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Hotel Heart Inn

3.0 star property
Hotel in the heart of Hakodate

Choose dates to view prices

In the heart of the business district, Hotel Heart Inn offers a seamless stay with dry cleaning services and in-room WiFi. Unwind with a newspaper or take advantage of luggage storage after enjoying continental breakfast.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • TV in a common area

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, 2 Bedrooms

Twin Room, 2 Bedrooms | Desk, free WiFi, bed sheets

Twin Room, 2 Bedrooms

  • City view
  • 20 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room

Economy Double Room | Desk, free WiFi, bed sheets

Economy Double Room

  • City view
  • 10 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | Desk, free WiFi, bed sheets

Traditional Quadruple Room

  • City view
  • 17 sq m
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Single Room

Single Room | Desk, free WiFi, bed sheets

Single Room

  • City view
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Map
13-7 Shinonomecho, Hakodate, 040-0036

What's nearby

  • Hakodate City Hall - 3 min walk - 0.3 km
  • Hakodate Morning Market - 6 min walk - 0.6 km
  • Ekini Fish Market - 8 min walk - 0.7 km
  • Kanemori Red Brick Warehouse - 16 min walk - 1.4 km
  • Hakodate Ropeway - 3 min drive - 1.7 km

Getting around

  • Hakodate Airport (HKD) - 23 min drive
  • Hakodate Station - 7 min walk
  • Shinkawa-Chō Station - 9 min walk
  • Hōrai-Chō Station - 17 min walk
  • Matsukazechō Station - 5 min walk
  • Shiyakusho Mae Station - 6 min walk
  • Hakodateekimae Station - 6 min walk

Restaurants

  • ‪珈琲焙煎工房函館美鈴大門店 - ‬4 min walk
  • ‪函館麺屋四代目 - ‬4 min walk
  • ‪遊魚舟 - ‬4 min walk
  • ‪いか清大門 - ‬4 min walk
  • ‪山吹 - ‬2 min walk

About this property

Hotel Heart Inn

  • At Hotel Heart Inn, you'll be within a 10-minute drive of Fort Goryokaku and Yunokawa Onsen. Guests will have free perks like WiFi, self parking, and wired internet. Public transportation is just a short walk: Matsukazechō Station is 5 minutes and Shiyakusho Mae Station is 6 minutes.

At a glance

DONE

Hotel size

    • 29 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Onsite parking limited

Property amenities

Food and drink

  • Continental breakfast (surcharge)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • 22-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 1080 for adults and JPY 1080 for children

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hotel Heart Inn Hakodate

Heart Hakodate

Hotel Heart Inn Hotel

Hotel Heart Inn Hakodate

Hotel Heart Inn Hotel Hakodate

Frequently asked questions

Does Hotel Heart Inn offer free cancellation for a full refund?

Yes, Hotel Heart Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Heart Inn?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Heart Inn?

Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel Heart Inn?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 10 AM.

Does Hotel Heart Inn have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Heart Inn like?

Hotel Heart Inn is in the heart of Hakodate, a short 5-minute walk from Matsukazechō Station and 3 minutes' walk from Hakodate City Hall.

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Reviews

Hotel Heart Inn Reviews

7.4

Good

7.6

Cleanliness

7.8

Location

8.0

Staff & service

7.0

Property conditions & facilities

Reviews

Verified

6/10 Good

消臭お願いします

駅から歩いて10分程度。周囲は静かで非常に良い。 清潔感はあるが、消臭が不十分なせいか臭いがする。
1-night trip
Verified

8/10 Very good

首次入住感受。

這酒店步行前往景點都ok。 泊車位置就在酒店旁。 搬運行李到升降機就要上數級。 雙人房間的床size，對於夫婦來說都可以接受。 在房間內有足夠空間打開一個28吋的行李箱。
Kam Yiu, 2-night trip
Verified

