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Best Western Plus Santa Marta Hotel

3.5 star property
Santa Marta hotel with outdoor pool and restaurant

Choose dates to view prices

Located in the Historic Center, Best Western Plus Santa Marta Hotel offers a vibrant stay with an outdoor pool and rooftop terrace. Treat yourself to spa services or savor international cuisine at Blue Ribbon restaurant, while staying connected with in-room WiFi. Guests rave about the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Airport shuttle

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY433
CNY433 total
Jun 15 - Jun 16

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for 2 Single Beds, Air-Conditioned Non-Smoking

Minibar, in-room safe, desk, laptop workspace

2 Single Beds, Air-Conditioned Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • Partial ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Living Room)

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard King Room-Non-Smoking

Minibar, in-room safe, desk, laptop workspace

Standard King Room-Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

1 King Bed, Non-Smoking, Handicap Room, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer

  • Sleeps 2
  • Free WiFi

2 Single Beds, Non-Smoking, Wi-Fi, Air-Conditioned, Safe, Coffee and Tea Maker, Mini Bar

  • Sleeps 2
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Living Room, Coffee Maker, Mini Bar, Free Parking, Safe

  • Sleeps 2
  • Free WiFi

2 Single Beds, Non-Smoking, Connected Beds

  • Sleeps 3
  • Free WiFi

1 King Bed, Non-Smoking, Connected Beds

  • Sleeps 3
  • Free WiFi

1 King Bed, Non-Smoking, Wi-Fi, Air-Conditioned, Safe, Coffee and Tea Maker, Mini Bar

  • Sleeps 3
  • Free WiFi

1 King Bed, Non-Smoking, Wi-Fi, Air-Conditioned, Safe, Coffee And Tea Maker, Mini Bar

  • Sleeps 3
  • Free WiFi

Double 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Air-Conditioned, Non-Smoking

Minibar, in-room safe, desk, laptop workspace

1 King Bed, Air-Conditioned, Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Suite-1 King Bed, Non-Smoking, Living Room

Minibar, in-room safe, desk, laptop workspace

Suite-1 King Bed, Non-Smoking, Living Room

  • Sleeps 3
  • Free WiFi

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8.8 out of 10, Excellent, 877 reviews
The price is CNY629
CNY629 total
May 30 - May 31
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About the neighborhood

Map
Calle 24 No 3-65, Santa Marta, 470004

What's nearby

  • Santa Marta Bay - 5 min walk - 0.4 km
  • Parque de los Novios - 6 min walk - 0.6 km
  • Marina Santa Marta - 6 min walk - 0.6 km
  • Santa Marta Beach - 6 min walk - 0.6 km
  • Santa Marta Cathedral - 9 min walk - 0.8 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 26 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Tarjeta Roja - ‬4 min walk
  • ‪La Sartén Dorada Restaurante y Parrilla - ‬5 min walk
  • ‪La Gran Muralla - ‬4 min walk
  • ‪Arepas Yiya - ‬3 min walk
  • ‪Punto Heineken - ‬4 min walk

About this property

Best Western Plus Santa Marta Hotel

  • Best Western Plus Santa Marta Hotel features a rooftop terrace and puts you within a 15-minute drive of Rodadero Beach. Guests can indulge in mani/pedis and enjoy international cuisine at Blue Ribbon, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 126 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 24-hour business center
  • Conference space (409 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Tile flooring in room

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Blue Ribbon - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 65000 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for COP 60000.0 per stay
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta

Frequently asked questions

Is there a pool at Best Western Plus Santa Marta Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Plus Santa Marta Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Santa Marta Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Best Western Plus Santa Marta Hotel?

Yes, an airport shuttle is available. The charge is COP 65000 per vehicle one-way.

What are the check-in and check-out times at Best Western Plus Santa Marta Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-out is available.

What is there to do at Best Western Plus Santa Marta Hotel and nearby?

Best Western Plus Santa Marta Hotel has an outdoor pool and a fitness center.

Are there restaurants at or near Best Western Plus Santa Marta Hotel?

Yes, Blue Ribbon offers international cuisine.

What's the area around Best Western Plus Santa Marta Hotel like?

