Experience the modern charm of City Edge Box Hill, located in upscale Box Hill. Dry cleaning services and luggage storage make your stay seamless, while multilingual staff are on hand to help you navigate Melbourne's vibrant scene.
At Comfort Apartments Box Hill, you'll be within a 15-minute drive of Chadstone Shopping Mall and Monash University. Apartments feature bonuses like kitchens and washers/dryers, along with Tempur-Pedic beds and LED TVs. The property is just a short walk to public transportation: Box Hill Station is 6 minutes away.
At a glance
DONE
Property size
53 apartments
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
The front desk is open Monday - Saturday (7 AM - 9 PM) and Sunday - Saturday (8 AM - 6 PM)
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (AUD 15 per night)
Wheelchair-accessible parking on site
Onsite parking limited
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
Self parking on site (AUD 15 per night)
Wheelchair-accessible parking available
Limited onsite parking
Family friendly
Cribs (infant beds): AUD 10.0 per stay
Kitchen
Refrigerator
Stovetop
Microwave
Dishwasher
Electric kettle
Coffee/tea maker
Cookware/dishes/utensils
Toaster
Bedrooms
Tempur-Pedic mattress
Bed sheets provided
Rollaway/extra beds: AUD 25 per day
Bathrooms
Shower
Rainfall showerhead
Towels provided
Hair dryer
Free toiletries
Entertainment
42-inch LED TV
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Soundproofing
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Iron/ironing board
Luggage storage
Free newspapers (lobby)
Location highlights
Near a metro station
Near a train station
In the business district
In the shopping district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
53 rooms
8 floors
1 building
Built in 2016
Connecting/adjoining rooms avaliable
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of AUD 30 (subject to availability)
Late check-out can be arranged for an extra charge of AUD 30 (subject to availability)
Children & extra beds
Cribs/infant beds are available for AUD 10.0 per stay
Rollaway beds are available for AUD 25 per day
Parking
Self parking costs AUD 15 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests requesting to split beds will be charged an additional fee of AUD 25 at the property.
Also known as
City Edge Box Hill Melbourne
City Edge Box Hill Apartment
City Edge Box Hill
Comfort Apartments Box Hill Box Hill
Comfort Apartments Box Hill Aparthotel
Comfort Apartments Box Hill Aparthotel Box Hill
Frequently asked questions
Does Comfort Apartments Box Hill offer free cancellation for a full refund?
Yes, Comfort Apartments Box Hill does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Apartments Box Hill?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Apartments Box Hill?
Yes. Self parking costs AUD 15 per night. Parking spots may be limited.
What are the check-in and check-out times at Comfort Apartments Box Hill?
Check-in start time: 2 PM; Check-in end time: 9 PM. There's a charge of AUD 30 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 30 (subject to availability). Contactless check-out is available.
Does Comfort Apartments Box Hill have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
What's the area around Comfort Apartments Box Hill like?
Comfort Apartments Box Hill is a short 6-minute walk from Box Hill Station and 7 minutes' walk from Box Hill Hospital.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
8.8
Location
8.2
Staff & service
8.0
Property conditions & facilities
Popular mentions
Apartment
Lobby
Room
Bathroom
Restaurant
Location
Reviews
Verified
10/10 Exceptional
Apr 7, 2026
Yes the room was great
BEN
BEN, 2-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Great location
Karl
Karl, 1-night trip
Verified
8/10 Very good
Oct 30, 2025
Staff were friendly and we arrived super late but they were there to help us check in
Sima
Sima, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Close to shops and transport to get into the city. Got a free upto a balcony room. Good secure undercover parking
Brad
Brad, 1-night trip
Verified
8/10 Very good
Mar 2, 2025
It was a comfortable stay - and the area is convenient.
Gloria
Gloria, 13-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Good location and heating and air con in good working condition
Bertram
Bertram, 3-night trip
Verified
10/10 Exceptional
Sep 8, 2024
Great place to stay
If I or any of my friends need a place to stay in future I can highly recommend this hotel for friendliness/ very clean and tidy rooms.
