In the heart of Makati, I'M Hotel offers a luxurious retreat with a poolside bar, dry cleaning services, and 4 on-site restaurants. Unwind at Onsen Spa or stay active in the gym while enjoying free in-room WiFi and cooked-to-order meals. Helpful staff are always ready to make your stay unforgettable.
When you stay at I’M Hotel, you'll be within a 10-minute drive of SM Mall of Asia and Greenbelt Shopping Mall. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English
More about this property
VISIBILITY
At a glance
Hotel size
434 rooms
Arranged over 35 floors
Arriving/Leaving
Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
4 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space (1830 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Fitness center
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Grab bar near toilet
ROOM
Room amenities
Be entertained
49-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Spa
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: PHP 3000.00 per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 700 for adults and PHP 700 for children
Airport shuttle service is offered for an extra charge of PHP 2300 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PHP 2000 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati
HELP_OUTLINE
Frequently asked questions
Does I’M Hotel offer free cancellation for a full refund?
Yes, I’M Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at I’M Hotel?
Yes, there's an outdoor pool.
Are pets allowed at I’M Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at I’M Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by I’M Hotel?
Yes, an airport shuttle is available. The charge is PHP 2300 per vehicle one-way.
What are the check-in and check-out times at I’M Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at I’M Hotel?
No, this hotel doesn't have a casino, but Casino Filipino (7-min drive) and Newport World Resorts (9-min drive) are both nearby.
What is there to do at I’M Hotel and nearby?
I’M Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near I’M Hotel?
Yes, there are 4 onsite restaurants.
What's the area around I’M Hotel like?
I’M Hotel is in Makati Downtown, a short 18-minute walk from Greenbelt Shopping Mall and 20 minutes' walk from Glorietta Mall.
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I’M Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Food
Restaurant
Breakfast
Spa
Water
Air conditioning
Lobby
Reviews
10/10 Excellent
Aug 4, 2025
enjoyed t he daily stay
Ben
Ben, 1-night trip
10/10 Excellent
Jun 16, 2025
I really enjoyed my stay
Phillip
Phillip, 1-night trip
8/10 Good
Jul 14, 2025
quiet and walking distance to my needs
Daniel
Daniel, 2-night trip
10/10 Excellent
Jun 10, 2025
Nice property, with very well kept room and bed very comfortable. The spa is amazing although higher priced. I would entertain staying there again in the future.
Rommel
Rommel, 3-night trip
10/10 Excellent
Feb 17, 2025
Amazing place to stay and also facilitates
Teresa
Teresa, 1-night trip
10/10 Excellent
Mar 31, 2025
Amenities, the Spa, amazing staff
Vanessa
Vanessa, 4-night trip
8/10 Good
Feb 17, 2025
good location very helpful staff
shawn
shawn, 5-night trip
10/10 Excellent
May 9, 2025
Good stay here
Enjoyed our stay, wanted to go around Poblacion so it had the right location. Too bad they didnt offer discount for onsen spa which incidentally charged 500 pesos for a massage on a holiday :(
Maria Elizabeth
Maria Elizabeth, 2-night trip
10/10 Excellent
Mar 24, 2025
The staff was very good.
Paris
Paris, 2-night trip
4/10 Poor
Jun 23, 2025
the hotel knew and had notice of very loud street party scheduled on Saturday and Saturday night that involved tremendous loud music that went into the room window
Daniel
Daniel, 3-night trip
10/10 Excellent
Mar 26, 2025
Staff was awesome
Paris
Paris, 2-night trip
10/10 Excellent
Nov 12, 2024
Best place I have stayed at during my trip.
Paris
Paris, 1-night trip
10/10 Excellent
Oct 15, 2024
Would stay here again!
kira
kira, 1-night trip
6/10 Okay
May 5, 2025
Aging hotel needing a refresh
Aging hotel, slow service, and dirty in many spots.
Karthik
Karthik, 4-night trip
8/10 Good
Jan 17, 2025
Lovely rooms and facilities
Matt
Matt, 5-night trip
10/10 Excellent
May 14, 2025
Spacious rooms. Clean. Pool is incredible. Friendly staff asked for more towels, and less then 5mins its was at the door.
Walking distast to night clubs and shipping malls.
Melvin
Melvin, 1-night trip
10/10 Excellent
Mar 30, 2025
Highly recommended
Lucia
Lucia, 1-night trip
10/10 Excellent
Mar 26, 2025
Excellent
Amin
Amin, 2-night trip
10/10 Excellent
May 13, 2025
C&C
Comfort & Convenience
Verified traveler
2-night trip
10/10 Excellent
Aug 31, 2024
Great hotel at a perfect location
Telman
Telman, 2-night trip
10/10 Excellent
May 12, 2025
q
Marc Lexter
Marc Lexter, 1-night trip
8/10 Good
Dec 29, 2024
I've always been curious about this place—the best hotel in the Burgos area. Worth the price.
Verified traveler
1-night trip
10/10 Excellent
Mar 20, 2025
The people who work there, like ricky security and Dexter front desk
Frank
Frank, 13-night trip
10/10 Excellent
Aug 16, 2024
Had a great stay. The rooftop bar was amazing and the onsen was a relaxing time. Plenty of great food in and around the hotel.
Anthony
Anthony, 3-night trip
6/10 Okay
Jan 12, 2025
Location is great. Property wasn’t the best, not too bad too.