Despite making a plan for late check-in, we were not able to get into our room for almost an hour. No apologies were offered
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
We enjoyed it
We enjoyed our stay and the local wildlife. The hotel is in a good location, within walking distance to a bar and restaurant. The room has an exterior entrance for privacy, was large and had a mini fridge, which is appreciated. Coffee is only available in the main communal area, which is a bit inconvenient but at least it’s available.
The breakfast was plentiful and delicious!
Katrina
Katrina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
It was an overnight stay before catching a very early flight back home. The room was comfortable and clean.
Debra
Debra,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Serentity in Santa Elena
Monteverde was enjoyable and the hotel was within distance of shops and restaurants, and the staff were quite pleasant & helpful. The room was well maintained and spacious, and I look forward to returning.
David
David,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Sharon
Sharon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Enjoyable stay
Charming surroundings. Helpful staff. Home cooked breakfast. Walking distance to St. Elena.
Sharon
Sharon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Hotel Claro de Luna was a lovely place to stay to be close to the cloud forest reserves. Walking distance to the shops and restaurants of Santa Elena. Beautiful Spanish style units with private patios. The staff are immediately responsive to any needs or questions. Extensive complementary breakfast buffet and my favourite thing... the 24 hour coffee station! Highly recommend!
Julie
Julie,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 11 日
Super helpful reception staff.
The reception staff was very helpful, client oriented and friendly. She helped with tour booking and went out of her way delivering takeout to our room. Totally appreciated.
Murray
Murray,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 20 日
Great location as it was an easy walk into the centre of town with restaurants and shopping, quick drive to hanging bridges and ziplining in the cloud forest.
Big and clean rooms, private covered porch for each to watch and listen to the wildlife. Small quiet restaurant for breakfast. Great spot!
Lisa
Lisa,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 6 日
It was a nice 2 nite stay. We saw a toucan in their garden. The place has lots or greenery and foliage which makes it more relaxing. Breakfast was a bonus.
CECILE
CECILE,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 4 日
Habitacion muy amplia y limpia, y el pwrsonal muy amable, nos explico todo perfectamente
Maya
Maya,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 24 日
Nice place with lots of trees to watch birds and some smaller animals. Near the main shopping area of Santa Elena where there are a lot of restaurants and stores. Friendly and helpful staff!
Maneesh
Maneesh,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 8 日
HOTEL CON ENCANTO
Hotel con encanto. Antes de nada, destacar la súper amabilidad de la chica de recepción: nos dio todo tipo de información y super duper encantadora. Además, el hotel tiene magia y está rodeado de vegetación. Tuvimos la suerte que había un oso perezoso en uno de sus árboles. Cercano al centro (para ir andando) y muy tranquilo.
Alberto
Alberto,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 27 日
Tres accueillant
Catherine
Catherine,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 25 日
Excelente servicio
lu
lu,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 7 月 20 日
Cozy secluded Place.
Welcoming Friendly Staff.
Quite location, lots of flowers, birds chirping. They had a sloth in living in their yard. Which we got to see all the days we were there. Breakfast was good. Loved the home made jam.
Overall, was a pretty cozy place to stay.
(Bed was pretty firm, but that’s a personal matter )
Friendly staff, very helpful, clean rooms, great breakfast.
Sai
Sai,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 1 日
We arrived early and were accommodated for a check in without any problems. The gardens and property was VERY well maintained and beautiful. There were so many birds, butterflies and flowers to enjoy. We even saw a sloth in the trees by the parking lot! The room was spacious and very clean. The shower had hot water and great pressure. I loved the morning breakfast with coffee. My only wish was coffee maker in the room not just tea/hot water. But coffee was always available if wanted. The front desk had excellent recommendations for excursions and restaurants. We had no car so they also helped with taxi when needed.
Maria
Maria,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 13 日
Lots of birds and flowers! Beautiful grounds
ROBERT
ROBERT,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 25 日
ALVARO
ALVARO,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 4 月 18 日
Large property and room. Staff were extremely helpful.
Breakfast buffet the same everyday
Murray
Murray,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 11 日
Wonderful hotel and grounds
Wonderful hotel with lovely grounds and very friendly staff. Room was big and clean, with huge hot tub. The gardens are amazing, with so many birds and even a sloth.