Noboribetsu Grand Hotel offers a serene retreat near Jigokudani, with an indoor mineral hot spring and sauna for ultimate relaxation. Indulge in Japanese cuisine at Matsumae or grab a coffee at the on-site cafe, then unwind with games in the arcade or connect to WiFi.
River Oyunuma Natural Footbath - 19 min walk - 1.6 km
Dai-ichi Takimoto-kan - 11 min drive - 11.2 km
Getting around
New Chitose Intl. Airport (CTS) - 59 min drive
Noboribetsu Station - 7 min drive
Wanishi station - 22 min drive
Restaurants
レストラン リバティ - 3 min walk
満腹亭 - 12 min drive
ミルキィーハウス - 3 min walk
レストラン グリーンテラス - 3 min walk
Pizzeria Astra - 3 min walk
About this property
Noboribetsu Grand Hotel
When you stay at Noboribetsu Grand Hotel, you'll be just a 5-minute drive from Jigokudani and River Oyunuma Natural Footbath. Guests looking for a bite to eat can check out Matsumae, which serves Japanese cuisine. Other highlights include a bar/lounge and a sauna.
At a glance
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Hotel size
241 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Due to renovations, Kuma sauna is not available until further notice. Oni sauna and Seiryu sauna are available.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (1 year old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Tea service at check-in
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Hot springs
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Arcade/game room
Sauna
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Geta (wooden sandals)
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.
Dining
Matsumae - This restaurant specializes in Japanese cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.
Renovations and closures
The property will be renovating from May 10 2026 to July 24 2026 (completion date subject to change). The following areas are affected:
Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Cribs/infant beds are available for JPY 4400.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Noboribetsu Grand
Noboribetsu Grand Onsen Hotel
Noboribetsu Grand Hotel Hokkaido
Noboribetsu Grand Hotel Hotel
Noboribetsu Grand Hotel Noboribetsu
Noboribetsu Grand Hotel Hotel Noboribetsu
Frequently asked questions
Does Noboribetsu Grand Hotel offer free cancellation for a full refund?
Yes, Noboribetsu Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Noboribetsu Grand Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Noboribetsu Grand Hotel?
Sorry, there's no onsite parking at Noboribetsu Grand Hotel.
What are the check-in and check-out times at Noboribetsu Grand Hotel?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM.
What is there to do at Noboribetsu Grand Hotel and nearby?
Onsite recreation at Noboribetsu Grand Hotel includes hot springs. Enjoy amenities like a sauna and an arcade.
Are there restaurants at or near Noboribetsu Grand Hotel?
Yes, Matsumae offers Japanese cuisine.
What's the area around Noboribetsu Grand Hotel like?
Noboribetsu Grand Hotel is a short 8-minute walk from Jigokudani and 16 minutes' walk from River Oyunuma Natural Footbath.
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Reviews
Noboribetsu Grand Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.6
Location
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast buffet offered a wide variety of options, including Japanese and Western style dishes. (8 reviews)
The hot spring and private onsen tubs were exceptional and provided a very relaxing experience. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Service staff
Food
Towns
Reviews
Verified
10/10 Exceptional
Oct 26, 2025
Good room, fantastic private onsen, good breakfast and dinner
Ersan
Ersan, 1-night trip
Verified
8/10 Very good
Feb 6, 2026
Clean room and amenities
Lulu
Lulu, 3-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Located in a beautiful area; excellent Kaiseki dinner & breakfast buffet; outdoor onsen with beautiful view; able to walk to small town for shopping/dining
Jeanette
Jeanette, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Room was really nice and clean. Layout was good with the onsen
Eugene
Eugene, 2-night trip
Verified
8/10 Very good
Jun 18, 2025
The check in was fast & easy and the staff are friendly & helpful
Siang Kwang
Siang Kwang, 1-night trip
Verified
10/10 Exceptional
Jun 4, 2025
Truly a pleasure to stay here. The public bath facilities are amazing, the room was impeccable and breakfast and dinner excellent.
Beate
Beate, 2-night trip
Verified
6/10 Good
Oct 26, 2025
The room was clean & comfortable. However, buffet dinner was underwhelming.
Lai
Lai, 2-night trip
Verified
8/10 Very good
Feb 9, 2025
Beautiful rooms, lots of buffet options. Clean with a great onsen.
