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Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Hotel Zone Beaches

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Escape to Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, where luxurious all-inclusive amenities await near La Isla Shopping Mall. Unwind on the rooftop terrace, indulge in a spa treatment at Zen Spa, or bask in the sun with beach cabanas and loungers. Previous guests rave about the helpful staff and beach locale.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 2 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Private bathroom
  • Private hot tub
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Why we love this property

Beach bliss awaits
Sea-inspired fun beckons at this all-inclusive beachfront hotel. Guests can relax on beach loungers or try snorkeling, parasailing, and volleyball.
Spa sanctuary
This hotel offers a full-service spa with treatment rooms for couples. Guests can relax in the hot tub, sauna, or steam room after yoga classes.
Design and sea views
The luxury beachside property boasts a rooftop terrace with sea views. Local art adorns the garden while guests dine at the poolside restaurant.

Room options

View all photos for Turquoize Ocean Front Master Double

Free minibar, in-room safe, desk, blackout drapes

Turquoize Ocean Front Master Double

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Turquoize Sky Ocean Front Master Double

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Ocean Front Master Double

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Turquoize Sky Ocean Front Master King

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Ocean Front Master King

9.8 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 64 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Swim Up Ocean Front Master Double

  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Turquoize Sky Swim Up Ocean Front Master King

Free minibar, in-room safe, desk, blackout drapes

Turquoize Sky Swim Up Ocean Front Master King

  • Ocean view
  • 64 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Turquoize Ocean Front Master King

Free minibar, in-room safe, desk, blackout drapes

Turquoize Ocean Front Master King

9.8 out of 10
Exceptional
(26 reviews)
  • Ocean view
  • 64 sq m
  • Sleeps 3
  • Free WiFi

Similar properties

Aerial view
Hyatt Ziva Cancun All Inclusive
Zona Hotelera
  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 1,883 reviews
The price is CNY3,458
CNY4,218 total
includes taxes & fees
May 5 - May 6
Hyatt Ziva Cancun All Inclusive
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About the neighborhood

Map
Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 3 min walk - 0.3 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive
  • Tulum Intl. Airport (TQO) - 155 min drive

Restaurants

  • ‪Hooters - ‬7 min walk
  • ‪Mandala - ‬7 min walk
  • ‪Mandala Beach Club - ‬8 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Vips - ‬6 min walk

About this property

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

At Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and volleyball, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Lorenzo's, one of 8 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious property include 2 poolside bars, a rooftop terrace, and a fitness center. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorized water sports are included.

Lessons/classes/games

Aerobics
Cooking
Pilates

Entertainment

Onsite entertainment and activities
Onsite live performances

At a glance

DONE

Hotel size

    • 160 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • Information provided by the property may be translated using automated translation tools
    • This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 8 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Parasailing
  • Scuba diving
  • Snorkeling
  • Pool table

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser

Accessibility

  • Elevator

Room amenities

Be entertained

  • 48-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

What to enjoy

  • Private outdoor hot tub
  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs

Special features

Spa

Zen Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Bastille - Adults only - This fine-dining restaurant specializes in French cuisine and serves dinner only.
Punta Vista - This bar is located by the pool and specializes in international cuisine.
The Moongate - This restaurant specializes in Asian cuisine and serves dinner only.
Tradewinds - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 17 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Turquoize Hyatt Ziva Cancun Resort
Turquoize Hyatt Ziva Resort
Turquoize Hyatt Ziva Cancun
Turquoize Hyatt Ziva
Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property
Turquoize Hyatt Ziva Cancun Adults All Inclusive
Turquoize Hyatt Ziva Adults All Inclusive
Turquoize at Hyatt Ziva Cancun Adults Only
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
Turquoize at Hyatt Ziva Cancun
Turquoize Hyatt Ziva Adults I
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive

Frequently asked questions

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there's an outdoor pool.

Are pets allowed at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.

What is there to do at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive and nearby?

Have fun with onsite activities like parasailing, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive also has 2 poolside bars, 5 bars, and a sauna, as well as a steam room, beach cabanas, and a garden.

