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Heritage Inn

2.0 star property
Motel in Cleveland

Choose dates to view prices

At Heritage Inn, enjoy modern comforts and attentive service. Connect to WiFi, park with ease in the self-parking lot, and have peace of mind knowing a 24-hour front desk is available.

Reviews

6.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (3)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning

Feel at home (5)

  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Free self parking
The current price is CNY405
CNY489 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Free WiFi

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Microwave
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

Free WiFi

Standard Room, 1 Queen Bed, Smoking

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Microwave
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Free WiFi

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Microwave
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking

Free WiFi

Standard Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Microwave
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Standard Double or Twin Room, Accessible

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Suite, 2 Queen Beds, Non Smoking
Suburban Studios Cleveland Central
  • Pet friendly
  • Free parking
  • Free WiFi
  • 24/7 front desk
7.2 out of 10, Good, 130 reviews
The price is CNY392
CNY474 total
includes taxes & fees
Nov 24 - Nov 25
Suburban Studios Cleveland Central
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About the neighborhood

Map
1631 Guthrie Drive, Cleveland, TN, 37311

What's nearby

  • Tennova Healthcare - 9 min walk - 0.8 km
  • Cleveland State Community College - 14 min walk - 1.2 km
  • Create & Celebrate Studio - 2 min drive - 2.1 km
  • Tennova Healthcare - Cleveland - 2 min drive - 2.5 km
  • CHI MEMORIAL CLEVELAND - 3 min drive - 2.4 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Cracker Barrel - ‬7 min walk
  • ‪Subway - ‬4 min walk

About this property

Heritage Inn

When visiting Cleveland, Heritage Inn is a great choice to consider. Guests will have free perks like WiFi and self parking.

At a glance

DONE

Hotel size

    • 25 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking

Property amenities

Services

  • 24-hour front desk

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, Discover

Also known as

Heritage Inn Cleveland
Heritage Inn Motel
Heritage Inn Cleveland
Heritage Inn Motel Cleveland

Frequently asked questions

Does Heritage Inn offer free cancellation for a full refund?

Yes, Heritage Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heritage Inn?

Sorry, pets aren't allowed.

Is parking offered on site at Heritage Inn?

Yes, there's free self parking.

What are the check-in and check-out times at Heritage Inn?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 10:30 AM.

What's the area around Heritage Inn like?

Heritage Inn is located a short 20-minute walk from Cleveland State Community College.

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Reviews

Heritage Inn Reviews

6.0

Good

6.4

Cleanliness

5.8

Location

6.0

Staff & service

6.2

Eco-friendliness

5.8

Property conditions & facilities

Reviews

6/10 Good

Rough around the edges but good for price

Cheap hotel but u get what u pay for. The front desk is much nicer than they use to be but overall it's a work in progress. Under new owner I've heard and the hotel room are getting increasingly better as time goes on. The last issue we had was the bathroom sink faucet running non stop.
Heather, 1-night trip

6/10 Good

When checking in, there was a tiny window outside that someone passed a pen and paper to fill out to me to fill in! Then I had to pass my id and credit card through the tiny window and received a key for the room. The whole time checking in I never saw who I was dealing with!! Very strange
Ken, 1-night trip

8/10 Very good

K
Amanda, 1-night trip

2/10 Poor

Worst experience of my life.

We stayed in Room 119 to wait out a storm in our area The room was absolutely disgusting We found bed bugs There were holes in the bathroom door that did not shut properly or lock The sockets were broken and looked burnt Most of the sockets didn't work at all The chair was burnt from cigarettes There were cigarette Burns all in the Dubay In sheets there was also makeup on the sheets The shower curtain was absolutely filthy and the faucet on the only sink broke off In my hand do not recommend staying here I would have asked for a refund, but the couple act like they didn't speak English well and couldn't understand me.
Gennie, 1-night trip

6/10 Good

The room smelt and looked unclean. The guy who checked us in was also kind of rude.
Beth, 1-night trip

10/10 Exceptional

This hotel was worth the cost. It was clean and affordable. Highly recommend it if traveling on a budget!
1-night trip

