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Hoteles Casa Real

2.5 star property
Hotel within easy reach of Plaza de Armas

Choose dates to view prices

In the heart of Cusco Historic Center, Hoteles Casa Real offers a warm welcome with a breakfast buffet, dry cleaning services, and free in-room WiFi. Unwind on the terrace or let staff assist you with tour tickets while enjoying luggage storage and concierge services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (10)

  • Daily housekeeping
  • Free airport shuttle
  • Room service
  • Terrace
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free toiletries

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room Standard

In-room safe, iron/ironing board, free WiFi

Single Room Standard

  • 20 sq m
  • Sleeps 1
  • Free WiFi

Double Room Standard

  • 26 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Double Room Standard

In-room safe, iron/ironing board, free WiFi

Double Room Standard

  • 26 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Single Room

Single Room | In-room safe, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, 1 Queen Bed

In-room safe, iron/ironing board, free WiFi

Double Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room, Hot Tub

Double Room, Hot Tub | Jetted tub

Double Room, Hot Tub

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | In-room safe, iron/ironing board, free WiFi

Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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About the neighborhood

Map
Av. Garcilaso N° 218, Cusco, 8002

What's nearby

  • Coricancha - 7 min walk - 0.6 km
  • Plaza de Armas - 13 min walk - 1.2 km
  • Cusco Cathedral - 13 min walk - 1.2 km
  • San Blas Church - 13 min walk - 1.2 km
  • San Pedro Market - 18 min walk - 1.6 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 13 min drive
  • Cusco Wanchaq Station - 4 min walk
  • San Pedro Station - 17 min walk
  • Poroy Station - 28 min drive
  • Free airport shuttle

Restaurants

  • ‪Emiliana Restaurant - ‬4 min walk
  • ‪PizzAventura - ‬2 min walk
  • ‪La Cusqueñita - ‬2 min walk
  • ‪Yola Restaurant - ‬4 min walk
  • ‪Don Esteban & Don Pancho - ‬3 min walk

About this property

Hoteles Casa Real

  • Located just 2.8 mi (4.5 km) from the airport, Hoteles Casa Real offers a free shuttle (available 24 hours). Free perks include WiFi and buffet breakfast daily between 6 AM and 10 AM. Also, Plaza de Armas and San Pedro Market are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 11:00 AM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2012
  • Terrace

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property Registration Number 20600983556

Also known as

Hoteles Casa Real Hotel Cusco

Hoteles Casa Real Hotel

Hoteles Casa Real Cusco

Frequently asked questions

Does Hoteles Casa Real offer free cancellation for a full refund?

Yes, Hoteles Casa Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hoteles Casa Real?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hoteles Casa Real?

Sorry, there's no onsite parking at Hoteles Casa Real.

Is airport shuttle service offered by Hoteles Casa Real?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Hoteles Casa Real?

You can check in starting at 11:00 AM. Check-out time is 10 AM.

What's the area around Hoteles Casa Real like?

Hoteles Casa Real is a short 4-minute walk from Cusco Wanchaq Station and 12 minutes' walk from Plaza de Armas.

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Reviews

Hoteles Casa Real Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.2

Property conditions & facilities

Reviews

Verified

2/10 Poor

Very old and dose not have views in bedroom biggest bad thing no Elevator. Breaded sucked. Only Edgar was very informative the reception man.
Digna, 5-night trip
Verified

10/10 Exceptional

Está muy centrico, buena atención, guardia de seguridad siempre
1-night trip
Verified

8/10 Very good

Very plain basic hotel that's kind of hard to find.. only a single door along a busy street, but it leads down a hallway to a surprisingly nice little hotel. My bus (coming back from Machu Picchu) was running late so I called to tell them it would be shortly after midnight before I arrived and they said no problem they'd be there waiting on me and thanks for calling! Room is very basic but exceptionally clean. Shower had good hot water and plenty of fresh towels. My only complaint is the walls were quite thin making it difficult to sleep once people were up and about elsewhere in the hotel. Overall I booked the hotel based on Expedia reviews and just taking a chance and it worked out quite well!. Definite recommend.
Lee, 1-night trip
Verified