8/10 Very good

主要な観光地に徒歩で行ける距離で便利だった。駐車場も停めやすかった。
Hitoshi, 1-night trip
Verified

8/10 Very good

静かに落ち着けるホテル

適度な広さで、落ち着いたホテルでした。 フロントの方の説明も丁寧で、室内も清潔に清掃されていました。
yosshy, 3-night trip
Verified

6/10 Good

CP值不太好

CP值不太好
2-night trip
Verified

8/10 Very good

いいホテルです。

立地もよく、快適に過ごせました〜〜
KENJI, 1-night trip
Verified

8/10 Very good

Just one night in Hakodate

Close to railwaystation and what we wanted to see on our short visit.
Carin, 1-night trip
Verified

8/10 Very good

Room is too small and old. But is okay for one night stay.
Chris, 1-night trip
Verified

8/10 Very good

とてもいい、快適に過ごせました・
1-night trip
Verified

10/10 Exceptional

Lovely Hotel, highly recommended

Room was comfortable, spacious and welcoming. Highly recommended!
1-night trip
Verified

10/10 Exceptional

フロントの方がどなたも気さくでした。松風町停が最寄りですが、函館駅からも徒歩圏内ですが、周囲は静かで快適でした。また機会があれば利用させてもらいます。
1-night trip
Verified

8/10 Very good

快適でした。

函館駅近く清潔でした。 喫煙所もあるし、無料コーヒーうまかったです！ 風呂も意外と広く快適でした。
HIROYUKI, 1-night trip
Verified

8/10 Very good

建物は古い感じがしますが清掃がちゃんとされていました。 トイレやバスが広めで幹線道路から外れているので静かで快適に過ごせました。 飲食店や市電にも近いのも良かったです。
みみずく, 1-night trip
Verified

6/10 Good

地図が不十分です。函館駅からの歩く道順を、ネットの地図を添付するのではなく、独自の分かりやすいものをウェブサイトに入れてください。
1-night trip
Verified

6/10 Good

函館中心街

フロントの対応がとても良かった．　食事　和食も美味しかったです．部屋の感じは 普通のホテル並みで，少し古いでしたがまあまあでした．
konehako, 1-night trip
Verified

10/10 Exceptional

สะอาดมากโรงแรมตั้งอยู่ไม่ไกลจากสถานีรถไฟและร้านอาหาร
1-night trip
Verified

8/10 Very good

寝るだけなら最適。

ホテルは寝るだけ、と言う方には最適。函館駅からも徒歩圏内です。バスルームは決して良い設備では無いが、最低限は揃ってます。部屋は清潔感あります。
1-night trip
Verified

8/10 Very good

上州の空っ風

フロントで親切な対応でとても良かったです、またモー二ングコーヒーもサービスで飲み放題がいい❗️
1-night trip
Verified

8/10 Very good

Hotel location very quiet, maybe because I arrive at night time
Hendry, 1-night trip
Verified

10/10 Exceptional

Tidy and comfy stay!

Check in was a breeze and the staff was welcoming. The room, while simple, and a little outdated, was clean and comfortable!
1-night trip
Verified

6/10 Good

Conforme au photo

Chambre agréable avec un petit lit....Un peu froide......Fenêtre qu'on peut ouvrir....Réception positive même sans trop d'anglais. ...... A peine à 1 km de la station de train....Un peu loin du centre par contre.
Verified

6/10 Good

하트 인 숙박

깨끗은 하지만 정말 좁습니다
Verified

8/10 Very good

お勧めの駅近ホテルです。

当初若干室内のニオイが気になりましたが、フロントに相談するとすぐに消臭スプレー貸出や空気清浄機設置などして頂きました。Wifi不調もルーターをチェックして頂きすぐに修復、すべてとても親切な対応でした。朝市まで徒歩４，５分程度と便利な立地です。
Verified

10/10 Exceptional

Well worth your money!
Verified

8/10 Very good

Very clean hotel, around 500 m from Hakodate JR station
1-night trip