2/10 Poor
Oct 2, 2022
After numerous confirmations no one picked me up from the airport at 3:30 AM. Instead I had to walk through a dangerous neighborhood.
The back door gate wouldn’t let me in so made me walk further with no lights on in the morning.
When I arrived at the hotel they didn’t have my reservation, in fact I gave them the room number I was taking and the gentleman staying in there to check in earlier… Somehow they didn’t have the information.
Instead, I had to take another room and resolve it the next morning. Expedia refused to refund me the money because the hotel refused to reply… Such an incredible experience
Richard
Richard, 2-night trip