6/10 Good

Lo que no nos gusto del hotel fue la limpieza de las habitaciones las sabanas estaban sucias. El primer día pedimos que nos cambiaran las sábanas porque están sucias hasta manchas de sangre tenia y estaban amarillas. En las imágenes de internet ponen algo bonito y llega uno se encuentra con algo totalmente diferente. Además un día le revisaron a mi esposa la maleta, lo evidenciamos porque le dejaron los cosméticos por fuera de la maleta.
4-night trip
Verified

8/10 Very good

Location, nice room. The only bad thing is that it doesn’t have an elevator, but the staff was helpful with the luggage.
1-night trip
Verified

8/10 Very good

Very clean room and bathroom, warm, comfortable beds and pleasant staff. The property was near the town center within easy walking distance and a nice breakfast was available. They also had an affordable laundry service.
Alan, 2-night trip
Verified

8/10 Very good

Visitando el Cusco

Un viaje de aprendizaje y para hacer un poco de turismo, el Cusco una ciudad antigua, bastante limpia y ordenada
Verified

8/10 Very good

boa

Foi boa, no entanto o café era servido no quinto andar e o hotel não tinha elevador
Verified

4/10 Fair

Never again

It is not hotel. It is hostel
Verified

8/10 Very good

Esta cerca del centro, el personal fue atento y agradable en recepción y desayuno fueron amables y fue bueno en calidad, lo que no me gusto es que falta limpieza en la habitación y no tiene ascensor el cuarto piso se escuchan las tuberías toda la noche y eso molesta
Verified

8/10 Very good

Desayuno estupendo!!

El desayuno es espectacular!! La cama es súper cómoda, la limpieza es buena. En mi habitación la señal del celular no era buena. Me otorgaron un calentador, mi habitación se mantuvo cálida toda mi estadía. Regresare
Candice, 3-night trip
Verified

8/10 Very good

Simple, quiet, good location.

Great breakfast with a view of Cusco from 5th floor, room was simple, comfortable and quiet (except for a a guest who decided to roll their luggage down the tiled hallway floor at 3am!!). Our room was tiled, so pack your slippers or warm socks if you get cold feet! 15min drive to airport (taxi included in our room price), friendly and helpful bilingual staff. 15min walking distance to main square of Cusco. Expedia listing said there was a bathtub, however we did not have one in our room on the third floor. Shower pressure not great and the wifi cut in and out - I was able to access on my android, however my partner could not accces on his iphone.
Jessica, 1-night trip
Verified

8/10 Very good

Pessoal muito atencioso, café da manhã muito bom.
RAFAEL, 5-night trip
Verified

10/10 Exceptional

Great hotel, helpful front desk. Clean

Great hotel, helpful front desk. Clean. Great hotel laid back and close to everything in cuzco
1-night trip
Verified

10/10 Exceptional

Great no-frills hotel - stayed here 2x

Stayed here on the first night of two separate visits to this hotel. Is a no-frills hotel with good service - see my other review. Both nights were consistent with each other and I would recommend this place again. One more point is there is no lift and breakfast is served on the 5th floor. This said, if you are visiting Cusco and travelling through the Sacred Valley, five flights of stairs should not scare you off from this place!
Karl, 1-night trip
Verified

10/10 Exceptional

Terrific no-frills hotel & great location

Stayed at this hotel two separate nights at the start and end of a trip through the Sacred Valley. The hotel is no-frills, clean with comfortable beds. It is located within a 10 minute walk to the train station which was great for the early morning Peru Rail train. Also, for a no-frills hotel the buffet breakfast was terrific, with good start & finish times and four options from a menu as well. At time of my stay there was free shuttle to the airport which was a nice touch as well.
Karl, 1-night trip
Verified