John
John, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2024
Good size and comfortable room with a wide breakfast and dinner spread
Cecilia
Cecilia, 2-night trip
Verified
8/10 Very good
Dec 19, 2024
Good for a stop over with public/private bath facilities. Meals are extensive, a lot of options in their buffet for breakfast or dinner.
Ting Long
Ting Long, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2025
Free parking and private bath is a must
Chi Kan Tiffany
Chi Kan Tiffany, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2023
Very good breakfast and dinner spread. Convenient access to attractions nearby too
Mike
Mike, 1-night trip
Verified
8/10 Very good
Jun 15, 2025
The onsen facility was superb. Staff service at the dining hall could be better.
Alvin
Alvin, 3-night trip
Verified
10/10 Exceptional
Oct 17, 2025
We had the Japanese style room. It’s a great cultural experience. The setting is not for everyone, since almost everything is on the floor. But we enjoyed it and having a lot of fun taking pictures. It’s a 5 minutes walk from the Hell Valley and the shopping street. Some of the great trails to walk around the lakes and to the foot bath stream. Lots of options for breakfast buffet.
Annette
Annette, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2025
Our room had a wonderful onsen wooden tub. Very relaxing and large room. Beautiful winter scenery. Relaxing atmosphere.
Janice
Janice, 3-night trip
Verified
10/10 Exceptional
Sep 7, 2024
The hotel is good. The dinner buffet is nice. Only the spa facilities are a bit old, but in good condition
CHUN WAI
CHUN WAI, 2-night trip
Verified
10/10 Exceptional
May 7, 2024
The Onsen is really amasing, you need to stay at least two nights in order to enjoy the two different onsen inside. The buffee dinner is also wonderful. It is worth to stay in this hotel.
HSING-CHUNG
HSING-CHUNG, 2-night trip
Verified
10/10 Exceptional
Jan 18, 2024
The onsen facilities are amazing. Buffet selections are good too. Staff is very helpful, even helping me to book a relatively cheap express bus to go to sapporo from the hotel.
RYAN TSHUI YIT
RYAN TSHUI YIT, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2023
Nice and big hotel that is great for tourists. Very walkable to Hell Valley yet far enough to not smell the sulfur. We had our own private onsen tub in the room, and the public one was nice as well. Amazing breakfast buffet selection, I highly recommend to include that in your booking.
Tommy
Tommy, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2025
This hotel is my new favorite hotel. It is understated yet manage to wow me in every aspect. The staff are extra nice. Omi san who practically does the front desk and interpreter went above and beyond to help. He was patient yet thorough. We will definitely return.
maya
maya, 1-night trip
Verified
10/10 Exceptional
Feb 14, 2025
We booked a room with a private bath. I liked that the bath is ready when you arrive. Felt very luxurious. The staff were very hospitable. The dinner buffet was interesting. Lots of variety.
Victoria
Victoria, 1-night trip
Verified
6/10 Good
Jun 27, 2025
The onsen was lovely and staff were very accommodating and kind. We were in a traditional room which had broken cabinets and in need of repair and renovation. There was only one coin laundry machine which is surprising for such a large hotel.
Jennifer
Jennifer, 2-night trip
Verified
8/10 Very good
Apr 30, 2024
Very nice hotel with a good hot springs facility on the second floor. I chose the traditional Japanese room and that was spacious and very nice. Quiet area and the hotel was quiet as well.
The hotel could benefit from a facelift, but all in all it was good
Imad
Imad, 1-night trip
Verified
8/10 Very good
Jun 10, 2024
A very good hotel
Hotel was very good overall. The hot baths were exceptional. There was a lack of restaurants in use for such a high quality hotel and the one in use had a very limited menu. The breakfast buffet was extensive but not always to our taste. Bed very comfortable.
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
Oct 1, 2024
After considering both Dai-ichi Takimotokan and the Grand Hotel for my stay, I initially leaned towards Dai-ichi for its closer proximity to Jigokudani. However, the room aesthetics didn't quite appeal to me, so I opted for the Grand Hotel instead — and I'm glad I did. The buffet options were diverse and the dining experience was exceptional. I was equally impressed with the room, and both the onsen and service were outstanding. I highly recommend the Grand Hotel for anyone visiting Noboribetsu.