Best Western Plus Santa Marta Hotel is located on the boardwalk/promenade in Los Cocos, a short 5-minute walk from Parque de los Novios and 6 minutes' walk from Santa Marta Bay.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, excellent, and delicious with many options. (16 reviews)
  • The rooftop pool was a highlight, offering a great view and a lovely area to relax. (13 reviews)
  • The property is in a good safe location, walking distance from the beach and restaurants. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
View
Rooftop pool
Restaurant
Food
Water
Lobby

Reviews

Verified

10/10 Exceptional

Clean, comfortabel, friendly and pleasant distance from historical center, beach and to get on the road. Lots of choose at breakfast.
Thessa, 1-night trip
Verified

8/10 Very good

The room was spotless and the staff was very kind
wasila, 3-night trip
Verified

10/10 Exceptional

Great staff and property :)
Kenneth, 3-night trip
Verified

8/10 Very good

Wonderful staff, especially Paula, Maria and the girl with the curly hair (sorry didn’t get your name) at the front desk. Hotel isn’t located in the best area, but ok walking during the daylight. Could definately use more variety at breakfast and more pool loungers. Cleaning staff do a great job, keep everything spotless.
Dallas, 17-night trip
Verified

10/10 Exceptional

The room is spotless. The staff is very courteous
MARIA INES, 1-night trip
Verified

10/10 Exceptional

Nice hotel, Laura the front desk was very friendly.
Claudia Lucia, 3-night trip
Verified

10/10 Exceptional

Nice views
Enrique, 3-night trip
Verified

10/10 Exceptional

Great location. Updated rooms
Luke, 1-night trip
Verified

10/10 Exceptional

Great stay all around, good staff.
Raul, 3-night trip
Verified

10/10 Exceptional

The staff is incredibly kind and truly does their best to resolve any issues. I’d like to give special shoutouts to Paula at the front desk, Gilma at the restaurant, and Liceth from the housekeeping team.
Francisco, 18-night trip
Verified

10/10 Exceptional

Very nice hotel close to the main area😊 Nice staff, quiet in room at night. I came early, but got a towel so I could use the swimming pool on top flioor while waiting😄
Bjørn Kåre, 1-night trip
Verified

10/10 Exceptional

Beautiful place to stay love it, personnel that work at hotel lovely set of people.
Wilton, 13-night trip
Verified

8/10 Very good

Good location, clean, good staff,breakfast and service.
CHARLES, 5-night trip
Verified

10/10 Exceptional

Excellent service, good food, immaculately, clean, and well located
Daniel Edward, 1-night trip
Verified

10/10 Exceptional

It was a great place to stay. Friendly and attentive staff, quiet, location, clean facilities, great restaurant and good location.
Daniel, 3-night trip
Verified

10/10 Exceptional

Very confortable stay
jorge, 5-night trip
Verified

10/10 Exceptional

Great property served by awesome staff, very nice stay
David, 1-night trip
Verified

8/10 Very good

Rooftop pool was great. Front desk staff were great, spoke good English and were very helpful. Good safe location walking distance from the beach and restaurants.
Kevin, 1-night trip
Verified

10/10 Exceptional

Good location! Not in the busy areas but walking distance to the entertainment district. Clean safe and priced well!
javier, 2-night trip
Verified

10/10 Exceptional

This place is great, has eveything you need. The breakfast is very good. Near the historic city where there are plenty os restaurants. The staff were very kind.
Ofer, 1-night trip
Verified

10/10 Exceptional

Fast and easy check in, Great hospitality. Rooms are very clean and have everything to accommodate.
Kevin, 1-night trip
Verified

6/10 Good

Weird stay at this hotel. Rooms advertised as soundproof but you could hear literally everything in the hall, especially the cleaning staff if they were yelling at each other down the hall. Breakfast was basic but fine. My first night there I burnt my head because the water in the shower randomly gets scalding hot, then freezing cold. The pool bar was okay. Small pool. The one day there was some wedding anniversary thing. Which was awkward because i was stuck sitting there reading while they all yapped for an hour. Not sure why they get importance over another guest, but okay. Another night at the pool bar there was no Dorado or Aguilla.....like exito is right there how are you out????? Then another night i was sitting up there, went to vet a drink at the bar, and some woman just took both chairs from the table i was sitting at???? Like, why? Tv was nice, but because they put the cable box in the worst spot, you couldn't change the channel from bed. Coffee machine didn't work at all. Whatever. Gym was nice. Wifi works really well.
Mark, 5-night trip
Verified

10/10 Exceptional

Perfect Location/Excellent Service

Excellent choice. Worth every penny. Staff was amazing: professional, helpful, and always with a smile. Breakfast buffet was delicious with many choices. Room was clean. Bed just as comfortable as home. Rooftop bar and pool were both lovely. Easy walk to marina and Parque de los Novios. Wii definitely choose to stay here again.
Lamont, 2-night trip
Verified

10/10 Exceptional

The hotel is great! The service is very good, very clean and you feel very safe.
Estefania, 3-night trip
Verified

10/10 Exceptional

Amazing

The hotel and staff where amazing the staff couldn’t do enough for you the food in the hotel was great and the cocktails where to die for
Chris, 4-night trip