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Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Gaviota Azul Beach

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Photo gallery for Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

View from room
Outdoor pool, pool umbrellas, sun loungers
Exterior
View from room
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Escape to Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, where luxurious all-inclusive amenities await near La Isla Shopping Mall. Unwind on the rooftop terrace, indulge in a spa treatment at Zen Spa, or bask in the sun with beach cabanas and loungers. Previous guests rave about the helpful staff and beach locale.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 2 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Private bathroom
  • Private hot tub
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY5,602
CNY5,602 total
includes taxes & fees
Jun 24 - Jun 25

Room options

View all photos for Turquoize Sky Swim Up Ocean Front Master King

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Swim Up Ocean Front Master King

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Bathrobes
  • 64 sq m
  • Ocean view
  • Sleeps 3

View all photos for Turquoize Ocean Front Master King

View from room

Turquoize Ocean Front Master King

9.8 out of 10
Exceptional
(23 reviews)

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Bathrobes
  • 64 sq m
  • Ocean view
  • Sleeps 3

View all photos for Turquoize Sky Ocean Front Master Double

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Ocean Front Master Double

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Bathrobes
  • 64 sq m
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Ocean Front Master Double

Free minibar, in-room safe, desk, blackout drapes

Turquoize Ocean Front Master Double

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Bathrobes
  • 64 sq m
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Swim Up Ocean Front Master Double

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Bathrobes
  • 64 sq m
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Sky Ocean Front Master King

View from room

Turquoize Sky Ocean Front Master King

9.8 out of 10
Exceptional
(22 reviews)

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Bathrobes
  • 64 sq m
  • Ocean view
  • Sleeps 3

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9.4 out of 10, Exceptional, 1,004 reviews
The price is CNY4,005
CNY4,876 total
includes taxes & fees
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About the neighborhood

Map
Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 3 min walk - 0.3 km
  • Cancun Convention Center - 9 min walk - 0.8 km
  • Forum Beach - 11 min walk - 0.9 km
  • Caracol Beach - 12 min walk - 1.0 km
  • Hotel Zone Beaches - 9 min drive - 5.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive
  • Tulum Intl. Airport (TQO) - 155 min drive

Restaurants

  • ‪Hooters - ‬7 min walk
  • ‪Mandala - ‬7 min walk
  • ‪The Moongate - ‬1 min walk
  • ‪Monkey Business - ‬6 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬8 min walk

About this property

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

At Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and volleyball, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Lorenzo's, one of 8 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious property include 2 poolside bars, a rooftop terrace, and a fitness center. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorized water sports are included.

Lessons/classes/games

Aerobics
Cooking
Pilates

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Korean, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 160 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Other information

    • Designated smoking areas
    • Caters to adults only
LOB_HOTELS

Property amenities

Food and drink

  • 8 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Parasailing
  • Scuba diving
  • Snorkeling
  • Pool table

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • MP3 docking station
  • 48-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

What to enjoy

  • Private outdoor hot tub
  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
STAR_OUTLINE

Special features

Spa

Zen Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Bastille - Adults only - This fine-dining restaurant specializes in French cuisine and serves dinner only.
Punta Vista - This bar is located by the pool and specializes in international cuisine.
The Moongate - This restaurant specializes in Asian cuisine and serves dinner only.
Tradewinds - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 17 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Turquoize Hyatt Ziva Cancun Resort
Turquoize Hyatt Ziva Resort
Turquoize Hyatt Ziva Cancun
Turquoize Hyatt Ziva
Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property
Turquoize Hyatt Ziva Cancun Adults All Inclusive
Turquoize Hyatt Ziva Adults All Inclusive
Turquoize at Hyatt Ziva Cancun Adults Only
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
Turquoize at Hyatt Ziva Cancun
Turquoize Hyatt Ziva Adults I
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
HELP_OUTLINE

Frequently asked questions

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there's an outdoor pool.

Are pets allowed at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (12-min drive) and Dubai Palace Casino (13-min drive) are both nearby.

What is there to do at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive and nearby?

Have fun with onsite activities like parasailing, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive also has 2 poolside bars, 5 bars, and a sauna, as well as a steam room, beach cabanas, and a garden.

Are there restaurants at or near Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there are 8 onsite restaurants, featuring Italian cuisine and poolside dining.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have rooms with private hot tubs?

Yes, each room has a private outdoor hot tub.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive like?

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes' walk from Cancun Convention Center.

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Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
View
Beach
Restaurant
Drinks
Adults
Children
Location

What guests liked

  • The beach at this property is breathtakingly beautiful with crystal-clear waters and stunning views. (19 reviews)
  • The pools were clean, well-maintained, and offered a great experience with adult infinity pool being a standout. (8 reviews)
  • The spa was exceptional, offering talented staff, amazing treatments, and a tranquilizing experience. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great place to stay! Loved it
Steven, 3-night trip

10/10 Exceptional

Friendly staff and a good view from the room
Ayush, 2-night trip

10/10 Exceptional

Our butler, David, was amazing. And so is this resort. We celebrated our 29th anniversary here this month and we couldn't have asked for a better experience.
Robert Michael, 4-night trip

10/10 Exceptional

Clean and quite.
Juhee, 7-night trip

10/10 Exceptional

All step very friendly and nice.
Ku, 10-night trip

10/10 Exceptional

Good place !
Zizhuang, 4-night trip

10/10 Exceptional

Amazing resort with top-notch staff. Food selections were awesome too.
4-night trip

10/10 Exceptional

Best vacation we’ve ever had. The food and view are great. Thanks to all staff especially our butlers Natalia and Marie.
BOYUAN, 1-night trip

10/10 Exceptional

One of the best properties I’ve visited in Cancun! Would definitely recommend and return to stay again.
Javee, 5-night trip

10/10 Exceptional

nice service
scott, 3-night trip

10/10 Exceptional

The view and the events are perfect
Angela, 3-night trip

10/10 Exceptional

Everyone eas so eager to help and everything was very clean!
iliana, 1-night trip

10/10 Exceptional

Everything was awesome except pool cloeses little early than i thought
Sohyeon, 3-night trip

10/10 Exceptional

great food options very clean and beautiful beach
Artyusha, 6-night trip

10/10 Exceptional

Fantastic stay at Hyatt Zain’s Cancun, lived the beach.
Asif, 4-night trip

10/10 Exceptional

This resort was a great experience. Everyone was friendly and helpful. The food was great, the cleaning staff were amazing. We took a water fitness class and it was also great!
Morgan Diane, 4-night trip

10/10 Exceptional

Location is unique.food on the other hand could be improved
Khalil, 5-night trip

10/10 Exceptional

We love everything!!
Nuanphan, 4-night trip

10/10 Exceptional

Love it
Hanh, 3-night trip

10/10 Exceptional

Excellent property.
sameer, 3-night trip

10/10 Exceptional

Friendliest staff of any resort we have ever stayed. Our tower was adults only, but all but one dining option and one pool allowed kids.
Drew Alyn, 4-night trip

10/10 Exceptional

The bulter service was fantastic. My bulter Liliana was very helpful during my stay. The decoration she provided for special event was fantastic. The food quality was incrediblly good and there was a great variety of options to choose from. Truly recommend!
Shenghai, 3-night trip

10/10 Exceptional

The staff are very friendly
Jesse, 3-night trip

10/10 Exceptional

Most of the staff are very friendly, food was alright. Very close to downtown, 10 mins walk to coco bongo
Zichang, 5-night trip

10/10 Exceptional

Amazing hotel!
Theodore, 4-night trip