4/10 Fair

The bathroom door knob was broken on the inside n the tv half work n there was mice dropping in some the drawers n kill a few of roaches in the room n one of the drawers handle was broken also n the telephone in the room was not working
Darrel, 5-night trip

8/10 Very good

Very decent and fairly cheap too would stay again

8/10 Very good

Nice staff, clean room
Shante, 1-night trip

8/10 Very good

Na
candace, 1-night trip

2/10 Poor

Would not recimend this place... They told me one price and charged me 25.00 more then they said... The rooms were dirty the tv didnt work... No tissue paper in the room... No towels... The mananger was really smart with me and just plain out rude...
Anna, 1-night trip

6/10 Good

Look elsewhere

Room needed work. Plaster coming off ceiling. Bathroom door didnt shut. Bed was clean but there was holes in the sheets from cigarettes. Would not recommend. 2/10
Donna, 1-night trip

2/10 Poor

The gentleman is very rude
Holly, 1-night trip

8/10 Very good

Hot water, decent bed, heater was on when I arrived on a chilly night. Small room, older, and late night check in was odd. Hey, it was a stop over late at night procured based on pricing. Met my needs at the time.
farron, 1-night trip

10/10 Exceptional

Super friendly staff, The rooms were very clean, I recommend this to others
Stephanie, 2-night trip

8/10 Very good

The owner's/management was so nice and pleasant to me and honestly, not too many people have been pleasant to be around! I seem to push
Linda, 1-night trip

10/10 Exceptional

Good price and location. My sink doesn't drain that well; probably has hair holding it back. Bring me a wire with a hook one end and a loop on the other, and I'll fish out the "rat"!
John, 4-night trip

6/10 Good

Adequate

Adequate at best, ok for short night. Only good- cheap price.
Johnny, 1-night trip

2/10 Poor

Was unable to check in they refused to allow check in even with payment already paid and credit card on file without $100 cash deposit also refused to also give me a refund
1-night trip

2/10 Poor

Don't Stay unless you absolutely have too.

When I first arrived to check in they told me, my name wasn't in the books and was about to charge me 80$ a night, I booked this Motel back in March of 2021 for only 47$ a night I was a little upset since I just got off from a long drive and just wanted a bed to rest in but could not. I left the Motel to cool off and get something to eat came back later and had my wife show them I did rent a room from hotels.com and they finally agreed. Once we got into the room it wasn't the one I requested. it was two full beds and I wanted one queen bed, but they was all booked and I couldn't get my room changed. On the sigh out front of the motel it says daily cleaning, They didn't clean our room one day we was there, and we stayed for three nights.
Randall, 3-night trip

2/10 Poor

Crack den of mold and filth

Horrible horrible horrible. Huge gap in the door u could see outside. Mold on shower curtain and in broken bathroom light. Holes in the headboards and patched holes not painted all over the wall. It looked like a crack den. On both sides there were permanent tenants who were working on their motorcycles and had stuff stacked up all around my hotel room door. Also kept having car pull up and doing drug deals right outside my window. It was supppppper sketchy. Hotels.com shouldn’t let them advertise in here. Absolutely the worst motel I’ve ever stayed in Also booked a $45 queen room. Got put in a double bed room for $55. She over charged and could barely speak English. Kept answering my questions wrong Bc she didn’t understand. Booked two nights only stayed one Bc it was disgusting.
Mold inside seam of shower curtain
Holes not patched in walls
Broken bathroom light which u can see the build up or mold inside
Filthy bathroom
HEATHER, 2-night trip

2/10 Poor

Extremely Horrible

They refused my reservation & refused to look up my reservation & they were extremely rude.
Michele, 1-night trip

2/10 Poor

Rude and more rude

They was very rude. I call yo let thrm know we was have a little bit of troubleand we be there shortly and he told me i had 30 min ot he was filling the room me and my boyfruend looked for 3 hours for another room
1-night trip

10/10 Exceptional

Great
Coleshia, 1-night trip

6/10 Good

i booked 2 rooms both queen beds and smoking for a good price they was avaible but when i get there an hour and half after booking the rooms.....she said they wasnt avaible she had 2 double beds non smoking rooms but it would cost more i feel like if i booked the rooms that was avaible i should have at least paid the same price cause it was their mess up not mine
Franklin, 1-night trip