Skip to main content

Crowne Plaza Harbin Songbei by IHG

4.5 star property
Luxury Harbin hotel with indoor pool, connected to a shopping center

Choose dates to view prices

Crowne Plaza Harbin Songbei by IHG puts you within a 15-minute drive of Harbin Ice and Snow World and Harbin Polarland. The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. This luxurious hotel is also within a short drive of Heilongjiang Science and Technology Museum and Harbin Exhibition Hall of Arts and Crafts of Ice and Snow.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Elevator
  • Premium bedding
The current price is CNY279
CNY325 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Tasty hotel dining
This hotel serves up culinary delights at its restaurant and bar. Guests can kick off their day with a delicious buffet breakfast.
Luxurious comfort retreat
Wrapped in soft bathrobes, guests soak in deep tubs with premium bedding nearby. The pillow menu ensures a personalized slumber at this luxury hotel.
Luxury by the river
This luxury hotel delights with elegant design elements alongside tranquil river views. The perfect setting combines natural beauty with upscale charm.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, Smoking, Lake View

1 bedroom, premium bedding, in-room safe, desk

Premium Room, Smoking, Lake View

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Smoking

Suite, 1 Bedroom, Smoking | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Smoking

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Smoking

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed, Smoking

  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds, Smoking

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 2 Twin Beds, Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Smoking, Lake View

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Twin Beds, Smoking, Lake View

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds, Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Twin Beds, Club Lounge Access

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Exterior
Shangri-La Harbin
Dao Li
  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 200 reviews
The price is CNY500
CNY583 total
includes taxes & fees
Jun 18 - Jun 19
Shangri-La Harbin
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
No. 233 Feng Yuan Street, Song Bei District, Harbin, 150028

What's nearby

  • Harbin Ice and Snow World - 8 min drive - 9.0 km
  • Siberian Tiger Park - 9 min drive - 9.2 km
  • Harbin Normal University - 9 min drive - 12.7 km
  • Heilongjiang Science and Technology Museum - 10 min drive - 10.9 km
  • Harbin Polarland - 10 min drive - 11.2 km

Getting around

  • Harbin (HRB-Taiping Intl.) - 37 min drive
  • Harbin West Railway Station - 26 min drive
  • Harbin South Railway Station - 30 min drive
  • Harbin Railway Station - 35 min drive

Restaurants

  • ‪McDonald's 麦当劳 - ‬12 min drive
  • ‪柴火铁锅炖 - ‬3 min drive
  • ‪Starbucks 星巴克 - ‬3 min drive
  • ‪Starbucks - ‬9 min drive
  • ‪KFC 肯徳基 - ‬13 min walk

About this property

Crowne Plaza Harbin Songbei by IHG

  • Crowne Plaza Harbin Songbei by IHG puts you within a 15-minute drive of Harbin Ice and Snow World and Harbin Polarland. The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. This luxurious hotel is also within a short drive of Heilongjiang Science and Technology Museum and Harbin Exhibition Hall of Arts and Crafts of Ice and Snow.

At a glance

DONE

Hotel size

    • 415 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Ski area nearby
  • Ice skating nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 50-inch flat-screen TV

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 158 per person

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Harbin Songbei Hotel

Crowne Plaza Harbin Songbei

Crowne Plaza Harbin Songbei

Crowne Plaza Harbin Songbei by IHG Hotel

Crowne Plaza Harbin Songbei an IHG Hotel

Crowne Plaza Harbin Songbei by IHG Harbin

Crowne Plaza Harbin Songbei by IHG Hotel Harbin

Frequently asked questions

Does Crowne Plaza Harbin Songbei by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Harbin Songbei by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Harbin Songbei by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Harbin Songbei by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Crowne Plaza Harbin Songbei by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Crowne Plaza Harbin Songbei by IHG?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Crowne Plaza Harbin Songbei by IHG and nearby?

