The food was good and there was plenty of choice. The staff particularly in the restaurant were excellent and always attentive which always adds to a stay.
The location was good with plenty of parking
My only slightly negative comment is that with the great view we had of the harbour would have been better had the windows externally been cleaned
Would stay here again
I
David
David,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Friendly staff and was able to check in early which was a great bonus. Room was large and comfortable. Breakfast provided lots of choices.
Susan
Susan,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Helpful, cheerful staff. Good food. Very relaxing.
Alan
Alan,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 8 日
Nothing Fancy, but a Great Location
A Shetland local told us there are no great hotels on the island, and it's basically a small town so our hopes were not too hight. The outside of the hotel is rather dismal. In this case the book is better than the cover. Our room was spacious but not fancy. We enjoyed the view - looking right at the ferry building. It was fun watching the ferry leave each night. And we arrived by ferry, so the location was a huge plus.
The breakfast buffet (free) was good. Both hot and cold options. Hot food is cooked to order. There wasn't any room service during our 4-night stay but the lobby had extra supplies laid out so we could grab toilet paper, coffee, towels, etc. at any time of day.
William
William,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 30 日
We decided to eat at other restaurants but for breakfast and for our other needs the property was fine and the staff very helpful. We enjoyed our stay.
Richard
Richard,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 30 日
Quiet hotel, even though across from ferry landing. Staff was friendly, especially in dining room. Easy walk to the Co-op for supplies
Peter
Peter,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 30 日
The hotel is ideally located for those taking the NorthLink ferry to and from Shetland. If you are planning to stay for a few days like we did, it's worth noting that the hotel is about a 25-minute walk from the city centre and an 18-minute walk from the central bus transport hub in Lerwick. The staff were exceptionally friendly and provided great recommendations for local sightseeing. One aspect we would suggest improving is the issue of flies entering the room, as the windows lack screens. This did impact our overall experience at the hotel.
Sharmane
Sharmane,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 8 月 22 日
Stephen
Stephen,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Graham
Graham,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Sandis
Sandis,8 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 15 日
It’s probably the ugliest building we’ve ever stayed in, but better inside. Our room was rather ‘tired’ - wallpaper peeling off, large crack in the basin, but was clean. Food was really good, and excellent breakfast.
Sharon
Sharon,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 13 日
It was comfortable, quiet, clean, convenient to the bus. The food was good but one of the waiters did not get my order correct and did not clean off my table and ask me if I wanted dessert. It was a minor incident but irritating
ellen m
ellen m,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Iuliia
Iuliia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 4 日
The hotel was a bit tired but the staff made up for it - the food service was excellent
carole
carole,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 23 日
John
John,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 19 日
Convenient.
Staff were all very friendly , but the hotel is rather dated & in need of a re vamp.
The dining room is unwelcoming & is like being in a ferry . Line upon line of ghastly Formica topped tables . Very unappealing.
Very expensive for quality of the hotel .
Sheila
Sheila,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 18 日
We found the Shelton to be great for travelling by ferry. It’s a short walk to the city center. The included breakfast was a nice benefit with a continental or hot option. We would have liked a longer breakfast hours. We did find it a bit cheeky that the restaurant/bar manager wanted to charge us £3.50 for a glass of ice to take back to our room.
Tom
Tom,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 13 日
No probblems and our stay was great .but property needed some repair/maintenance.
Geoffrey
Geoffrey,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 13 日
Caroline
Caroline,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 12 日
20 minute walk to downtown Lerwick. Staff were so very friendly and knowledgeable. Food was very good, breakfast outstanding. Shout out to Valerie in the dining room.
Kathleen
Kathleen,6 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 4 日
Jennifer
Jennifer,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 25 日
Plus point,VERY convenient for the ferry.to/from Aberdeen
Negative points.
Reception level on third floor. Utilitarian layout.
Very inconvenient. Elevator arrangement to certain floors1
john
john,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 10 日
Excellent location for Aberdeen to Lerwick ferry. About a mile from city center. I walked a lot.
Karen
Karen,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 7 日
All that is needed.
Quick and easy check-in and out. Room was large and clean. TV was difficult to control but all that you need was in the room. Breakfast was served which was nice and not a buffet style. Bed was not comfortable and mattress needs to be replaced. Restaurant was fair and not too expensive as the town is a little walk from the hotel.