JUFA Hotel Hamburg HafenCity

Property class: 4
Family-friendly hotel with restaurant, near Hamburg Cruise Center

Choose dates to view prices

At JUFA Hotel Hamburg HafenCity, you'll be just a 5-minute drive from Hamburg Cruise Center and Miniatur Wunderland. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers say good things about the helpful staff. Public transportation is just a short walk: HafenCity Universität Station is steps away and Überseequartier Station is 10 minutes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/game room
  • Front-desk safe

For families (6)

  • Playground on site
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY1,045
CNY1,119 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room Single Use

A hotel room with a large bed, a map on the wall, a small table with a lamp, and a view of the city through sheer curtains.

Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use

A hotel room with a large bed, a map on the wall, a small table with a lamp, and a view of the city through sheer curtains.

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

A hotel room with a large bed, a world map on the wall, a small table with a book, and a window with sheer curtains.

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

A hotel room with a bed, desk, chair, and a map on the wall.

Classic Double Room

8.0 out of 10
Very good
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

A modern hotel room with a large bed, a smaller bed, a bunk bed, a desk, and a chair. There is a map on the wall and a small round table.

Family Quadruple Room

9.0 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Triple Room

A hotel room with two beds, a desk with a lamp, a map on the wall, and a view of the city through large windows.

Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

A hotel room with a bed, desk, chair, and a map on the wall.

Superior Double Room

8.8 out of 10
Excellent
(15 reviews)
  • Water view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

A hotel room with two beds, a desk with a lamp, a map on the wall, and a view of the city through large windows.

Superior Triple Room

9.0 out of 10
Wonderful
(8 reviews)
  • Partial lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

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includes taxes & fees
Nov 1 - Nov 2
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About the neighborhood

Map
Versmannstrasse 12/14, Hamburg, 20457

What's nearby

  • International Maritime Museum - 10 min walk - 0.9 km
  • Hamburg Dungeon - 18 min walk - 1.5 km
  • Miniatur Wunderland - 19 min walk - 1.6 km
  • Hamburg City Hall - 5 min drive - 2.2 km
  • Elbe Philharmonic Hall - 5 min drive - 2.3 km

Getting around

  • Hamburg Finkenwerder Airport (XFW) - 36 min drive
  • Hamburg Airport (HAM) - 45 min drive
  • Lübeck (LBC) - 66 min drive
  • HafenCity Universität Hamburg Station - 4 min walk
  • Elbbrücken Station - 16 min walk
  • Hamburg Central Station - 21 min walk
  • HafenCity Universität Station - 2 min walk
  • Überseequartier Station - 10 min walk
  • Steinstrasse U-Bahn - 15 min walk

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Sabai Dee Mai Restaurant - ‬10 min walk
  • ‪Pesca – Theatre of Fish - ‬12 min walk
  • ‪Espresso House - ‬9 min walk
  • ‪The Avocado Show - ‬11 min walk

About this property

JUFA Hotel Hamburg HafenCity

  • At JUFA Hotel Hamburg HafenCity, you'll be just a 5-minute drive from Hamburg Cruise Center and Miniatur Wunderland. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers say good things about the helpful staff. Public transportation is just a short walk: HafenCity Universität Station is steps away and Überseequartier Station is 10 minutes.

At a glance

Hotel size

    • 220 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 19.50 per day)
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Arcade/game room
  • Bicycle parking
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - buffet restaurant. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 16 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10.00 per pet, per day

Parking

  • Self parking costs EUR 19.50 per day

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

JUFA Hamburg HafenCity
Jufa Hamburg Hafencity Hamburg
JUFA Hotel Hamburg HafenCity Hotel
JUFA Hotel Hamburg HafenCity Hamburg
JUFA Hotel Hamburg HafenCity Hotel Hamburg

Frequently asked questions

Does JUFA Hotel Hamburg HafenCity offer free cancellation for a full refund?

Yes, JUFA Hotel Hamburg HafenCity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at JUFA Hotel Hamburg HafenCity?

Yes, cats and dogs are welcome. There's a charge of EUR 10.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at JUFA Hotel Hamburg HafenCity?

Yes. Self parking costs EUR 19.50 per day. Electric vehicle charging is available.

What are the check-in and check-out times at JUFA Hotel Hamburg HafenCity?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at JUFA Hotel Hamburg HafenCity?

No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.

What is there to do at JUFA Hotel Hamburg HafenCity and nearby?

JUFA Hotel Hamburg HafenCity has an arcade and a garden.

Are there restaurants at or near JUFA Hotel Hamburg HafenCity?

Yes, there's an onsite restaurant.

What's the area around JUFA Hotel Hamburg HafenCity like?

JUFA Hotel Hamburg HafenCity is in Hamburg-Mitte, a short 2-minute walk from HafenCity Universität Station and 13 minutes' walk from Hamburg Cruise Center.

