Hotel facilities were poorly maintained and grounds were not clean. The common balcony area was left dirty by previous guests. The hotel room amenities were below average. The phone did not work and blow dryer was broken. Requests for repairs and extra pillows were not fulfilled.
Deanna
2 晚家庭旅行
2/10
At check in we were offered an upgraded room but declined because I wanted a balcony. Once we got to the room there was a big clump of hair in the shower so i went to ask if the upgrade was still available. This upset the manager from my viewpoint and was told the upgrade was no longer available but he would put us in another room but nothing was said to us regarding the hair in the shower. The elevators were always full of people regardless of the time of day. The customs service was terrible and we left as soon as we could the following morning with the plan of never ever coming back.
Dustin
1 晚家庭旅行
10/10
It was amazing
Hannah
4 晚家庭旅行
10/10
Crystal
1 晚家庭旅行
10/10
TerrenAnn
4 晚家庭旅行
10/10
Bettina
2 晚家庭旅行
10/10
Ashley
4 晚家庭旅行
10/10
Rhett
2 晚家庭旅行
2/10
It was ok ever expensive thought the fair was apart of the hotel but isn't, and the ride was very short rides maybe 2 are 3 truns that was it had to call for some one to clean the room had to call for towels i know they dont make bed until you stay 3 days thats ok but i need clean towels and rags someone knocking on you door all hours of the night, and leaving baggage cart at your door . Elevators are extremely long waits , but everyone was very nice and compassionate about there job , and know room service. For anything would've have made it a little better order pizzas from there had to go get it and then they didn't make one of my pizzas had to wait 25 more minutes for it but they wouldn't bring it to the room i had 2 little ones with me . So that was a big deal for me
Charlotte
2 晚家庭旅行
10/10
it was amazing
Megan
2 晚行程
4/10
The staff was friendly. Checkin took an extra hour and a half. The room was mostly clean. Some trash was on the floor in the corner. The ceiling had condensation. Shower soap bottles were dirty. Towel in bathroom was full of holes. I feel for the price I paid that it would have been better.
Jonathan
2 晚家庭旅行
10/10
Tina
1 晚家庭旅行
6/10
Tourist trap....room was drab and bathroom/shower was moldy. It looks like a quick remodel done very poorly. We had the king with bunkbeds room. Mattresses were not comfortable on either bed and the bunkbeds squeeked everytime someone moved. The pool area was overcrowded and slippery. Only good thing was the restaurant and service...both very good and top notch!! Arcade was fun but obviously cost a lot. Check in was a joke and very unorganized. Very disappointed for spending almost a 1000.00 for one night. Jimmy is laughing all the way to the bank.
Steve
1 晚家庭旅行
10/10
Kendrick
2 晚家庭旅行
8/10
It was a great time with my little boy.
Mallory
1 晚家庭旅行
10/10
Kimberly
1 晚行程
10/10
Very family friendly and plenty of activities
Robin
1 晚家庭旅行
10/10
We had a great time. Elevators could use some improvements. Wait times were pretty bad. That’s about the only bad thing I can say about our stay
Leigh
2 晚家庭旅行
10/10
Margaritaville was everything and more. From the wlelcome at the front desk to all the workers in different stations. Looking forward to our next trip there.
Kurt
3 晚商务旅行
10/10
Great weekend getaway!!!
Georgia
3 晚行程
10/10
Allison
2 晚家庭旅行
10/10
We love it
anna
1 晚家庭旅行
8/10
The hotel was Awesome! Only problem we had was, you pay a $16.99 resort fee per day to restock towels and waters in the room. Housekeeping never came! I called the service desk at least 10 times for towels. We stayed 3 days and Housekeeping only came the 1st day. Second, there are no microwaves in the room. You have to go to the 10th(lobby) to warm up food. Other than that, we had a Awesome time. Definitely will book again