- property staff emailed one night before, asking for our credit card details via email or phone to process a 200 euros deposit. The email was via a gmail account instead of an official email account, thus we preferred to provide the details upon check in. However the staff insisted we provide the details via the 2 communication channels as there is no check in counter, and said our booking would be cancelled if the details were not provided by 2pm (it was past 12 noon when we were communicating, and we were due to check in at 4pm). We did not appreciate the attitude, and were left with no choice but to take the risk. Upon check it, it appears there is a waiting area and an office, so we cannot really comprehend why it was stated that there's no reception area for us to provide our credit card details face to face.
- the apartment was stated to be suitable for 4 to sleep (which may be true given the sofa bed), however our group of 3 barely had the space to open our luggages without jumping over them in the apartment.
- 3 heaters are present in the room, but 2 were not working. The apartment is generally dated and smells stale. Even the wall clock was not working.
- the location is great as it's close to many attractions. However it is in a very lively area being temple bar and the rooms are not sound proofed, so be prepared for disturbed sleep if you're a light sleeper.
I will not reccomend living in the area or renting with this company. Note there are no lifts as well.
