In the heart of Chania Town, Helena Hotel offers a charming stay with free in-room WiFi. Explore the Old Venetian Harbor and unwind back at the hotel with luggage storage and multilingual staff.
Sali Helidonaki 14, Old Town, Chania, Greece, 73131
What's nearby
Old Venetian Harbor - 2 min walk - 0.2 km
Maritime Museum of Crete - 2 min walk - 0.2 km
Chania Lighthouse - 3 min walk - 0.3 km
Chania Central Market - 7 min walk - 0.6 km
Nea Chora Beach - 10 min walk - 0.9 km
Getting around
Ioannis Daskalogiannis Airport (CHQ) - 40 min drive
Restaurants
โชฮคฮฑฮผฮฌฮผ (Tamam) - โฌ2 min walk
โชRemezzo - โฌ4 min walk
โชAmphora - โฌ2 min walk
โชAvalon Rock Cafe - โฌ3 min walk
โชLithos - โฌ3 min walk
About this property
Helena Hotel
Helena Hotel puts you in a great location, within a 15-minute walk of Old Venetian Harbor and Nea Chora Beach. You'll have free perks like WiFi and self parking. Also, this hotel is within a short drive of Port of Souda.
At a glance
DONE
Hotel size
7 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 8 AM - 11 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free offsite parking within 656 ft
Property amenities
Food and drink
Room service
What to do
Beach nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Communal living room
Room amenities
Be entertained
20-inch LCD TV
Home comfort
Air conditioning (climate-controlled) and heating
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Stay connected
Free WiFi
Electrical adapters/chargers
Food and drink
Refrigerator
More
Daily housekeeping
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Helena Hotel Chania
Helena Chania
Helena Hotel Hotel
Helena Hotel Chania
Helena Hotel Hotel Chania
Frequently asked questions
Does Helena Hotel offer free cancellation for a full refund?
Yes, Helena Hotel does have fully refundable room rates available to book on our site. If youโve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Helena Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Helena Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Helena Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What's the area around Helena Hotel like?
Helena Hotel is a short 2-minute walk from Old Venetian Harbor and 13 minutes' walk from Nea Chora Beach.
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Helena Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
View
Location
Room
Reviews
8/10 Very good
Oct 11, 2023
Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour
Staff were very friendly and helpful
Christopher
Christopher, 2-night trip
8/10 Very good
Apr 7, 2025
My husband and I stayed in this hotel for 3 nights and we had a great experience. The staff was friendly, helpful and open to answer any questions about the places around the area. The bed was comfortable, the room was very clean and the location was great to walk around the old town of Chania. I really recommend it.
Elizabeth
Elizabeth, 3-night trip
10/10 Exceptional
Apr 18, 2025
The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
William
William, 2-night trip
10/10 Exceptional
Jun 24, 2025
Die Lage und der Blick auf den venezianischen Hafen ist grandios.
Super Personal.
Und der Chef outstanding und 24 Stunden privat erreichbar.
Unglaublich herzlich und zuvorkommend.
Efcharisto para poli!
Thiemo
Thiemo, 7-night trip
10/10 Exceptional
Aug 10, 2024
Confort y amabilidad
Recomendable 100%, los chicos de la recepciรณn muy amables siempre ye rwciben con una sonrisa y alguna recomendaciรณn. Sin duda la habitaciรณn von vistas al mar รฉs maravillosa
marta
marta, 6-night trip
10/10 Exceptional
May 19, 2025
George was super helpful and made sure we had everything we needed. He provided many recommendations for breakfast and dinner. He also arranged our taxi to airport.
He made the time in Chania very enjoyable
Judy
Judy, 2-night trip
10/10 Exceptional
Sep 5, 2024
We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
Clare
Clare, 5-night trip
8/10 Very good
Sep 29, 2022
This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Nicholas
Nicholas, 4-night trip
10/10 Exceptional
Sep 18, 2023
Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay.
Much appreciated, and many thanks.
VINCENT
VINCENT, 2-night trip
8/10 Very good
Oct 16, 2023
My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 โ 15 minutes walk to other major attractions and the Central bus station.
Emily
Emily, 4-night trip
10/10 Exceptional
Sep 8, 2025
HARSHWARDHAN
HARSHWARDHAN, 3-night trip
10/10 Exceptional
Jun 23, 2025
Ivana
Ivana, 4-night trip
10/10 Exceptional
Jun 2, 2025
Justin
Justin, 4-night trip
10/10 Exceptional
Mar 20, 2025
Tetyana
Tetyana, 5-night trip
10/10 Exceptional
Sep 14, 2023
Ezequiel
Ezequiel, 1-night trip
10/10 Exceptional
Jun 25, 2023
Dimitrios
Dimitrios, 3-night trip
10/10 Exceptional
Jun 16, 2023
Paul
Paul, 5-night trip
10/10 Exceptional
Apr 6, 2023
Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Daniel
Daniel, 3-night trip
10/10 Exceptional
Jun 13, 2022
Marc-Antoine
Marc-Antoine, 4-night trip
8/10 Very good
Aug 26, 2021
Hotel muy cรฉntrico
Georgio nos recomendรณ muy bien. El hotel tiene una ubicaciรณn excelente.
Laura
Laura, 2-night trip
10/10 Exceptional
Oct 23, 2019
Verified traveler
1-night trip
8/10 Very good
Oct 6, 2019
kann man weiterempfehlen
alles prima..sauber und alle serhe freundlich.
Anna
Anna, 2-night trip
10/10 Exceptional
Sep 14, 2019
Volverรญa sin dudar
Totalmente recomendable. La ubicaciรณn y atenciรณn fue excelente