Have fun with nearby winter activities like ice skating, sledding, and skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.

Are there restaurants at or near Crowne Plaza Harbin Songbei by IHG?

Yes, there's an onsite restaurant.

Does Crowne Plaza Harbin Songbei by IHG have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Crowne Plaza Harbin Songbei by IHG like?

Crowne Plaza Harbin Songbei by IHG is located by the river in Song Bei. Popular attractions include Harbin Ice and Snow World, which is 8 minutes away by car.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

7.0

Good

8.0

Cleanliness

6.6

Location

7.6

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Clean, good value, good service, have good amenities. I like the pool and gym.
Enli, 4-night trip
Verified

6/10 Good

Room was very basic condition. it was very smelly and damp smell when walked inside the room very poorly maintained. Housekeeping try their best . lot of maintenance needs to be done.
mohamed, 4-night trip
Verified

6/10 Good

The hotel itself is nice. We were however unprepared for the traffic jams to be endured when moving from place to place. On map a location 12km away took more than 45min.
Grace, 3-night trip
Verified

8/10 Very good

Location on Map is Misleading!

The Hotels.com map showed this hotel on Songbei Blvd just north across the river from the Snow and Ice Festival. This is false. The hotel is several kilometers to the northwest of that location and not at all convenient to the festival grounds. Otherwise, the hotel facility is good, and the staff was responsive to my requests (even with my limited Mandarin).
Malcolm, 2-night trip
Verified

2/10 Poor

The room is not clean at all. Water tap is broken. It is not worth the price
Yiming, 3-night trip
Verified

10/10 Exceptional

酒店附近叫车不方便
Ki ho, 2-night trip
Verified

8/10 Very good

主要エリアからは離れますが、清潔で良かったです
RYOTA, 3-night trip
Verified

10/10 Exceptional

良かったです
Lei, 3-night trip
Verified

8/10 Very good

Great hotel at Harbin

Very nice and comfy hotel, and helpful for my desk staff.
Damon Stanley, 1-night trip
Verified

8/10 Very good

Nice hotel but service can be improved

Service is quite slow because they were short staffed. But considering the peak festive season they should have planned for more as the hotel was fully booked. Ordered for extra blankets and pillows but didn’t come though we waited till mid night. So we had to ask them to make sure they deliver it the next day as the room was quite cold though we have adjusted it to the max. In room dining was slow as well and had missing and wrong items brought. We had to tell them that there were missing items from the set and was eventually reluctantly topped up.
Yen Lyn, 4-night trip
Verified

8/10 Very good

Relatively fine but need to improve catering staff

Everything is pretty Ok except some of the rooms tend to be lingering cigarette smells even though I had requested smoke free rooms.
Lee Woei, 2-night trip
Verified

10/10 Exceptional

Great stay

Very nice and helpful staff.
John, 1-night trip
Verified

10/10 Exceptional

ENtirely Satisfactory Stay

Despite poor reviews by others we found the hotel to be entirely satisfactory in all respects. We had a suite on the 22nd floor which was very comfortable. The service in the Club Lounge was excellent and the dinner and breakfast buffets were pretty good. Main drawback is that the hotel is some distance from the main attractions of Harbin but taxis are cheap and readily available.
J S, 3-night trip
Verified

6/10 Good

Minibar locked , basic amenitiesx not up to 5 star IHG standards
5-night trip
Verified

10/10 Exceptional

Crowne Plaza Harbin

overall really good, although i dont get why they dont have creamy in the room and expected me to pay for milk. I wanted to make some tea and coffee in the room but ended up not having any.
SHIRLEY, 2-night trip
Verified

2/10 Poor

ضعيف

الاقامه لم تكن مريحه التكييف حار الغرفتان بها غبار الإفطار اختيارات قليله لغتهم الانجليزيه ضعيفه الغرف صغيره
Waleed, 5-night trip
Verified

10/10 Exceptional

GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT
2-night trip
Verified

10/10 Exceptional

Good service and facilities. Will come back again.
1-night trip
Verified

2/10 Poor

Choose a neighboring hotel.

