff are friendly, and looks like it’s going through a refurb, we wouldn’t hesitate to book again! Thank you! Friendly gent on reception on New Year’s Day! Keep up the good work and hopefully it will keep getting better and better! Outdoor Pool was well used by a club.