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JUFA Hotel Hamburg HafenCity

4.0 star property
Family-friendly hotel with restaurant, near Miniatur Wunderland

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Photo gallery for JUFA Hotel Hamburg HafenCity

Enjoy a serene riverside view from this outdoor seating area, offering a glimpse of the city beyond.
Children can climb and slide on this multi-level play structure featuring circular windows and a rope for climbing.
Enjoy a wide selection of fresh fruits, vegetables, and beverages at our buffet.
Welcome to our reception area, where guests can check in and enjoy a warm, inviting atmosphere.
Relax in a spacious room with a large bed, bedside table, and desk, perfect for working or unwinding.
In the heart of Hamburg-Mitte, JUFA Hotel Hamburg HafenCity offers a vibrant retreat. Enjoy a meal at Restaurant, explore the garden and playground or unwind on the sun-drenched terrace. With in-room WiFi and an arcade/game room for kids, this hotel provides something for everyone.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Non-smoking
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/game room
  • Front-desk safe

For families (6)

  • Children stay free
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The current price is CNY1,101
CNY1,179 total
includes taxes & fees
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Double Room

Relax in comfort with a large bed against a world map, accompanied by a bedside table and chair.

Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Electric kettle
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room (connecting double rooms)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
2 bathrooms
Hair dryer
Electric kettle
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Guests can relax in this inviting space with a comfortable bed, a convenient desk, and a world map on the wall.

Double Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Electric kettle
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Experience comfort in this stylish room featuring a large bed, a world map, and a large window with sheer curtains.

Superior Double Room Single Use

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Electric kettle
  • 22 sq m
  • Water view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room Single Use

Experience comfort in this stylish room featuring a large bed, a world map, and a large window with sheer curtains.

Double Room Single Use

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Electric kettle
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Quadruple Room

Cozy retreat with a large bed, a smaller bed with a bunk, and a desk area for work and relaxation.

Quadruple Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Electric kettle
Free bottled water
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Double Room

Experience comfort in this stylish room featuring a large bed, a world map, and a large window with sheer curtains.

Superior Double Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Electric kettle
Free bottled water
  • 20 sq m
  • Water view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Relax in a spacious room with a large bed, desk, and seating area.

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Electric kettle
Free bottled water
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Triple Room

Relax and work in comfort with two single beds, a desk, and a world map on the wall.

Triple Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite (3 Persons)

Enjoy a river view from the balcony, with a seating area and large window offering a glimpse of the city beyond.

Junior Suite (3 Persons)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Electric kettle
  • 22 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Triple Room

Relax and work in comfort with two single beds, a desk, and a world map on the wall.

Superior Triple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Electric kettle
Free bottled water
  • 25 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

Similar properties

Exterior

Holiday Inn Hamburg - Hafencity by IHG

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 777 reviews
The price is CNY659
CNY821 total
includes taxes & fees
Aug 24 - Aug 25
Holiday Inn Hamburg - Hafencity by IHG
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About the neighborhood

Map
Versmannstrasse 12/14, Hamburg, 20457

What's nearby

  • Hamburg Cruise Center - 10 min walk - 0.9 km
  • Miniatur Wunderland - 19 min walk - 1.6 km
  • Elbe Philharmonic Hall - 2 min drive - 1.7 km
  • Hamburg City Hall - 3 min drive - 1.9 km
  • Reeperbahn - 5 min drive - 3.6 km

Getting around

  • Hamburg Airport (HAM) - 43 min drive
  • Lübeck (LBC) - 59 min drive
  • HafenCity Universität Hamburg Station - 4 min walk
  • Elbbrücken Station - 17 min walk
  • Hamburg Central Station - 22 min walk
  • HafenCity Universität Station - 3 min walk
  • Überseequartier Station - 10 min walk
  • Steinstrasse U-Bahn - 14 min walk

Restaurants

  • ‪Restaurant Hobenköök - ‬11 min walk
  • ‪Fleetschlösschen - ‬13 min walk
  • ‪Wildes Fräulein - ‬11 min walk
  • ‪Andronaco HafenContor - ‬12 min walk
  • ‪Yokohama Coffee Bar - ‬7 min walk

About this property

JUFA Hotel Hamburg HafenCity

At JUFA Hotel Hamburg HafenCity, you'll be just a 5-minute drive from Hamburg Cruise Center and Miniatur Wunderland. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers say good things about the helpful staff. The property is just a short walk to public transportation: HafenCity Universität Station is 3 minutes and Überseequartier Station is 10 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 220 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 19.50 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Arcade/game room
  • Bicycle parking
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant - Onsite buffet restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 14 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10.00 per pet, per day

Parking

  • Self parking costs EUR 19.50 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

JUFA Hamburg HafenCity
Jufa Hamburg Hafencity Hamburg
JUFA Hotel Hamburg HafenCity Hotel
JUFA Hotel Hamburg HafenCity Hamburg
JUFA Hotel Hamburg HafenCity Hotel Hamburg

Frequently asked questions

Does JUFA Hotel Hamburg HafenCity offer free cancellation for a full refund?

Yes, JUFA Hotel Hamburg HafenCity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at JUFA Hotel Hamburg HafenCity?

Yes, cats and dogs are welcome. There's a charge of EUR 10.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at JUFA Hotel Hamburg HafenCity?

Yes. Self parking costs EUR 19.50 per day. Electric vehicle charging is available.

What are the check-in and check-out times at JUFA Hotel Hamburg HafenCity?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at JUFA Hotel Hamburg HafenCity?