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Reviews

JUFA Hotel Hamburg HafenCity Reviews

8.6

Excellent

9.0

Cleanliness

7.4

Location

8.6

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was very tasty and varied with a good selection and convenient extended hours. (67 reviews)
  • Parking is easily accessible and reasonably priced with a convenient underground garage available. (12 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Brilliant family room and stay was great
Verified review

8/10 Very good

The hotel was spacious, and when travelling with children, it really felt like there was plenty of room for them. It was very family-friendly. The staff were welcoming and helpful. The air conditioning in our room was extremely noisy, and the walls were worn and scuffed. They could definitely use a fresh coat of paint. Overall, it was a decent stay and somewhere we would certainly consider staying again.
Verified review

8/10 Very good

Staff friendly, room Nice (though with quite a few scuff marks on the walls), and breakfast was good.
Verified review

10/10 Exceptional

Very clean and modern hotel with excellent breakfast offering and convenient for public transport.
Verified review

8/10 Very good

Spacious and clean room, cot was provided. Very friendly staff! Great play areas for kids. Sadly the restaurant, Das Kulinarium, was closed and their own buffet could be improved on. Overall we had a really nice stay!
Verified review

10/10 Exceptional

Convenient location! Friendly and professional staff. Close to transit and nearby a park.
Verified review

8/10 Very good

I've stayed here several times and like its modernity, comfort, waterside location and easy access to Havencity and the city centre. My visit on this occasion, however, was marred by construction work being undertaken outside my room which from around 7.45am was quite noisy.
Verified review

8/10 Very good

Very Nice room😃
Verified review

6/10 Good

Average

Breakfast below average for a 4 star hotel. Visit instead bake and soda next door for breakfast. Comfortable beds. Large room. Quiet. Subway very close. Staff speaks very poorly English. And whenever we have written to them prior to arrival (in English) they always reply in German which we consider to be not so friendly.
Verified review

8/10 Very good

Small rooms, great location

Even though this hotel is a bit outside of the downtown area it is fairly quiet from outside noise. It's about a 7-minute walk from an EDEKA and an ALDI and it's right off one of the subway stations (S4, I believe). The staff was also friendly and the rooms were clean. Since this place is a bit more isolated, no restaurants are nearby. Also, we were in Hamburg during the weekend, so it was a bit noisy in our room with people (and kids) stomping around on the floor above us. I think on any other weekday the hotel would've been quieter, but that would be the only thing I'd complain about. Still a solid choice for a hotel
Verified review

10/10 Exceptional

Everything was exelent
Verified review

10/10 Exceptional

Great family hotel
Verified review

8/10 Very good

Clean hotel, helpfull service. Breakfast could have more options
Verified review

10/10 Exceptional

Convenient location in the Speciherstadt (Warehouse City) in the port
Verified review

10/10 Exceptional

Top
Verified review

10/10 Exceptional

Would have liked better dining possibilities around.
Verified review

8/10 Very good

My kid tjought that the lobby smelled of fish and wanted to leave, but managed to overcome it and we had a nice stay.
Verified review

10/10 Exceptional

.
Verified review

8/10 Very good

Buffet style dining food all meals was not good for me, would lime other options for dinner
Verified review

10/10 Exceptional

.
Verified review

10/10 Exceptional

No help at the lobby for my luggages
Verified review

4/10 Fair

Phone in room didn’t work so had to go to reception to order room service (room service menu was placed in my room). I was told at reception that room service wasn’t available and I’d have to go to the buffet area instead. No restaurants around the hotel so no choice but to use the buffet.
Verified review

6/10 Good

Hotellets placering er ok. Vi havde bestilt suite med vandudsigt. Værelsets indretning var vi ikke fan af, der var adskilt toilet og bad, hvilket er ok, men toilettet var lige som at gå ind i et skab, og der var ingen håndvask; det virker uhygiejnisk, at man efter toiletbesøg skal gå åbne døre, gå igennem værelset og ind i bruserummet for at vaske hænder. Maden på hotellet, især morgenmaden, er meget cafeteriaagtig og for dyr i sammenligning med andre steder, og vi savnede hygiejne i form af håndsprit. Der var virkelig mange mennesker og små børn på ståtaburetter i morgenmadsbuffeten, som hostede i hænderne og tog brød osv. direkte med hænderne. Ok parkeringskælder og fin adgang til U Bahn lige ved siden af hotellet.
Verified review

8/10 Very good

Grosses, familienfreundliches Hotel an guter Lage. Die U-Bahn hält direkt vor dem Hoteleingang . Fussläufig zum Überseequartier. Komfortable Zimmer mit Safe, Kühlschrank, Wasderkocher. WC und Dusche separat, das fanden wir praktisch. Jedoch sollte es im WC auch ein Lavabo zum Händewaschen haben. Beim Frühstück gibt es eine grosse Auswahl. Der Raum ist "Kantinenmässig" aber hell und schön. Wir würden wieder dieses Hotel wählen.
Verified review

10/10 Exceptional

Tolle Lage! U-Bahn direkt unter dem Hotel. Alles top!