Are there restaurants at or near Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there are 8 onsite restaurants, featuring Italian cuisine and poolside dining.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have rooms with private hot tubs?

Yes, each room has a private outdoor hot tub.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive like?

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes' walk from Cancun Convention Center.

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Reviews

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The beach at this property is breathtakingly beautiful with turquoise waters and calm conditions. (22 reviews)
  • The all-inclusive experience offered high-quality options, excellent service, and a wide variety of food and drinks. (6 reviews)
  • Dining options were plentiful and of high quality, with many reviewers praising the variety and freshness of the food. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
View
Beach
Restaurant
Drinks
Adults
Children
Location

Reviews

Verified

10/10 Exceptional

Room & staff amazing!
Michael, 4-night trip
Verified

10/10 Exceptional

Staff is incredible. Food amazing. A perfect place for families and adults to co-vacay
Lindsey, 3-night trip
Verified

10/10 Exceptional

This place is Excellent in every way! Would highly recommend.
John, 4-night trip
Verified

10/10 Exceptional

Everything was so good, the stuff ,the food, the beach. We have a very wonderful time.
Yu, 5-night trip
Verified

10/10 Exceptional

Our butlers Fernanda and Armando were wonderful
Alshan, 5-night trip
Verified

10/10 Exceptional

Excelente
Diego, 3-night trip
Verified

10/10 Exceptional

From the time we arrived to the time we left was absolutely seamless. Staff from concierge to house keeping were terrific. 6 nights not enough time to do half of the activities available will be planning a trip back.
Roy, 5-night trip
Verified

10/10 Exceptional

Room was amazing and our Butler Miguel was beyond stellar. All Turquoize staff were incredible
Khalil, 5-night trip
Verified

10/10 Exceptional

Everything was amazing from beach views, food, service, would definitely go back! Made our one year anniversary very memorable!
Lucia, 3-night trip
Verified

10/10 Exceptional

Can’t say enough about this amazing resort. My wife and I are bought celiac They went above and beyond to cater for our needs and the food was amazing The pool on the beaches are the next level. Organizing trip for next year.
Wayne, 5-night trip
Verified

10/10 Exceptional

Spotless Room, Outstanding Staff: Starting with Ms Norma. our housekeeping, Miguel and David excellent Butlers, and ghe bell man Mr. Angel. Excellent Service- A 5 Star Resort
NELSON FRANCISCO MOLINA, 4-night trip
Verified

10/10 Exceptional

Everything was amazing. The staff were truly exceptional !
aram, 4-night trip
Verified

10/10 Exceptional

Amzing
jonathan, 6-night trip
Verified

10/10 Exceptional

Very nice clean resort and the staff was exceptional and very friendly
Michael, 4-night trip
Verified

8/10 Very good

Not really adult only
Sabina, 3-night trip
Verified

8/10 Very good

Overall great experience and friendly staff.
Osama, 5-night trip
Verified

10/10 Exceptional

Amazing Stay
Mukeshkumar, 2-night trip
Verified

10/10 Exceptional

good
JIHUN, 3-night trip
Verified

10/10 Exceptional

The hospitality of the hotel was exemplary. The staff were very friendly and polite with the willingness to help. My wife and I are vegetarian and there were enough food choices for us. The quality of the food was very good especially Lorenzo. The butlers Alejandro and Yael were amazing and made the stay brilliant. Staff around the pool were efficient and friendly like those in the restaurants. Would stay there again. By the way, the views of the ocean are unforgettable
Anil, 8-night trip
Verified

10/10 Exceptional

Everything was amazing! One of the best hotels I have ever been to!
Melaine, 3-night trip
Verified

10/10 Exceptional

Good service, good foods and staff are very friendly!
ZONG YUAN, 1-night trip
Verified

10/10 Exceptional

Good service, good foods and staff are friendly
ZONG YUAN, 5-night trip
Verified

10/10 Exceptional

Excellent service
Johan, 5-night trip
Verified

10/10 Exceptional

Awesome facility.
Siraj, 5-night trip
Verified

10/10 Exceptional

Excellent service, food and location
Scarlett, 4-night trip