No, this hotel doesn't have a casino, but Casino Reeperbahn (7-min drive) is nearby.

What is there to do at JUFA Hotel Hamburg HafenCity and nearby?

JUFA Hotel Hamburg HafenCity has an arcade and a garden.

Are there restaurants at or near JUFA Hotel Hamburg HafenCity?

Yes, there's an onsite restaurant, Restaurant.

What's the area around JUFA Hotel Hamburg HafenCity like?

JUFA Hotel Hamburg HafenCity is in Hamburg-Mitte, a short 3-minute walk from HafenCity Universität Station and 18 minutes' walk from Hamburg Cruise Center.

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JUFA Hotel Hamburg HafenCity Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brilliant family room and stay was great
Hannah, 2-night trip

10/10 Excellent

Convenient location in the Speciherstadt (Warehouse City) in the port
Klaus, 1-night trip

10/10 Excellent

Great family hotel
Adrian, 1-night trip

10/10 Excellent

Very clean and modern hotel with excellent breakfast offering and convenient for public transport.
James, 2-night trip

8/10 Good

Very Nice room😃
Søren, 1-night trip

10/10 Excellent

Convenient location! Friendly and professional staff. Close to transit and nearby a park.
Tatiana, 2-night trip

2/10 Terrible

Family hotel and a little limited good for children
PJ, 1-night trip

8/10 Good

My kid tjought that the lobby smelled of fish and wanted to leave, but managed to overcome it and we had a nice stay.
Jonas, 1-night trip

10/10 Excellent

No help at the lobby for my luggages
Manolito, 1-night trip

10/10 Excellent

Would have liked better dining possibilities around.
Robert, 1-night trip

10/10 Excellent

Train station and bus routes so close . Room very quiet . Nice location in Hagen city . Staff pleasant . Breakfast good
dylan, 3-night trip

8/10 Good

Small rooms, great location

Even though this hotel is a bit outside of the downtown area it is fairly quiet from outside noise. It's about a 7-minute walk from an EDEKA and an ALDI and it's right off one of the subway stations (S4, I believe). The staff was also friendly and the rooms were clean. Since this place is a bit more isolated, no restaurants are nearby. Also, we were in Hamburg during the weekend, so it was a bit noisy in our room with people (and kids) stomping around on the floor above us. I think on any other weekday the hotel would've been quieter, but that would be the only thing I'd complain about. Still a solid choice for a hotel
Daniel, 2-night trip

8/10 Good

Buffet style dining food all meals was not good for me, would lime other options for dinner
Lori, 2-night trip

4/10 Poor

Phone in room didn’t work so had to go to reception to order room service (room service menu was placed in my room). I was told at reception that room service wasn’t available and I’d have to go to the buffet area instead. No restaurants around the hotel so no choice but to use the buffet.
JACQUELINE, 1-night trip

10/10 Excellent

Wunderbares und vor allem RUHIGES Hotel mit toller Ausstattung :-) Lediglich der Hinweis auf das Geburtstagskind, wurde beim Check-In ignoriert :-D
Dennis, 1-night trip

10/10 Excellent

Kasimir, 2-night trip

10/10 Excellent

Tolle Lage, gut zu erreichen
Andreas, 2-night trip

8/10 Good

Zu abseits.
Bianca, 3-night trip

4/10 Poor

Die Zimmer waren nicht wie in den Bildern modern sondern eher alt. Im Badezimmer waren leider Silberfische.
Anika, 2-night trip

10/10 Excellent

Perfekte Unterkunft für uns, Anbindung an U Bahn direkt vor dem Hotel. Frühstück sehr lecker und ausreichend und gut bestückt. Auch das Zimmer war sehr schön eingerichtet.
Martina Theresia, 2-night trip

6/10 Okay

Zimmer wurde als wunderschön angepriesen, angekommen auf dem Zimmer mussten wir feststellen, dass es im Bad nicht mal eine Ablagefläche für seine Kulturtasche gibt, Zimmer war sehr staubig, die Bettwäsche hatte einen Riß. Sehr früh am Morgen wurden wir von einem kontinuierliche wiederkehrenden, lautem Piepston geweckt, bis wir feststellten, es kommt aus dem Bad. Beim Versuch die Rezeption anzurufen, haben wir festgestellt, dass das Telefon tot ist. Alles an der Rezeption gemeldet, da wurde man belächelt - eine Entschuldigung für die Unannehmlichkeit blieb aus. Der Service an der Bar war katastrophal. Es herrschte Selbstbedienung - 4 Sterne kenne ich anders. Die Lage und das Frühstück waren allerdings sehr gut.
Christine, 3-night trip

10/10 Excellent

Die U-Bahn-Haltestelle direkt vor der Haustür. Bus gibt es auch, ist aber aufgrund der Baustellen schwierig. Mussten 20 Minuten warten
Daniela, 3-night trip

8/10 Good

Gutes Hotel, freundlicher Empfang, gute Lage! Leider überforderter Bar Service.Katastrophe!
Bruno, 4-night trip

10/10 Excellent

Die Unterkunft war gut gelegen und alles hat insgesamt gut gepasst.
Thomas, 2-night trip

10/10 Excellent

Mit Kindern einfach super. In der Umgebung ist zwar nicht viel los aber man erreicht das Hotel und die Umgebung super per U-Bahn oder Bus. Für einen Städtetrip mit Kindern würde ich das Hotel jedem empfehlen. Einzig der Service im Barbereich könnte aufmerksamer sein. Man muss selbst immer Ausschau nach den Kellnern halten und sie häufig rufen.
Kathrin, 3-night trip