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Gran Hotel de Puebla by HNF

4.0 star property
Luxury hotel with 2 restaurants, near FINSA

Choose dates to view prices

Located near FINSA, Gran Hotel de Puebla by HNF offers a tranquil retreat with a garden and dry cleaning services. Unwind on the sunny terrace, indulge in local cuisine at one of the two restaurants or take advantage of outdoor furniture for an impromptu picnic.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 24-hour fitness center
  • Room service
  • Conference center
  • Business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is CNY432
CNY514 total
includes taxes & fees
Dec 5 - Dec 6

Why we love this property

Culinary journey begins
The hotel features two restaurants showcasing local flavors. A vibrant bar enhances dining experiences, with a delicious buffet breakfast to start each day.
Sleep like royalty
Premium bedding and down comforters create a luxurious sleep experience. Blackout drapes ensure undisturbed rest in this high-end hotel.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Single Room, 1 King Bed with Sofa bed, Non Smoking

Junior Single Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Junior Single Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Suite, 1 King Bed, Terrace, City View | View from room
Four Points By Sheraton Puebla
  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 1,160 reviews
The price is CNY417
CNY497 total
includes taxes & fees
Dec 1 - Dec 2
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About the neighborhood

Map
Blvd Hermanos Serdan, 794, El Riego Norte, Puebla, PUE, 72020

What's nearby

  • Parque del Paseo de Los Gigantes - 2 min walk - 0.2 km
  • FINSA - 17 min walk - 1.5 km
  • Chapel of Santo Domingo - 19 min walk - 1.6 km
  • Galerías Serdán - 8 min drive - 2.7 km
  • Angelopolis Commercial Center - 22 min drive - 7.9 km

Getting around

  • Puebla Intl. Airport (PBC) - 25 min drive
  • Puebla–Cholula Tourist Train Terminal - 14 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Toks - ‬3 min walk
  • ‪Pollo Feliz - ‬10 min walk
  • ‪Pozoleria (Los Angeles) - ‬12 min walk
  • ‪The Italian Coffee Company - ‬9 min walk

About this property

Gran Hotel de Puebla by HNF

When you stay at Gran Hotel de Puebla by HNF, you'll be within a 10-minute drive of Cuauhtemoc Stadium and Zócalo de Puebla. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Tierra Azteca, which serves breakfast and is one of 2 restaurants. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 154 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 4 meeting rooms
  • Conference center (6458 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Raised toilet seat height (inches): 20
  • Grab bar near toilet
  • Toilet grab bar height (inches): 23
  • Area rugs in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Tierra Azteca - This buffet restaurant serves breakfast only.
La Prieta - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
Lobby Bar - Onsite bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number IHN120620UZ3

Also known as

Crowne Plaza Puebla Hotel

Frequently asked questions

Does Gran Hotel de Puebla by HNF offer free cancellation for a full refund?

Yes, Gran Hotel de Puebla by HNF does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Gran Hotel de Puebla by HNF?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Gran Hotel de Puebla by HNF?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Gran Hotel de Puebla by HNF?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Gran Hotel de Puebla by HNF and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Gran Hotel de Puebla by HNF?

Yes, there are 2 onsite restaurants, featuring local cuisine.

What's the area around Gran Hotel de Puebla by HNF like?

Gran Hotel de Puebla by HNF is located a short 2-minute walk from Parque del Paseo de Los Gigantes.

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Gran Hotel de Puebla by HNF Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Restaurant

Reviews

10/10 Exceptional

Location
RAFAEL, 2-night trip

10/10 Exceptional

Excellent rooms and clean and comfortable
Maria, 1-night trip

10/10 Exceptional

Excelente
Alejandra, 2-night trip

10/10 Exceptional

Nice Hotel
Juan, 1-night trip

4/10 Fair

Ice machine didn’t work, internet was too slow and overpriced breakfast.
Filiberto, 2-night trip

10/10 Exceptional

Very clean well kept Hotel. All the personnel are very attentive, polite and fully represents excellent service attitude. Great place to stay
Jerry C., 1-night trip

10/10 Exceptional

Great staff
Adje, 5-night trip

10/10 Exceptional

A must in puebla

Best place to stay in puebla great service. Clean updated hotel. Good food
luis, 1-night trip

10/10 Exceptional

Room
Ale, 1-night trip

8/10 Very good

Excellent service, clean new hotel, great beds. Only downside was the hot tub was not hot, just a jacuzzi in the cool pool water.
1-night trip

10/10 Exceptional

Best place to stay in puebla

I been here before and know what to expect. They once again excelled in everything.
luis, 1-night trip

4/10 Fair

don’t understand little bit of english .No black tea available in restaurants
Pramod, 1-night trip

10/10 Exceptional

The checkin was easy and quick. The room was clean. The robe and slippers were a pleasure to have and I ordered dinner from the restaurant and the food and dessert were delicious. I would definitely stay again when in Puebla.
Sheryl, 1-night trip

10/10 Exceptional

Nice and frendly people
Luis, 3-night trip

10/10 Exceptional

Very nice hotel with excellent amenities

All of the employees of the Hottson hotel in Puebla are exceptional. Especially Evelyn at the reception. She is efficient, friendly and welcoming. A true expert in her field. Thank you for a great stay.
Amos, 2-night trip

10/10 Exceptional

Nc
HECTOR, 4-night trip

10/10 Exceptional

x
VICTORIA ALEJANDRA, 5-night trip

10/10 Exceptional

Tood ben
NEFTALI, 1-night trip

8/10 Very good

Great hotel, bad service.

We love the stay! Beds are great, linens are great, pillows are great. Lots of programs in English on TV. We did like our stay, but few things need to be mentioned for improvement. The service not that great. We called ahead and asked if we check in earlier. They said yes at 1 pm you can check in. We came at 1:30, they said our room is not ready and we need to wait. I asked how long, she told me to just wait). 10 min later we got into the toom. The room had only one robe and shoes. Towels are old and grey in color. The coffee pods provided both decaf. The shower gel wasn't refilled. In the morning at 8 am we left and I asked to clean our room as soon as possible, because we are going to be back at 10. They said yes and called to ask the maid. We came at 10:25, walked into uncleaned room and the maid came in the door with us, asking if we want our room cleaned? Every time we ask something they smile and cheerfully said Yes, Don't worry! But not even once they did what they said they are going to do. Area around hotel horribly smells like sewer on the balconies, patios, outside.
Irina, 2-night trip

10/10 Exceptional

Todo bien la habitación excelente
Rossana, 1-night trip

10/10 Exceptional

Room was clean and spacious very nice. Hotel staff were wonderful. Thank you
Wendy, 2-night trip

10/10 Exceptional

Excelente ubicación

Muy buen servicio de Amayrani
ROBERTO, 1-night trip

10/10 Exceptional

Desayuno, los huevos estrellados estaban requetefritos parecian tostada, el omelete y todo lo hecho con huevo demaciado fritos casi quemados, hora feliz sin logica ya que solo ciertas bebidas aplican, margaritas nada que ver, muy saladas, en general las benidas no estaban bien hechas, ocupan un bartender
Socorro, 2-night trip

8/10 Very good

Pocasopciones en el menú y elevado en costos los alimentos. Coladera de regadera tapada, toallas deshilachada y percudida.
Jorge, 1-night trip

10/10 Exceptional

Exelente todo lo del hotel
Jose honorato, 1-night trip