Air conditioning broken in the hotel for the duration of my stay. Staff lied about it for the whole time until admitting it was broken in the whole hotel on my last night. Gym equipment limited, and in poor condition considering the age of the hotel. Sauna doesn't work and whole change room smells like fermented urine. Breakfast poorly cooked and left me feeling sick all day. There are 10 other hotels in this neighbourhood and I cant imagine any being worse. I wont be returning and others should think twice about staying at this property. Oh ya, staff also refused to honour my IHG Ambassador status as they said they were not associated with the chain. What kind of Crowne Plaza is this??
3-night trip
Verified

2/10 Poor

Hot and no air conditioning

Check-in was easy. The several of the front desk staff were fluent in English. The room was nicely appointed. The bed was comfortable. However, the air conditioning was not working. The room was 25C when I arrived and within an hour, it had risen to 27C. I complained about it twice and after an hour, a technician came and poked the vent with a screw driver. He gave me a big smile and thumbs up, then left. After an hour, the temperature was still at 27. I complained a third time before I went out for dinner. When I returned late, I found that nothing had been done. I waited until morning and complained once more. The front desk staff tried changing rooms (finally), but the air conditioning in the new room also did not work. A technician came to the room and explained that it was set between 22 and 24C. So, according to him, everything was working fine, and he refused to do anything. This was odd since my first room was at 27 and this second room was at 25. At this point, I asked for my reservation to be cancelled and my money to be returned. The services that I had paid for were not being provided. Another guest spoke to me and said that the air conditioning in this hotel is very poor.
Christopher, 4-night trip
Verified

8/10 Very good

中心部から離れているので、ちょっと不便です。ホテルはなかなかいい部屋、ロビーです。

町の中心部からだとタクシーで30元から40元必要です。 15分ぐらいです。新興マンション、住宅街に囲まれています。
ＫＮＴＣＴ, 3-night trip
Verified

8/10 Very good

The hotel only has two twin bed or one king back there is no topper and twin bed for family it was not convenience
Sam, 5-night trip
Verified

6/10 Good

한적한호텔

몇번 숙박하였다 호텔에 비품이 자주 한가지씩 빼놓고 정리한다 소모품에 각별히 신경써야 합니다 식당에 음식이 다양성이 다른 호털보다 미흡하다 전반적으로 한곳부터 세심한 배려가 필요하다
남, 1-night trip
Verified

8/10 Very good

Nice hotel, with great staff!

On a whole the hotel was great, with very helpful staff. We only had one issue in that we were unable to change the air conditioning in the room, which meant that it was very hot throughout the night!
Jonny, 2-night trip
Verified

6/10 Good

Front Desk Service Leaves Much to Be Desired

Check in service was horrible. The Front Desk staff could not be bothered to check-in guests and claimed she was busy with other paperwork when there was clearly a queue building up behind the front desk. (Behind me were 2 to 3 others). I waited for at least 20 minutes after a 6 hour long flight before I was attended to. Apart from that the hotel was new and in good condition. Stayed there one night in the last week of December 2017. A service robot brought the additional amenities and water when I called for some, which was pretty cool. If check-in can be done by the service robot, I am sure the service would improve dramatically. The location was somehow close to Harbin Ice and Snow world but still you would need to be take a car (about 20 mins drive). It is about 400 meters away from Wanda indoor ski slope and Wanda mall but it is not connected so you would need to walk outdoors which in winter can be pretty cold and windy (minus 20 degrees in the night without windchill) Rooms were well appointed, shower was as your would expect from a 5 star hotel. Downsides: The heating was far too hot. It was 27 degrees in the room and the temperature could not be adjusted. The soundproof was terrible and you can hear a couple fighting next door or out in the corridor.
1-night trip