6/10 Good

More of Hostel than a Hotel

Casa Real is more of a upscale hostel than a hotel. If you come prepared for that it is pretty nice, and the staff are very helpful. There is no longer an entry facade for this "Hotel" Entry is through a steel exterior door and interior security gate down what appears to have been a service entry to the basement. It is directly behind a bus stop on a busy street. It has no curb appeal. The website for this hotel showed nice rooms and they were nice. Mattresses a little thin/firm but nice and overall very clean. The website also showed a restaurant which is no longer there (torn down to make more rooms). Hotel has no elevator. We were on the fourth floor. Elevation at Cuzco is enough that oxygen is available in the lobby so climbing stairs with luggage is a challenge. Hotel is convenient to the central part of town, but that also meant that there was significant street noise until about 2 A.M. The staff was very helpful and pleasant.
Buck, 2-night trip
Verified

4/10 Fair

Clean, but issues with check-in, billing, staff

When we checked in, they gave us a bad exchange rate, but we didn't complain because they didn't charge us for the extra person in the room. After we put our luggage away and were ready to set out to enjoy the city, they hotel administrator (his title), told us they had accidentally checked us into the wrong room. OK, mistakes happen. When they moved us to the new room, there was already luggage in that room. Finally they moved us into a room that seemed to actually be vacant, but left one of our suitcases in the first-occupied room. When we complained and asked for some consideration on the room fee in because of the inconvenience and waste of time, the administrator immediately became defensive and denied any responsibility, blaming the bell-person for grabbing the wrong key. Clearly this was not true, because in the overly-long check in process, it was the administrator's assistant who assigned the room and gave the key to us. At that point, the administrator's assistant joined the conversation in a very rude manor. Rather than continue, we told them we would let the on-line community know what happened, The administrator told us that that is our right. Later when we returned for the evening, they let us know they had made a billing mistake by not charging for the extra person. They told us they would not add that charge, but would renege on their promise to taxi us to the airport the next morning. (We had already paid for two taxi rides).
Albert, 1-night trip
Verified

10/10 Exceptional

Very helpful staff

Very clean, good location, staff all very helpful with more than sufficient English
Rob, 1-night trip
Verified

8/10 Very good

Recomendable

Todo estuvo súper bien hasta que en mi última noche de reserva de regreso de Machu Picchu me dieron la habitacion equivocada y no hubo modo de solucionar el error cometido por la recepcionista
G M RENGIFO, 1-night trip
Verified

10/10 Exceptional

Excelente opção

A equipe foi muito atenciosa e sempre esteve à disposição para ajudar com qualquer coisa. O quarto em que ficamos era amplo e confortável. O café da manhã era saboroso, provavelmente o mais variado que encontramos nos hotéis em que ficamos no Peru. O hotel oferece chá de coca e água aos hóspedes, além de contar com cilindro de oxigênio. Excelente opção para ficar em Cusco, com ótimo custo-benefício. A única ressalva relevante é que o hotel tem quatro andares, mas não tem elevador, o que pode provocar dificuldades a algumas pessoas, embora a equipe prontamente auxilie com as bagagens.
1-night trip
Verified

10/10 Exceptional

Excelente opção

A equipe foi muito atenciosa e sempre esteve à disposição para ajudar com qualquer coisa. O quarto em que ficamos era amplo e confortável. O café da manhã era saboroso, provavelmente o mais variado que encontramos nos hotéis em que ficamos no Peru. O hotel oferece chá de coca e água aos hóspedes, além de contar com cilindro de oxigênio. Excelente opção para ficar em Cusco, com ótimo custo-benefício. A única ressalva relevante é que o hotel tem quatro andares, mas não tem elevador, o que pode provocar dificuldades a algumas pessoas, embora a equipe prontamente auxilie com as bagagens.
3-night trip
Verified

10/10 Exceptional

Hotel muy agradable, bonito y barato.

La atencion es muy buena, el personal muy amable y atento, habitación confortable y limpia, desayuno muy completo y exquisito. Recomendable.
Yasna, 1-night trip
Verified

10/10 Exceptional

Tophotel dicht bij het centrum.

Perfect hotel. Aardig personeel, bagageopslagservice (voor als je bijvoorbeeld naar Machu Picchu gaat). Taxi service. Warm water. Grote kamers, fijne bedden. Heel uitgebreid ontbijt!
Peter, 1-night trip
Verified

10/10 Exceptional

Really good hotel. Reception is really helpful and hotel quite good, thanks.
Chi Che, 1-night trip