Helga
Helga, 1-night trip
Verified
8/10 Very good
May 1, 2024
Location was wonderful, room was clean and reception lady was very helpful
Brett
Brett, 1-night trip
Verified
10/10 Exceptional
Sep 19, 2025
Clean room
Customer Service very good
Jane
Jane, 4-night trip
Verified
10/10 Exceptional
Jan 18, 2025
Great place to stay
Clean motel, very friendly receptionist
Great location- close to hospital, rsl,park
Plenty room to move, lock up garage
The only complaint need an airconditioner facing bedroom apart from that GREAT
Tracie
Tracie, 3-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Great location close to shops and public transport staff very helpful, the do have undercover carport, but my 4x4 is to high for it. There is some street parking
Brad
Brad, 2-night trip
Verified
8/10 Very good
May 22, 2025
Liked the warming air conditioning !
John
John, 1-night trip
Verified
10/10 Exceptional
Jul 21, 2024
Nice place. Reception staff was very professional
Kelvin
Kelvin, 1-night trip
Verified
6/10 Good
Jan 13, 2025
Property is very dated compared to the photos online. Conveniently located.
Rudolph
Rudolph, 3-night trip
Verified
10/10 Exceptional
Jun 15, 2024
Within easy walking distance of transport and all facilities. Didn’t have to use my car at all. Vibrant, safe area. Staff courteous and helpful.
Peter
Peter, 3-night trip
Verified
6/10 Good
Aug 31, 2025
Not as expected
Hard to find, neglected entrance and access areas, it's less than inviting.
Bathroom was grimy and needs a through clean.
Need comfy.
Verified traveler
2-night trip
Verified
8/10 Very good
Mar 15, 2024
Good location, walking distance to shopping and eateries. Apartment is little old but ok. Toilet basin have stains, 1 of pillowcases have stains too. I called to arrange after hours check in. Staffs said will msg me details but never received. After hours contact was on front door though. Toiletries and towels are provided. Overall experiences is good.
Angel
Angel, 2-night trip
Verified
6/10 Good
Jul 16, 2024
Tossing up between 3 and 4 stars. The location to Box Hill train station, Box Hill Hospital and Epworth Eastern is fantastic. Only 5 min walk from each. Front desk was great, helpful and friendly.
The room looks bigger in the photos, there was not a lot of space to the room. No Foxtel, although that's not a big deal. The bed was a little hard, but that's just a personal thing. The shower head was loose, so having a shower was a chore. The worst part though was the air conditioner. It sounded like there was an airplane taking off in the room it was so loud, so we could only have it on for short periods of time before we got a headache.
Dennis
Dennis, 2-night trip
Verified
8/10 Very good
Aug 17, 2024
We booked our stay in order to have close access to the Epworth Hospital as we had an appointment at 7:15AM. The City Edge was ideally located to the hospital, shops, public transport and restaurants.
The room was more than adequate for a one night stay. Limited Parking (Safe & Secure) was available under the building at the cost of $15.00 which I thought reasonable as on street parking was limited. The one staff member we encountered was very helpful and friendly.
The room was very clean but had seen better days. I found the bed comfortable but I would have liked a top sheet as it was quite warm in the room. The room had a Television, micro wave, electric jug, a small refrigerator, a dishwasher, a washing machine but no toaster. The minimum amount of cups, plates and cutlery was also provided. Would be happy to stay again in the same circumstances.
Leigh
Leigh, 1-night trip
Verified
8/10 Very good
Oct 21, 2025
Was comfortable and clean and close to where we needed to be. Friendly, helpful staff.
Ray
Ray, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2026
Nice place
Rob
Rob, 1-night trip
Verified
8/10 Very good
Aug 3, 2025
Clean, easy check in after hours and good location
Clare
Clare, 1-night trip
Verified
6/10 Good
Feb 24, 2026
Good staff but room was dirty, sheets dirty and not fitted to the bed. Woke up itchy and with red eyes.
Had another night booked but cancelled it and booked elsewhere
Ronan
Ronan, 1-night trip
Verified
8/10 Very good
Nov 13, 2025
The host surprisingly was available when we arrived at 1 am